Duration: 15 Minutes
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Hello and welcome. Today, we have a 15
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minutes to master a session focused on
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introducing Gale to your new staff
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with our premade support materials.
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And this session today is specifically for public
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libraries and public library staff.
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If you're tuning in from A K 12
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institution, we do already have
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a version of this recorded and on our support site
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for you. What's great is we're actually going
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to show you how to find that today in this session. So
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feel free to stay on the
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line with us. You'll get some great information, but we
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do actually have one of these already
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pre-recorded. We ran it a little bit ago
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for K 12 staff and K 12
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institutions.
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but my name is Amber Winters. I am a senior training
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consultant here with Gale and
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I'm going to just dive right in today because we've
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got a lot that I want to cover. So all
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of our support site, all of our support materials
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are going to be found on our support site, which
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is support.gale.com
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on the support that you're going to find product
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support. So this is a lot of
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information that most likely you're going to need as
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an admin or as the controller
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of the resources. So you'll find your direct URL
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S, your icons, your mark records, title
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lists, things like that.
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We also have a full training center. This is
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where you're going to find those training materials that we're
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going to review today. So all of our materials
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are free and on demand. You'll find webinars
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like the one you're attending today, shorter
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tutorials, professional development materials,
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as well as different resource guides and tip sheets.
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Also on this platform, we have our marketing
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materials. So if you're planning,
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excuse me,
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if you're planning on marketing this out to your
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staff, maybe you, you work in a larger
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library system and you won't be able to get everyone
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together. We do have marketing materials
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that can help you out with that on the support side as well.
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And finally, this is where you'll find techni
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technical support information and you can
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access our tech support and reach
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out to them
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today. Since we are focused on how we
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can teach your staff about Gale resources.
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We're focused specifically on the training center
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and that's really where we're going to dive in today. So
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you get a feel of where everything is, how everything
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functions and how you can utilize it.
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Now, when we jump into the the support
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site here today, there are kind of three questions that I want
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you to think about. So as you start to
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build your own training materials, your training
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plans, things like that. I want you to think
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first, what resources do does
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your staff need to learn about? Are you going to be training
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on your full collection?
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Um Are you maybe focused on Children
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library or gil presents you to me
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and you just really need to hone in on that, make
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sure before you get to our support site and start
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pulling content and information that you know exactly
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what you're looking for. Because our support
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site is pretty robust, you'll see once we click in there.
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So you wanna make sure you know exactly what
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you need when you set
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in to find that information.
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You also want to think about how in depth your training
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should be. We have materials that are going
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to help you review the basics with your staff. So if
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you have you know, a brand new librarian
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coming in or maybe someone who switched over from
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working with adults to now working with kids
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and you want them to take a look at your kid focused
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resources.
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We have all of that information here as well and we also
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have advanced applications. So if you have staff
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who have been here a while and want
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to learn something new, you'll find that on our support
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side as well.
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And finally, you need to think what materials
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work best for your staff. We have a huge variety
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of materials on our support site.
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So you will have premade slide decks
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for you. So if you have time to actually sit
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down with your staff, maybe some professional
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development time, you don't need to re invent
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a slide deck for any
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of the resources we already have them created for you.
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Maybe you don't have time to meet with your staff.
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So maybe you're sending them a tip sheet. You know, this is how you
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use this feature within Gill
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and context opposing viewpoints.
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Maybe you have a lot of time and not only do
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you want a slide deck to run through But
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you want an activity as well to help your staff
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really dig into the resource. And again, you'll
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find all of that in the support site. So just make
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sure when you do click in, you have these
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three questions in mind to make sure you find
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the most appropriate content for
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whatever your circumstances are. Of course, we know
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a lot of times you may have five
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minutes, a lot of times you may have no minutes
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and you're sending out an email and sometimes
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you may have a full professional development
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session. So we're here to support
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you with all of those. So let's take a look at our support
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site. That's where I'm going to spend the rest of our session
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today. And we'll see where we can find all of that
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content.
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So give me a quick second here to jump
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over. There we go.
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So this is the home page of the support
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site and I'll give you a little trick here. When
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you go to the support site instead of just going to
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support.gale.com, since I'm working
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with public librarians, public
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staff today actually go to
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support.gale.com/public.
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When you add that forward slash public, we actually
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limits all of the information you
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see on this resource to only those things
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that are relevant to public libraries now
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because Gale does support K 12
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institutions as well as academic institutions.
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So you'll find a lot of content for them as well. But if you're
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looking specifically for public library content
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include that forward slash public
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and to the end of support
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dole.com
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and we filtered it down for you, which is going to make it
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look a lot cleaner in here and a lot easier
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to find information.
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Another step you can take to make sure you're getting
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the most appropriate information for you
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is to log in using your location
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ID down here in the middle of the page here.
