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Product Updates


Thorndike Press My Account Update

1/10/19


We recently migrated to a new platform for our My Account experience on gale.com which caused problems for some Thorndike Press customers when placing orders and accessing other account related information. While we believe most issues have been identified and resolved, here are a few things to keep in mind if you’re experiencing trouble when placing an online order.
Are you accessing the site using a bookmarked link? If you’ve previously bookmarked the URL for the  Thorndike website (prior to September 2018), we recommend you edit your bookmark to https://www.gale.com/thorndike to access to My Account.
Have you cleared your browser’s cache recently? Clearing your cache forces your browser to retrieve the newest copy of a page available from the website, something that should happen automatically but sometimes does not—resulting in a poor experience when placing an order. For details on how to clear your browser, visit one of the following links:    
Are you experiencing an intermittent error? If you experience any processing errors while attempting to add items to your cart or submitting orders, it may be a temporary issue and resolved if you refresh your browser and try again. Feel free to contact the Gale Customer Experience team to report the issue and get support placing your order. 
The development team is actively working to optimize backend processing to improve performance. We apologize for any inconvenience you may have and thank you for your patience as we work to deliver a better customer experience.
If you’re having any trouble accessing My Account, placing orders or any other issues, contact the Gale Customer Experience team.

If you’d like to provide general feedback regarding your My Account experience, please submit this short form.

Products included: Academic OneFile, Academic OneFile Select, Agriculture, American Amateur Newspapers, American Fiction, 1774-1920, American Historical Periodicals, Archives Unbound, Archives of Sexuality and Gender, Associated Press Collections Online, Biography, Book Review Index, Books & Authors, Brazilian and Portuguese History and Culture, British Library Newspapers, British Literary Manuscripts Online, Business, Business Insights: Essentials, Business Insights: Global, CPI.Q, Cameron's Camp for Wellness, Cameron's Collection, Canada, Career Online High School, Chatham House Online Archive, Chemistry, ChiltonLibrary.com, China and the Modern World, College, Communications and Mass Media, Computer Science, Contemporary Authors, Contemporary Women's Issues, Crime, Punishment, and Popular Culture 1790-1920, Criminal Justice, Culinary Arts, Daily Mail Historical Archive: 1896–2004, DemographicsNow, Dictionary of Literary Biography, Digital Scholar Lab, Diversity Studies, Early Arabic Printed Books, Economics and Theory, Educator's Reference Complete, Eighteenth Century Collections Online, Elementary, Entrepreneurship, Entrepreneurship, Environmental Studies, Environmental Studies and Policy, Financial Times Historical Archive, Fine Arts, For Educators, Gale Analytics, Gale Business: Plan Builder, Gale Case Studies, Gale Courses, Gale Directory Library, Gale Health and Wellness, Gale LegalForms, Gale Literary Index, Gale Literature, Gale Literature: Scribner Writer Series, Gale Literature: Twayne's Author Series, Gale NewsVault, Gale Primary Sources, Gale eBooks, Gale eBooks: Professional Learning, Gale literature, Gardening and Horticulture, Gender Studies, General OneFile, Global Issues, Health and Medicine, High School, High School Edition, Home Improvement, Hospitality and Tourism, Human Anatomy, Indigenous Peoples of North America, Information Science, Informe Academico, Insurance and Liability, International Herald Tribune, Leadership and Management, LegalTrac, Liberty Magazine Historical Archive, 1924-1950, LitFinder, Literature Criticism, Literature Criticism Online (International), Literature Resource Center, Middle School, Military and Intelligence, Mirror Historical Archive, Miss HumbleBee's Academy, National Geographic Kids, National Geographic Virtual Library, News, Nineteenth Century Collections Online, Nineteenth Century U.S. Newspapers, Nineteenth Century UK Periodicals, Nursing and Allied Health, Opposing Viewpoints, Peterson's Career Prep, Peterson's Test Prep, Peterson's Test and Career Prep, Physical Therapy and Sports Medicine, Picture Post Historical Archive, Political Extremism and Radicalism: Far-Right and Left Political Groups in the U.S., Europe, and Australia in the Twentieth Century, Pop Culture Studies, Popular Magazines, Power Search, Price It! Antiques & Collectibles, Psychology, Public Health Archives, Punch Historical Archive: 1841–1992, Refugees, Relief, and Resettlement: Forced Migration and World War II, Religion and Philosophy, Religions of America, Sabin Americana: History of the Americas, 1500–1926, Science, Science, Science, Seventeenth and Eighteenth Century Burney Newspapers Collection, Seventeenth and Eighteenth Century Nichols Newspapers Collection, Slavery and Anti-Slavery: A Transnational Archive, Smithsonian Collections Online, Smithsonian Primary Sources, Something About the Author, State Papers Online, The Economist Historical Archive, The Illustrated London News Historical Archive, The Independent Historical Archive, The Listener Historical Archive, 1929-1991, The Making of Modern Law: American Civil Liberties Union Papers, The Making of Modern Law: Foreign Primary Sources, 1600-1970, The Making of Modern Law: Foreign, Comparative, and International Law, 1600-1926, The Making of Modern Law: Landmark Records and Briefs of the U.S. Courts of Appeals, 1950-1980, The Making of Modern Law: Legal Treatises, 1800-1926, The Making of Modern Law: Primary Sources, 1600-1970, The Making of Modern Law: Trials, 1600-1926, The Making of Modern Law: U.S. Supreme Court Records and Briefs, 1832-1978, The Making of the Modern World, The Shakespeare Collection, The Sunday Times Historical Archive, 1822?2006, The Telegraph Historical Archive, 1855-2000, The Times Digital Archive, The Times Literary Supplement Historical Archive, U.S. Declassified Documents Online, U.S. History, U.S. History, Udemy, Vocations and Careers, War and Terrorism, Women's Studies Archive, World History, World History, World Scholar: Latin America and the Caribbean,