Gale Training

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Hello and welcome. Today. We have a 15

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minutes to mastery session focused on

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introducing Gale to your new staff

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with our premade support materials.

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And this session today is specifically for public

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libraries and public library staff.

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If you're tuning in from A K 12

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institution, we do already have

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a version of this recorded and on our support site

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for you. What's great is we're actually going

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to show you how to find that today in this session. So

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feel free to stay on the

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line with us. You'll get some great information, but we

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do actually have one of these already

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pre-recorded. We ran it a little bit ago

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for K 12 staff in K 12

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institutions.

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But my name is Amber Winters. I am a senior training

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consultant here with Gale and

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I'm going to just dive right in today because we've

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got a lot that I want to cover. So all

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of our support site, all of our support materials

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are going to be found on our support site, which

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is support that gale.com

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on the support that you're going to find product support.

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So this is a lot of information

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that most likely you're going to need as an admin

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or as the controller of

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the resources. So you'll find your direct URL

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S, your icons, your mark records, title

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lists, things like that.

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We also have a full training center. This is

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where you're going to find those training materials that we're

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going to review today. So all of our

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materials are free and on demand. You'll

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find webinars like the one you're attending today,

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shorter tutorials, professional development

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materials, as well as different resource guides and

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tip sheets.

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Also on this platform, we have our marketing

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materials. So if you're planning,

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excuse me, if you're planning on

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marketing this out to your staff, maybe

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you, you work in a larger library system

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and you won't be able to get everyone together. We

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do have marketing materials that can help you out with that on the

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support side as well. And finally,

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this is where you'll find techni

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technical support information and you can

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access our tech support and reach

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out to them

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today. Since we are focused on how we

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can teach your staff about gill resources.

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We're focused specifically on the training center

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and that's really where we're going to dive in today. So

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you get a feel of where everything is, how everything

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functions and how you can utilize it.

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Now, when we jump into the the support

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site here today, there are kind of three questions that I want,

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you to think about. So as you start to

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build your own training materials, your training

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plans, things like that. I want you to think

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first, what resources do does

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your staff need to learn about? Are you going to be training

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on your full collection?

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Um Are you maybe focused on Children

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library or gil presents you to me

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and you just really need to hone in on that, make

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sure before you get to our support site and start

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pulling content and information that you know exactly

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what you're looking for because our support

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site is pretty robust, you'll see once we click in there.

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So you wanna make sure you know exactly what

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you need when you

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set in to find that information.

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You also want to think about how in depth your training

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should be. We have materials that are going

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to help you review the basics with your staff. So if

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you have you know, a brand new librarian

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coming in or maybe someone who switched over from

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working with adults to now working with kids

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and you want them to take a look at your kid focused

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resources.

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We have all of that information here as well and we also

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have advanced applications. So if you have staff

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who have may have been here a while and want

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to learn something new, you'll find that on our support

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side as well.

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And finally, you need to think what materials

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work best for your staff, we have a huge variety

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of materials on our support site.

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So you will have premade slide decks

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for you. So if you have time to actually sit down

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with your staff, maybe some professional

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development time, you don't need to re invent

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a slide deck for any

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of the resources we already have them created for you.

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Maybe you don't have time to meet with your staff.

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So maybe you're sending them a tip sheet. You know, this is how you

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use this feature within Gill

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and context, opposing viewpoints.

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Maybe you have a lot of time and not only do

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you want a slide deck to run through, but

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you want an activity as well to help your staff

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really dig into the resource and you'll

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find all of that in the support site. So just make

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sure when you do click in, you have these

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three questions in mind to make sure you find

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the most appropriate content for

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whatever your circumstances are. Of course, we know

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a lot of times you may have five

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minutes, a lot of times you may have no minutes and

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you're sending out an email and sometimes

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you may have a full professional development

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session. So we're here to support

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you with all of those. So let's take a look at our support

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site. That's where I'm going to spend the rest of our session

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today. And we'll see where we can find all of that

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content.

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So give me a quick second here to jump

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over there we go.

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So this is the home page of the support

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site and I'll give you a little trick here. When

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you go to the support site instead of just going to

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support doll.com, since I'm working

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with public librarians, public

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staff today actually go to support

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doll.com/public.

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When you add that forward slash public, we actually

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limits all of the information you

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see on this resource to only those things

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that are relevant to public libraries now

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because gale does support K 12

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institutions as well as academic institutions.

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So you'll find a lot of content for them as well. But if you're

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looking specifically for public library content

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include that forward slash public

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and to the end of support

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dole.com

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and we filtered it down for you, which is going to make it

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look a lot cleaner in here and a lot easier

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to find information.

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Another step you can take to make sure you're getting

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the most appropriate information for you

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is to log in using your location

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ID down here in the middle of the page here.