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If you don't know your location ID, you can use
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your find your location option and we'll provide that
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for you. But entering your location
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ID is actually going to narrow down not only to public
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library materials but only to
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the materials related to the resources
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you currently have access to.
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So if right now your library has access
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to, let's say Chilton Library and
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Gil business plan builder. Let's say you're most
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likely not going to want to have to weed through
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all of the other resources you find on
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our support site. So to limit
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that down, just put your location ID here,
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it's not required. Of course. And if you don't know your
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location ID, you don't want to worry about figuring
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it out completely fine, but it is
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an option listed right here
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today. I'm actually not going to use my login.
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I'm just going to click through. So you can really see the
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depth of materials that we have here
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and to get to the training center. Now, we're going to go
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up towards the top of the page in our little toolbar
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here. See, it just says training center
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and we've really broken it down based on some different
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criteria. So I first want to point out
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where all of our upcoming
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and on demand webinars and tutorials are
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located. So if you're in a situation
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where you can't spend live time with
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your staff, maybe you need them to learn asynchronous, asynchronously,
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our recorded webinars are all
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listed here and our shorter video
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tutorials are listed here as well.
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So if you want a 1 to 2
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minute attention grabber, you know, you just want
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them in the resource looking at a fun tool
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or a fun piece of content.
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That's where you're going to want to click into our video tutorials
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if you want your staff to see the
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full overview of one of the gal and context
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resources or of Gale
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presents Udemy. That's when you're going to click
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into recorded webinars and you're going to really
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get
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the the more detailed information.
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So recorded webinars are going to be anywhere from
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our 15 minute session that you're on today to
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45 minutes or an hour for something that's
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a bit more advanced and a bit more in depth
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where those tutorials generally are
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going to be
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1 to 2 minutes. I don't think I've seen any that
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are over two minutes. So really short
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bits of information
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you can click into our recorded webinars here, we can take
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a quick look.
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Here we go. You see scrolling down, there's
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quite and
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to learn synchronously together. If
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we hop back up to our training center on this
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left hand side of the page here, I have two
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different options to browse our training content.
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The first is going to be browse by type
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and the second is going to be browse by product.
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Now, it's completely up to you. Which way you prefer.
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If you're just training on Chilton
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Library, I'm using that as an example a lot today.
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I'm not sure why. But if you're just training
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on Chilton Library, you want, you may want
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to go and buy products. So you're not seeing other products.
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If you're training on more than one product,
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and maybe you're looking for a specific type
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of content that you want to use in your training,
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then you probably want to browse by type.
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So I'm going to start off by browsing by type here.
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Now, when I click and you'll see, I have a few different options.
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You'll see, I actually have my recorded
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webinars listed here as well as well as my tutorials.
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But now you'll see some other things specifically
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since we're talking about training your staff,
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we have our professional development materials
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listed here
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and in a separate section, we have our training
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tool kits.
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I'm going to click into my tool kits first
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because I think these are really handy if
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you really just need like a quick, you know, click
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in, grab some information.
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I'll just click on this first one up top here for
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Chilton Library. I,
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I'm coming up Chilton Library today. I'm not
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sure why. But we've created these training
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tool kits and they look the same for all of our resources
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actually. So again, I clicked into Chilton Library,
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but you're going to see this kind of layout for
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our business resources. Our literature resources
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are in context suites. You're going to get
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the same look here.
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And basically what we've done for you is we've linked
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out to the different supports materials
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on the support site on one page here.
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So you'll see, we have a link to the
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recorded webinar.
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We also have our resource guide here. If you prefer
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to read instead of listen and
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watch, we have different tutorials
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listed here. support
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to help you deliver your own training, spreading
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the word. So if you're moving on past
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training your staff to, you know, reaching
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out to your community, we provide that here
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and some additional find help listed
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down here at the bottom of this page.
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So these are kind of like your your first
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line in training your staff. These are just
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giving you some basics that can help
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you get started here.
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Once you've moved forward past these basics
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and you're starting to look for more specific information.
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I'm going to click my back button here
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and one more time to get back to my
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types.
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It's helpful to look at this professional development
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materials option here
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and this is where you're going to find a lot of slide
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decks. We have a few different things like welcome
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sheets, but really you're going to find slide
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decks that are going to be the most beneficial here.
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If I click into one of them, let's click into
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plan builder.
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It just downloaded off our platform.
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Give me a quick second to load
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and now we have fully developed
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presentations here for
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you. So you can use these whenever you
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want, you could edit them. If you want to add your library's
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branding. You could hide different
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sections of maybe right now you're not interested
[00:11:09.649]
in training about. Um
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let's say this, this page is not super helpful
[00:11:15.190]
for you. Right now, you're not interested in training about the
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the banner tools. You can hide
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these these while we've made
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these presentations for you. You'll
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notice they are completely editable. They're
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just regular old powerpoint slides.
