Thorndike Press My Account Update
We recently migrated to a new platform for our My Account experience on gale.com which caused problems for some Thorndike Press customers when placing orders and accessing other account related information. While we believe most issues have been identified and resolved, here are a few things to keep in mind if you’re experiencing trouble when placing an online order.
Are you accessing the site using a bookmarked link? If you’ve previously bookmarked the URL for the Thorndike website (prior to September 2018), we recommend you edit your bookmark to https://www.gale.com/thorndike to access to My Account.
Have you cleared your browser’s cache recently? Clearing your cache forces your browser to retrieve the newest copy of a page available from the website, something that should happen automatically but sometimes does not—resulting in a poor experience when placing an order. For details on how to clear your browser, visit one of the following links:
Are you experiencing an intermittent error? If you experience any processing errors while attempting to add items to your cart or submitting orders, it may be a temporary issue and resolved if you refresh your browser and try again. Feel free to contact the Gale Customer Experience team to report the issue and get support placing your order.
The development team is actively working to optimize backend processing to improve performance. We apologize for any inconvenience you may have and thank you for your patience as we work to deliver a better customer experience.
If you’re having any trouble accessing My Account, placing orders or any other issues, contact the Gale Customer Experience team.
If you’d like to provide general feedback regarding your My Account experience, please submit this short form.
Products included: Amateur Newspapers from the American Antiquarian Society, American Fiction, 1774-1920, American Historical Periodicals from the American Antiquarian Society, Archives Unbound, Archives of Sexuality and Gender, Associated Press Collections Online, Brazilian and Portuguese History and Culture, British Library Newspapers, British Literary Manuscripts Online, Business Insights: Essentials, Business Insights: Global, Cameron's Camp for Wellness, Cameron's Collection, Chatham House Online Archive, ChiltonLibrary.com, China and the Modern World, Crime, Punishment, and Popular Culture, 1790-1920, Daily Mail Historical Archive, Declassified Documents Online: Twentieth-Century British Intelligence, Digital Scholar Lab, Early Arabic Printed Books from the British Library, Eighteenth Century Collections Online, Financial Times Historical Archive, Gale Academic OneFile, Gale Academic OneFile Select, Gale Analytics, Gale Books and Authors, Gale Business: DemographicsNow, Gale Business: Entrepreneurship, Gale Business: Plan Builder, Gale Case Studies, Gale College Collection, Gale Courses, Gale Directory Library, Gale General OneFile, Gale Health and Wellness, Gale In Context: Biography, Gale In Context: Canada, Gale In Context: College, Gale In Context: Elementary, Gale In Context: Environmental Studies, Gale In Context: For Educators, Gale In Context: Global Issues, Gale In Context: High School, Gale In Context: Middle School, Gale In Context: Opposing Viewpoints, Gale In Context: Science, Gale In Context: U.S. History, Gale In Context: World History, Gale Interactive: Chemistry, Gale Interactive: Human Anatomy, Gale Interactive: Science, Gale LegalForms, Gale Literary Index, Gale Literature, Gale Literature Criticism, Gale Literature Resource Center, Gale Literature: Book Review Index, Gale Literature: Contemporary Authors, Gale Literature: Dictionary of Literary Biography, Gale Literature: LitFinder, Gale Literature: Scribner Writer Series, Gale Literature: Something About the Author, Gale Literature: Twayne's Author Series, Gale NewsVault, Gale OneFile: Agriculture, Gale OneFile: Australia and New Zealand, Gale OneFile: Business, Gale OneFile: CPI.Q, Gale OneFile: Communications and Mass Media, Gale OneFile: Computer Science, Gale OneFile: Contemporary Women's Issues, Gale OneFile: Criminal Justice, Gale OneFile: Culinary Arts, Gale OneFile: Diversity Studies, Gale OneFile: Economics and Theory, Gale OneFile: Educator's Reference Complete, Gale OneFile: Entrepreneurship, Gale OneFile: Environmental Studies and Policy, Gale OneFile: Fine Arts, Gale OneFile: Gardening and Horticulture, Gale OneFile: Gender Studies, Gale OneFile: Health and Medicine, Gale OneFile: High School Edition, Gale OneFile: Home Improvement, Gale OneFile: Hospitality and Tourism, Gale OneFile: Information Science, Gale OneFile: Informe Académico, Gale OneFile: Insurance and Liability, Gale OneFile: Leadership and Management, Gale OneFile: LegalTrac, Gale OneFile: Military and Intelligence, Gale OneFile: News, Gale OneFile: Nursing and Allied Health, Gale OneFile: Physical Therapy and Sports Medicine, Gale OneFile: Pop Culture Studies, Gale OneFile: Popular Magazines, Gale OneFile: Psychology, Gale OneFile: Religion and Philosophy, Gale OneFile: Science, Gale OneFile: U.S. History, Gale OneFile: Vocations and Careers, Gale OneFile: War and Terrorism, Gale OneFile: World History, Gale Power Search, Gale Presents: Excel Adult High School, Gale Presents: Imago, Gale Presents: Peterson's Career Prep, Gale Presents: Peterson's Test Prep, Gale Presents: Peterson's Test and Career Prep, Gale Presents: Udemy, Gale Primary Sources, Gale Research Complete, Gale eBooks, Gale eBooks: Professional Learning, Gale literature, Indigenous Peoples of North America, International Herald Tribune Historical Archive, 1887-2013, Liberty Magazine Historical Archive, 1924-1950, Literature Criticism Online (International), Mirror Historical Archive, 1903-2000, Miss Humblebee's Academy, National Geographic Kids, National Geographic Virtual Library, Nineteenth Century Collections Online, Nineteenth Century U.S. Newspapers, Nineteenth Century UK Periodicals, Picture Post Historical Archive, 1938-1957, Political Extremism and Radicalism, Public Health Archives: Public Health in Modern America, 1890-1970, Punch Historical Archive, 1841-1992, Refugees, Relief, and Resettlement: Forced Migration and World War II, Religions of America, Sabin Americana: History of the Americas, 1500-1926, Seventeenth and Eighteenth Century Burney Newspapers Collection, Seventeenth and Eighteenth Century Nichols Newspapers Collection, Slavery and Anti-Slavery: A Transnational Archive, Smithsonian Collections Online, Smithsonian Primary Sources in U.S. History, State Papers Online, The Economist Historical Archive, The Illustrated London News Historical Archive, 1842-2003, The Independent Historical Archive, The Listener Historical Archive, 1929-1991, The Making of Modern Law: American Civil Liberties Union Papers, The Making of Modern Law: Foreign Primary Sources, 1600–1970, The Making of Modern Law: Foreign, Comparative and International Law, 1600–1926, The Making of Modern Law: Landmark Records and Briefs of the U.S. Courts of Appeals, The Making of Modern Law: Legal Treatises, 1800–1926, The Making of Modern Law: Primary Sources, The Making of Modern Law: Trials, 1600–1926, The Making of Modern Law: U.S. Supreme Court Records and Briefs, 1832–1978, The Making of the Modern World, The Shakespeare Collection, The Sunday Times Historical Archive, The Telegraph Historical Archive, The Times Digital Archive, The Times Literary Supplement Historical Archive, U.S. Declassified Documents Online, Women's Studies Archive, World Scholar: Latin America and the Caribbean,