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If you don't know your location ID, you can use

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your find your location option and we'll provide that

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for you. But entering your location

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ID is actually going to narrow down not only to public

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library materials but only to

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the materials related to the resources

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you currently have access to.

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So if right now your library has access

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to, let's say Chilton Library and

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Gale Business Plan Builder. Let's say you're most

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likely not going to want to have to weed through

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all of the other resources you find on

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our support site. So to limit

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that down, just put your location ID here,

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it's not required. Of course. And if you don't know your

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location ID, you don't want to worry about figuring

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it out completely fine. But it is

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an option listed right here

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today. I'm actually not going to use my login.

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I'm just going to click through so you can really see the

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depth of materials that we have here

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and to get to the training center. Now, we're going to go

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up towards the top of the page in our little toolbar

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here. See, it just says training center

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and we've really broken it down based on some different

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criteria. So I first want to point out

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where all of our upcoming

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and on demand webinars and tutorials are

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located. So if you're in a situation

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where you can't spend live time with

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your staff, maybe you need them to learn asynchronous, asynchronously,

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our recorded webinars are all

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listed here and our shorter video

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tutorials are listed here as well.

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So if you want a 1 to 2

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minute attention grabber, you know, you just want

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them in the resource looking at a fun tool

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or a fun piece of content.

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That's where you're going to want to click into our video tutorials.

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If you want your staff to see the

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full overview of one of the gal and context

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resources or of Gale

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presents Udemy, that's when you're going to click

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into recorded webinars and you're going to really

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get

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the the more detailed information.

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So recorded webinars are going to be anywhere from

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our 15 minute session that you're on today to

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45 minutes or an hour for something that's

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a bit more advanced and a bit more in depth

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where those tutorials generally are

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going to be

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1 to 2 minutes. I don't think I've seen any that

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are over two minutes. So really short

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bits of information

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you can click into our recorded webinars here, we could take

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a quick look. If we hop back up

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to our training center on this left hand side of

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the page here, I have two different options

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to browse our training content. The

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first is going to be browse by type and

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the second is going to be brows by product.

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Now, it's completely up to you which way you prefer.

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If you're just training on Chilton

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Library, I'm using that as an example a lot today.

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I'm not sure why. But if you're just training

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on Chilton Library, you want, you may want

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to go and buy products. So you're not seeing other

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products. If you're training on more than

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one product and maybe you're looking for a specific

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type of content that you want to use

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in your training, then you probably

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want to browse by type.

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So I'm going to start off by browsing by type here.

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Now, when I click and you'll see, I have a few different options,

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you'll see. I actually have my recorded

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webinars listed here as well as well as my tutorials.

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but now you'll see some other things specifically

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since we're talking about training your staff,

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we have our professional development materials

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listed here

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and in a separate section, we have our training

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tool kits.

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I'm going to click into my tool kits first

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because I think these are really handy if

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you really just need like a quick, you know, click

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in, grab some information.

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I'll just click on this first one up top here for

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Chilton Library. I,

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I'm coming up Chilton Library today. I'm not

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sure why.

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But we've created these training tool

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kits and they look the same for all of our resources

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actually. So again, I clicked into Chilton Library,

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but you're going to see this kind of layout for

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our business resources. Our literature resources

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are in context suites. You're going to get

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the same look here.

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And basically what we've done for you is we've linked

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out to the different supports materials

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on the support site on one page here.

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So you'll see we have a link to the

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recorded webinar

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we also have our resource guide here. If you prefer

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to read instead of listen and

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watch, we have different tutorials

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listed here. support

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to help you deliver your own training, spreading

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the word. So if you're moving on past

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training your staff and to, you know, reaching

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out to your community, we provide that here

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and some additional find help listed

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down here at the bottom of this page.

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So these are kind of like your your first

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line in training your staff. These are just

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giving you some basics that can help

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you get started here.

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Once you've moved forward past these basics

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and you're starting to look for more specific information.

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I'm going to click my back button here

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and one more time to get back to my

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types.

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It's helpful to look at this professional development

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materials option here

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and this is where we're going to find a lot of slide

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decks. We have a few different things like welcome

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sheets, but really, you're going to find slide

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decks that are going to be the most beneficial here.

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If I click into one of them, let's click into

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Plan Builder.

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It just downloaded off our platform.

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Give me a quick second to load

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and now we have fully developed

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presentations here for

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you. So you can use these whenever you

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want, you could edit them. If you want to add your library's

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branding, you could hide different

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sections of maybe right now, you're not interested

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in training about. Um

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let's say this, this page is not super helpful

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for you. Right now. You're not interested in training about the

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the banner tools. You can hide

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these, these while we've made

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these presentations for you. You'll

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notice they are completely editable. They're

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just regular old powerpoint slides.

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So you can really customize these

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to best reach your staff again

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by adding your own branding by

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hiding some slides that you think are maybe not helpful.