[00:11:28.609]
So you can really customize these
[00:11:30.798]
to best reach your staff again
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by adding your own branding by
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hiding some slides that you think are maybe not helpful.
[00:11:37.639]
Maybe you're adding slides, maybe you're customizing
[00:11:40.178]
these slides to show your specific
[00:11:42.590]
instance as opposed to just this general view
[00:11:44.690]
that you're seeing here.
[00:11:46.940]
So these slide decks are a really powerful
[00:11:49.408]
tool to help your staff.
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as you kind of start to teach them about the
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resources, especially some of our more advanced resources
[00:11:55.729]
that have a lot of steps, a lot
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of things that are involved having these premade
[00:12:00.029]
for you. Our goal is to
[00:12:02.119]
save you as much time as possible. So we've really
[00:12:04.340]
kind of created this content to help you out with
[00:12:06.479]
that. I'm
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going to hit my back button twice more
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so I can get back there. We go
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to my browse by type section because I do
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also want to point out some of our
[00:12:19.009]
written information.
[00:12:22.038]
So if you have a, a li a staff member
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who really just prefers to kind of read on their own
[00:12:26.288]
and they'll learn, they don't really want to,
[00:12:28.690]
they don't want to sit with you right now. They just want to read and learn.
[00:12:31.090]
Our resource guides are going to come in handy.
[00:12:33.139]
These resource guides cover the entirety
[00:12:35.178]
of each of our resources. So they are longer.
[00:12:37.989]
Um, some of them you'll find are even, you know,
[00:12:40.038]
four or five pages if it's a more complicated
[00:12:42.788]
resource. So these are great for
[00:12:44.908]
your staff who really need to know the resource,
[00:12:47.629]
you know, through and through. They're going to be working with
[00:12:49.710]
your with your patrons who
[00:12:51.769]
are coming and trying to use this resource. You wanna make sure they're
[00:12:53.830]
experts. We have these resource guides,
[00:12:56.979]
we also have shorter tip sheets. So
[00:12:59.070]
if this is a staff member who
[00:13:00.788]
may casually work with
[00:13:02.889]
patrons or may kind of work alongside
[00:13:05.288]
patrons, but don't need to know the resources
[00:13:07.298]
as deeply. Right now, our
[00:13:09.460]
tip sheets are generally going to be more focused
[00:13:11.649]
on a specific topic of interest
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or a specific piece of content
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and they're going to be about one page.
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So we do split them up here just to try to make
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it easier for you to see what you're clicking into. We'd
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hate for you to click into a big long resource guide
[00:13:25.599]
if you're only looking for something fast.
[00:13:27.690]
So again, our resource guides found here
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are generally going to be
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I would say around 3 to 5 pages
[00:13:34.129]
and really covering
[00:13:35.320]
every single bit of the resource, our tip
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sheets are going to be shorter covering key
[00:13:39.849]
features that your staff might need to know
[00:13:42.269]
or maybe supplementing what your staff already
[00:13:44.570]
knows about the resources.
[00:13:49.009]
And now with our last minute here, I do want to show you what
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it looks like if I decide to click in based
[00:13:53.450]
on product instead. So if I go
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back up to my training center and hit browse
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by product, as opposed to browse by type,
[00:14:02.139]
I can click into one of my resources here.
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Let me just scroll down. We'll do one of the in context,
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right? Let's do in context elementary.
[00:14:12.619]
Now when I click into here,
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I first get my get started here.
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This is going to be really handy for you. If this
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is your first time looking at one of these resources,
[00:14:21.509]
you'll see. We have our one on one recorded webinar
[00:14:23.639]
and a resource guide.
[00:14:25.580]
The next section section is
[00:14:27.599]
where you're going to get information about training your staff
[00:14:30.019]
here. So we have our training tool
[00:14:32.259]
kits,
[00:14:33.259]
an advanced search tip sheet and things like
[00:14:35.330]
that listed here
[00:14:38.700]
and then scrolling down. You'll have continued learning
[00:14:40.889]
information which gets to be a little more
[00:14:43.099]
in depth and provide
[00:14:45.129]
a little add a little bit of additional content
[00:14:47.509]
here. Now,
[00:14:53.048]
we went over a fair amount in these 15 minutes
[00:14:55.058]
here. So I do want to ask.
[00:14:57.149]
Well, I'm switching back over to my slide deck
[00:15:00.359]
about accessing the
[00:15:06.469]
more deeply
[00:15:08.538]
into while we're
[00:15:14.190]
ok. I don't see any questions. So let
[00:15:16.460]
me wrap up our short session today. Then if you
[00:15:18.548]
do think of questions, once we're off the line,
[00:15:20.899]
feel free to send me an email. It's just
[00:15:23.139]
[email protected]
[00:15:24.139]
and I'll be able to
[00:15:26.158]
assist you with that. If you want to talk a little
[00:15:28.239]
bit more in depth about how you can use these resources
[00:15:31.269]
for your specific learning community, maybe
[00:15:33.298]
talk about best practices for a library,
[00:15:35.340]
your size, you can reach out to your customer
[00:15:37.460]
success manager. If you're not sure who that
[00:15:39.609]
is, just send an email to
[00:15:41.619]
[email protected]
[00:15:43.580]
I always like to mention your sales consultant. If you ever
[00:15:45.729]
have a question about your resources, email them
[00:15:47.849]
directly or you can go to support.gale.com/repfinder
[00:15:51.840]
and we'll help you find that individual.
[00:15:53.918]
And then again, our support site where you're going to find
[00:15:55.950]
all of these premade materials I went over and
[00:15:58.029]
more is support.gale.com/public
[00:16:02.340]
that will limit to only our public
[00:16:04.469]
library focused content.
[00:16:09.570]
OK. Now, I've not seen any questions, so I will
[00:16:11.658]
end our session only a minute late. It's not
[00:16:13.889]
too bad. Uh Again, if you have questions reach
[00:16:16.090]
out to via any of these channels, hopefully
[00:16:18.479]
we'll see you all in future sessions. Bye
[00:16:20.609]
bye now.
Hello and welcome. Today, we have a 15
[00:00:07.250]
minutes to master a session focused on
[00:00:09.659]
introducing Gale to your new staff
[00:00:11.689]
with our premade support materials.
[00:00:13.839]
And this session today is specifically for public
[00:00:16.239]
libraries and public library staff.
[00:00:18.600]
If you're tuning in from A K 12
[00:00:20.679]
institution, we do already have
[00:00:23.408]
a version of this recorded and on our support site
[00:00:25.423]
for you. What's great is we're actually going
[00:00:27.475]
to show you how to find that today in this session. So
[00:00:29.565]
feel free to stay on the
[00:00:31.644]
line with us. You'll get some great information, but we
[00:00:33.825]
do actually have one of these already
[00:00:36.084]
pre-recorded. We ran it a little bit ago
[00:00:38.543]
for K 12 staff and K 12
[00:00:40.865]
institutions.
[00:00:42.918]
but my name is Amber Winters. I am a senior training
[00:00:45.270]
consultant here with Gale and
[00:00:47.429]
I'm going to just dive right in today because we've
[00:00:49.509]
got a lot that I want to cover. So all
[00:00:51.789]
of our support site, all of our support materials
[00:00:53.819]
are going to be found on our support site, which
[00:00:55.868]
is support.gale.com
[00:00:58.918]
on the support that you're going to find product
[00:01:00.929]
support. So this is a lot of
[00:01:03.228]
information that most likely you're going to need as
[00:01:05.418]
an admin or as the controller
[00:01:07.870]
of the resources. So you'll find your direct URL
[00:01:10.168]
S, your icons, your mark records, title
[00:01:12.510]
lists, things like that.
[00:01:14.269]
We also have a full training center. This is
[00:01:16.319]
where you're going to find those training materials that we're
[00:01:18.400]
going to review today. So all of our materials
[00:01:20.888]
are free and on demand. You'll find webinars
[00:01:23.269]
like the one you're attending today, shorter
[00:01:25.418]
tutorials, professional development materials,
[00:01:27.599]
as well as different resource guides and tip sheets.
[00:01:31.269]
Also on this platform, we have our marketing
[00:01:33.319]
materials. So if you're planning,
[00:01:35.448]
excuse me,
[00:01:36.698]
if you're planning on marketing this out to your
[00:01:38.930]
staff, maybe you, you work in a larger
[00:01:41.150]
library system and you won't be able to get everyone
[00:01:43.250]
together. We do have marketing materials
[00:01:45.379]
that can help you out with that on the support side as well.
[00:01:47.829]
And finally, this is where you'll find techni
[00:01:49.588]
technical support information and you can
[00:01:51.689]
access our tech support and reach
[00:01:53.698]
out to them
[00:01:55.049]
today. Since we are focused on how we
[00:01:57.120]
can teach your staff about Gale resources.
[00:02:00.040]
We're focused specifically on the training center
[00:02:02.319]
and that's really where we're going to dive in today. So
[00:02:04.599]
you get a feel of where everything is, how everything
[00:02:06.760]
functions and how you can utilize it.
[00:02:09.949]
Now, when we jump into the the support
[00:02:12.129]
site here today, there are kind of three questions that I want
[00:02:14.240]
you to think about. So as you start to
[00:02:16.439]
build your own training materials, your training
[00:02:18.618]
plans, things like that. I want you to think
[00:02:20.750]
first, what resources do does
[00:02:23.110]
your staff need to learn about? Are you going to be training
[00:02:25.288]
on your full collection?