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Maybe you're adding slides, maybe you're customizing

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these slides to show your specific

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instance as opposed to just this general view

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that you're seeing here.

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So these slide decks are a really powerful

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tool to help your staff.

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As you kind of start to teach them about the

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resources, especially some of our more advanced resources

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that have a lot of steps, a lot

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of things that are involved having these premade

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for you. Our goal is to

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save you as much time as possible. So we've really

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kind of created this content to help you out with

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that. I'm

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going to hit my back button twice more

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so I can get back there. We go

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to my browse by type section because I do

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also want to point out some of our

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written information.

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So if you have a, a li a staff member

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who really just prefers to kind of read on their own, and

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they'll learn, they don't really want to,

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they don't want to sit with you right now. They just want to read and learn.

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our resource guides are going to come in handy.

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These resource guides cover the entirety

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of each of our resources. So they are longer.

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Um, some of them you'll find are even, you know,

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four or five pages if it's a more complicated

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resource. So these are great for

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your staff who really need to know the resource,

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you know, through and through. They're going to be working with

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your with your patrons who

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are coming and trying to use this resource. You want to make sure they're

[00:12:25.149]
experts. We have these resource guides.

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We also have shorter tip sheets. So

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if this is a staff member who may

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casually work with patrons or may kind

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of work alongside patrons, but don't

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need to know the resources as deeply.

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Right now, our tip sheets are

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generally going to be more focused on a specific

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topic of interest or a specific

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piece of content

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and they're going to be about one page.

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So we do split them up here just to try to make

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it easier for you to see what you're clicking into. We'd

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hate for you to click into a big long resource guide

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if you're only looking for something fast.

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So again, our resource guides found here

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are generally going to be,

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I would say around 3 to 5 pages

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and really covering

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every single bit of the resource. Our tip

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sheets are going to be shorter, covering key

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features that your staff might need to know

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or maybe supplementing what your staff already

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knows about the resources.

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And now with our last minute here, I do want to show you what

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it looks like if I decide to click in based

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on product instead. So if I go

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back up to my training center and hit browse

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by product as opposed to browse by type,

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I can click into one of my resources here.

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Let me just scroll down. We'll do one of the in context,

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right? Let's do in context elementary.

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Now, when I click into here,

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I first get my get started here.

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This is going to be really handy for you. If this

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is your first time looking at one of these resources,

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you'll see. We have our one on one recorded webinar

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and a resource guide.

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The next sec section is

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where you're going to get information about training your staff

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here. So we have our training tool

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kits,

[00:14:04.580]
an advanced search tip sheet and things like

[00:14:06.649]
that listed here

[00:14:10.019]
and then scrolling down. You'll have continued learning

[00:14:12.210]
information which gets to be a little more

[00:14:14.399]
in depth and provide

[00:14:16.450]
a little add a little bit of additional content

[00:14:18.830]
here. Now,

[00:14:24.369]
we went over a fair amount in these 15 minutes

[00:14:26.379]
here. So I do want to ask,

[00:14:28.460]
well, I'm switching back over to my slide deck

[00:14:31.678]
about accessing the

[00:14:38.019]
at more deeply into

[00:14:40.229]
while we ok.

[00:14:46.009]
I don't see any questions. So let me wrap

[00:14:48.129]
up our short session today. Then if you do think

[00:14:50.288]
of questions, once we're off the line, feel

[00:14:52.558]
free to send me an email. It's just

[00:14:54.629]
[email protected] and I'll be

[00:14:56.700]
able to assist you with that. If

[00:14:58.788]
you want to talk a little bit more in depth about how

[00:15:00.820]
you can use these resources for

[00:15:03.029]
your specific learning community, maybe talk about best

[00:15:05.219]
practices for a library your size.

[00:15:07.570]
You can reach out to your customer success manager.

[00:15:09.969]
If you're not sure who that is, just send an email

[00:15:12.038]
to [email protected].

[00:15:14.889]
I would like to mention your sales consultant if you ever

[00:15:17.048]
have a question about your resources, email them

[00:15:19.158]
directly or you can go to support.gale.com/repfinder

[00:15:23.139]
and we'll help you find that individual.

[00:15:25.239]
And then again, our support site where you're going to find

[00:15:27.269]
all of these premade materials I went over and

[00:15:29.349]
more is support.gale.com/public

[00:15:33.629]
that will limit to only our public

[00:15:35.788]
library focused content.

[00:15:40.889]
OK. Now, I've not seen any questions, so I will

[00:15:42.979]
end our session only a minute late. It's not

[00:15:45.210]
too bad. Again, if you have questions, reach

[00:15:47.408]
out to via any of these channels, hopefully

[00:15:49.798]
we'll see you all in future sessions. Bye

[00:15:51.928]
bye now.