[00:02:26.729]
Um Are you maybe focused on Children
[00:02:28.778]
library or gil presents you to me
[00:02:30.838]
and you just really need to hone in on that, make
[00:02:33.219]
sure before you get to our support site and start
[00:02:35.250]
pulling content and information that you know exactly
[00:02:37.618]
what you're looking for. Because our support
[00:02:39.740]
site is pretty robust, you'll see once we click in there.
[00:02:41.909]
So you wanna make sure you know exactly what
[00:02:44.000]
you need when you set
[00:02:46.129]
in to find that information.
[00:02:48.558]
You also want to think about how in depth your training
[00:02:50.830]
should be. We have materials that are going
[00:02:52.889]
to help you review the basics with your staff. So if
[00:02:54.969]
you have you know, a brand new librarian
[00:02:57.149]
coming in or maybe someone who switched over from
[00:02:59.919]
working with adults to now working with kids
[00:03:02.000]
and you want them to take a look at your kid focused
[00:03:04.189]
resources.
[00:03:06.099]
We have all of that information here as well and we also
[00:03:08.139]
have advanced applications. So if you have staff
[00:03:10.319]
who have been here a while and want
[00:03:12.389]
to learn something new, you'll find that on our support
[00:03:14.588]
side as well.
[00:03:15.618]
And finally, you need to think what materials
[00:03:17.758]
work best for your staff. We have a huge variety
[00:03:20.288]
of materials on our support site.
[00:03:22.210]
So you will have premade slide decks
[00:03:24.469]
for you. So if you have time to actually sit
[00:03:26.479]
down with your staff, maybe some professional
[00:03:28.879]
development time, you don't need to re invent
[00:03:31.300]
a slide deck for any
[00:03:33.389]
of the resources we already have them created for you.
[00:03:35.849]
Maybe you don't have time to meet with your staff.
[00:03:38.000]
So maybe you're sending them a tip sheet. You know, this is how you
[00:03:40.088]
use this feature within Gill
[00:03:42.389]
and context opposing viewpoints.
[00:03:44.558]
Maybe you have a lot of time and not only do
[00:03:46.669]
you want a slide deck to run through But
[00:03:48.800]
you want an activity as well to help your staff
[00:03:51.118]
really dig into the resource. And again, you'll
[00:03:53.219]
find all of that in the support site. So just make
[00:03:55.308]
sure when you do click in, you have these
[00:03:57.758]
three questions in mind to make sure you find
[00:03:59.949]
the most appropriate content for
[00:04:02.335]
whatever your circumstances are. Of course, we know
[00:04:04.395]
a lot of times you may have five
[00:04:06.524]
minutes, a lot of times you may have no minutes
[00:04:08.564]
and you're sending out an email and sometimes
[00:04:10.754]
you may have a full professional development
[00:04:12.824]
session. So we're here to support
[00:04:14.925]
you with all of those. So let's take a look at our support
[00:04:17.334]
site. That's where I'm going to spend the rest of our session
[00:04:19.535]
today. And we'll see where we can find all of that
[00:04:21.673]
content.
[00:04:24.399]
So give me a quick second here to jump
[00:04:26.750]
over. There we go.
[00:04:28.369]
So this is the home page of the support
[00:04:30.608]
site and I'll give you a little trick here. When
[00:04:32.869]
you go to the support site instead of just going to
[00:04:35.108]
support.gale.com, since I'm working
[00:04:37.350]
with public librarians, public
[00:04:39.428]
staff today actually go to
[00:04:42.009]
support.gale.com/public.
[00:04:45.028]
When you add that forward slash public, we actually
[00:04:47.220]
limits all of the information you
[00:04:49.290]
see on this resource to only those things
[00:04:51.488]
that are relevant to public libraries now
[00:04:53.769]
because Gale does support K 12
[00:04:56.069]
institutions as well as academic institutions.
[00:04:58.939]
So you'll find a lot of content for them as well. But if you're
[00:05:01.059]
looking specifically for public library content
[00:05:03.699]
include that forward slash public
[00:05:05.879]
and to the end of support
[00:05:07.088]
dole.com
[00:05:08.389]
and we filtered it down for you, which is going to make it
[00:05:10.420]
look a lot cleaner in here and a lot easier
[00:05:12.579]
to find information.
[00:05:14.480]
Another step you can take to make sure you're getting
[00:05:16.548]
the most appropriate information for you
[00:05:18.720]
is to log in using your location
[00:05:20.759]
ID down here in the middle of the page here.
[00:05:23.220]
If you don't know your location ID, you can use
[00:05:25.358]
your find your location option and we'll provide that
[00:05:27.428]
for you. But entering your location
[00:05:29.920]
ID is actually going to narrow down not only to public
[00:05:32.250]
library materials but only to
[00:05:34.298]
the materials related to the resources
[00:05:36.548]
you currently have access to.
[00:05:38.548]
So if right now your library has access
[00:05:40.720]
to, let's say Chilton Library and
[00:05:42.889]
Gil business plan builder. Let's say you're most
[00:05:45.129]
likely not going to want to have to weed through
[00:05:47.420]
all of the other resources you find on
[00:05:49.428]
our support site. So to limit
[00:05:51.660]
that down, just put your location ID here,
[00:05:54.569]
it's not required. Of course. And if you don't know your
[00:05:56.720]
location ID, you don't want to worry about figuring
[00:05:58.778]
it out completely fine, but it is
[00:06:00.899]
an option listed right here
[00:06:03.519]
today. I'm actually not going to use my login.
[00:06:05.738]
I'm just going to click through. So you can really see the
[00:06:07.819]
depth of materials that we have here
[00:06:10.759]
and to get to the training center. Now, we're going to go
[00:06:12.850]
up towards the top of the page in our little toolbar
[00:06:15.319]
here. See, it just says training center
[00:06:18.149]
and we've really broken it down based on some different
[00:06:20.309]
criteria. So I first want to point out
[00:06:22.540]
where all of our upcoming
[00:06:24.838]
and on demand webinars and tutorials are
[00:06:26.858]
located. So if you're in a situation
[00:06:29.199]
where you can't spend live time with
[00:06:31.250]
your staff, maybe you need them to learn asynchronous, asynchronously,
[00:06:34.920]
our recorded webinars are all
[00:06:36.928]
listed here and our shorter video
[00:06:39.108]
tutorials are listed here as well.
[00:06:41.850]
So if you want a 1 to 2
[00:06:43.869]
minute attention grabber, you know, you just want
[00:06:45.939]
them in the resource looking at a fun tool
[00:06:48.009]
or a fun piece of content.
[00:06:49.619]
That's where you're going to want to click into our video tutorials
[00:06:52.798]
if you want your staff to see the
[00:06:54.879]
full overview of one of the gal and context
[00:06:57.238]
resources or of Gale
[00:06:59.350]
presents Udemy. That's when you're going to click
[00:07:01.519]
into recorded webinars and you're going to really
[00:07:03.660]
get
[00:07:05.670]
the the more detailed information.
[00:07:07.699]
So recorded webinars are going to be anywhere from
[00:07:09.850]
our 15 minute session that you're on today to
[00:07:12.278]
45 minutes or an hour for something that's
[00:07:14.298]
a bit more advanced and a bit more in depth
[00:07:16.428]
where those tutorials generally are
[00:07:18.540]
going to be
[00:07:20.019]
1 to 2 minutes. I don't think I've seen any that
[00:07:22.139]
are over two minutes. So really short
[00:07:24.278]
bits of information
[00:07:26.678]
you can click into our recorded webinars here, we can take
[00:07:28.699]
a quick look.
[00:07:31.939]
Here we go. You see scrolling down, there's
[00:07:33.970]
quite and
[00:07:56.338]
to learn synchronously together. If
[00:07:58.759]
we hop back up to our training center on this
[00:08:00.809]
left hand side of the page here, I have two
[00:08:02.889]
different options to browse our training content.
[00:08:05.759]
The first is going to be browse by type
[00:08:07.970]
and the second is going to be browse by product.
[00:08:10.500]
Now, it's completely up to you. Which way you prefer.
[00:08:13.250]
If you're just training on Chilton
[00:08:15.345]
Library, I'm using that as an example a lot today.
[00:08:17.434]
I'm not sure why. But if you're just training
[00:08:19.625]
on Chilton Library, you want, you may want
[00:08:21.684]
to go and buy products. So you're not seeing other products.
[00:08:24.454]
If you're training on more than one product,
[00:08:26.463]
and maybe you're looking for a specific type
[00:08:28.934]
of content that you want to use in your training,
[00:08:31.665]
then you probably want to browse by type.
[00:08:34.879]
So I'm going to start off by browsing by type here.
[00:08:40.168]
Now, when I click and you'll see, I have a few different options.
[00:08:42.359]
You'll see, I actually have my recorded
[00:08:44.619]
webinars listed here as well as well as my tutorials.
[00:08:47.758]
But now you'll see some other things specifically
[00:08:50.438]
since we're talking about training your staff,
[00:08:52.648]
we have our professional development materials
[00:08:54.918]
listed here
[00:08:56.690]
and in a separate section, we have our training
[00:08:58.739]
tool kits.
[00:08:59.989]
I'm going to click into my tool kits first
[00:09:02.450]
because I think these are really handy if
[00:09:04.668]
you really just need like a quick, you know, click
[00:09:07.119]
in, grab some information.
[00:09:09.928]
I'll just click on this first one up top here for
[00:09:12.080]
Chilton Library. I,
[00:09:14.820]
I'm coming up Chilton Library today. I'm not
[00:09:16.840]
sure why. But we've created these training
[00:09:19.320]
tool kits and they look the same for all of our resources
[00:09:21.710]
actually. So again, I clicked into Chilton Library,
[00:09:24.269]
but you're going to see this kind of layout for
[00:09:27.099]
our business resources. Our literature resources
[00:09:29.969]
are in context suites. You're going to get
[00:09:32.048]
the same look here.
[00:09:34.379]
And basically what we've done for you is we've linked
[00:09:36.489]
out to the different supports materials
[00:09:39.070]
on the support site on one page here.
[00:09:41.369]
So you'll see, we have a link to the
[00:09:43.450]
recorded webinar.
[00:09:45.099]
We also have our resource guide here. If you prefer
[00:09:47.288]
to read instead of listen and
[00:09:49.330]
watch, we have different tutorials
[00:09:51.440]
listed here. support
[00:09:53.619]
to help you deliver your own training, spreading
[00:09:56.019]
the word. So if you're moving on past
[00:09:58.139]
training your staff to, you know, reaching
[00:10:00.450]
out to your community, we provide that here
[00:10:02.729]
and some additional find help listed
[00:10:05.009]
down here at the bottom of this page.
[00:10:07.928]
So these are kind of like your your first
[00:10:10.009]
line in training your staff. These are just
[00:10:12.080]
giving you some basics that can help
[00:10:14.200]
you get started here.
[00:10:16.129]
Once you've moved forward past these basics
[00:10:18.599]
and you're starting to look for more specific information.
[00:10:21.058]
I'm going to click my back button here
[00:10:24.570]
and one more time to get back to my
[00:10:26.678]
types.
[00:10:28.009]
It's helpful to look at this professional development
[00:10:30.428]
materials option here
[00:10:34.590]
and this is where you're going to find a lot of slide
[00:10:36.899]
decks. We have a few different things like welcome
[00:10:39.269]
sheets, but really you're going to find slide
[00:10:41.558]
decks that are going to be the most beneficial here.
[00:10:44.000]
If I click into one of them, let's click into
[00:10:46.058]
plan builder.
[00:10:49.548]
It just downloaded off our platform.
[00:10:54.099]
Give me a quick second to load
[00:10:56.259]
and now we have fully developed
[00:10:58.609]
presentations here for
[00:11:00.889]
you. So you can use these whenever you
[00:11:02.960]
want, you could edit them. If you want to add your library's
[00:11:05.408]
branding. You could hide different
[00:11:07.529]
sections of maybe right now you're not interested
[00:11:09.649]
in training about. Um
[00:11:13.058]
let's say this, this page is not super helpful
[00:11:15.190]
for you. Right now, you're not interested in training about the
[00:11:17.349]
the banner tools. You can hide
[00:11:19.450]
these these while we've made
[00:11:21.489]
these presentations for you. You'll
[00:11:23.509]
notice they are completely editable. They're
[00:11:25.658]
just regular old powerpoint slides.
[00:11:28.609]
So you can really customize these
[00:11:30.798]
to best reach your staff again
[00:11:32.889]
by adding your own branding by
[00:11:35.048]
hiding some slides that you think are maybe not helpful.
[00:11:37.639]
Maybe you're adding slides, maybe you're customizing
[00:11:40.178]
these slides to show your specific
[00:11:42.590]
instance as opposed to just this general view
[00:11:44.690]
that you're seeing here.
[00:11:46.940]
So these slide decks are a really powerful
[00:11:49.408]
tool to help your staff.
[00:11:51.269]
as you kind of start to teach them about the
[00:11:53.298]
resources, especially some of our more advanced resources
[00:11:55.729]
that have a lot of steps, a lot
[00:11:57.769]
of things that are involved having these premade
[00:12:00.029]
for you. Our goal is to
[00:12:02.119]
save you as much time as possible. So we've really
[00:12:04.340]
kind of created this content to help you out with
[00:12:06.479]
that. I'm
[00:12:10.090]
going to hit my back button twice more
[00:12:12.269]
so I can get back there. We go
[00:12:14.739]
to my browse by type section because I do
[00:12:16.928]
also want to point out some of our
[00:12:19.009]
written information.
[00:12:22.038]
So if you have a, a li a staff member
[00:12:24.279]
who really just prefers to kind of read on their own
[00:12:26.288]
and they'll learn, they don't really want to,
[00:12:28.690]
they don't want to sit with you right now. They just want to read and learn.
[00:12:31.090]
Our resource guides are going to come in handy.
[00:12:33.139]
These resource guides cover the entirety
[00:12:35.178]
of each of our resources. So they are longer.
[00:12:37.989]
Um, some of them you'll find are even, you know,
[00:12:40.038]
four or five pages if it's a more complicated
[00:12:42.788]
resource. So these are great for
[00:12:44.908]
your staff who really need to know the resource,
[00:12:47.629]
you know, through and through. They're going to be working with
[00:12:49.710]
your with your patrons who
[00:12:51.769]
are coming and trying to use this resource. You wanna make sure they're
[00:12:53.830]
experts. We have these resource guides,
[00:12:56.979]
we also have shorter tip sheets. So
[00:12:59.070]
if this is a staff member who
[00:13:00.788]
may casually work with
[00:13:02.889]
patrons or may kind of work alongside
[00:13:05.288]
patrons, but don't need to know the resources
[00:13:07.298]
as deeply. Right now, our
[00:13:09.460]
tip sheets are generally going to be more focused
[00:13:11.649]
on a specific topic of interest
[00:13:14.239]
or a specific piece of content
[00:13:16.509]
and they're going to be about one page.
[00:13:19.158]
So we do split them up here just to try to make
[00:13:21.269]
it easier for you to see what you're clicking into. We'd
[00:13:23.450]
hate for you to click into a big long resource guide
[00:13:25.599]
if you're only looking for something fast.
[00:13:27.690]
So again, our resource guides found here
[00:13:29.779]
are generally going to be
[00:13:31.859]
I would say around 3 to 5 pages
[00:13:34.129]
and really covering
[00:13:35.320]
every single bit of the resource, our tip
[00:13:37.710]
sheets are going to be shorter covering key
[00:13:39.849]
features that your staff might need to know
[00:13:42.269]
or maybe supplementing what your staff already
[00:13:44.570]
knows about the resources.
[00:13:49.009]
And now with our last minute here, I do want to show you what
[00:13:51.119]
it looks like if I decide to click in based
[00:13:53.450]
on product instead. So if I go
[00:13:55.609]
back up to my training center and hit browse
[00:13:57.619]
by product, as opposed to browse by type,
[00:14:02.139]
I can click into one of my resources here.
[00:14:04.840]
Let me just scroll down. We'll do one of the in context,
[00:14:07.229]
right? Let's do in context elementary.
[00:14:12.619]
Now when I click into here,
[00:14:14.830]
I first get my get started here.
[00:14:16.899]
This is going to be really handy for you. If this
[00:14:18.979]
is your first time looking at one of these resources,
[00:14:21.509]
you'll see. We have our one on one recorded webinar
[00:14:23.639]
and a resource guide.
[00:14:25.580]
The next section section is
[00:14:27.599]
where you're going to get information about training your staff
[00:14:30.019]
here. So we have our training tool
[00:14:32.259]
kits,
[00:14:33.259]
an advanced search tip sheet and things like
[00:14:35.330]
that listed here
[00:14:38.700]
and then scrolling down. You'll have continued learning
[00:14:40.889]
information which gets to be a little more
[00:14:43.099]
in depth and provide
[00:14:45.129]
a little add a little bit of additional content
[00:14:47.509]
here. Now,
[00:14:53.048]
we went over a fair amount in these 15 minutes
[00:14:55.058]
here. So I do want to ask.
[00:14:57.149]
Well, I'm switching back over to my slide deck
[00:15:00.359]
about accessing the
[00:15:06.469]
more deeply
[00:15:08.538]
into while we're
[00:15:14.190]
ok. I don't see any questions. So let
[00:15:16.460]
me wrap up our short session today. Then if you
[00:15:18.548]
do think of questions, once we're off the line,
[00:15:20.899]
feel free to send me an email. It's just
[00:15:23.139]
[email protected]
[00:15:24.139]
and I'll be able to
[00:15:26.158]
assist you with that. If you want to talk a little
[00:15:28.239]
bit more in depth about how you can use these resources
[00:15:31.269]
for your specific learning community, maybe
[00:15:33.298]
talk about best practices for a library,
[00:15:35.340]
your size, you can reach out to your customer
[00:15:37.460]
success manager. If you're not sure who that
[00:15:39.609]
is, just send an email to
[00:15:41.619]
[email protected]
[00:15:43.580]
I always like to mention your sales consultant. If you ever
[00:15:45.729]
have a question about your resources, email them
[00:15:47.849]
directly or you can go to support.gale.com/repfinder
[00:15:51.840]
and we'll help you find that individual.
[00:15:53.918]
And then again, our support site where you're going to find
[00:15:55.950]
all of these premade materials I went over and
[00:15:58.029]
more is support.gale.com/public
[00:16:02.340]
that will limit to only our public
[00:16:04.469]
library focused content.
[00:16:09.570]
OK. Now, I've not seen any questions, so I will
[00:16:11.658]
end our session only a minute late. It's not
[00:16:13.889]
too bad. Uh Again, if you have questions reach
[00:16:16.090]
out to via any of these channels, hopefully
[00:16:18.479]
we'll see you all in future sessions. Bye
[00:16:20.609]
bye now.