Duration: 30 Minutes
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Thank you again everyone for joining.
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We have another gale one on one session today
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and this one is focused on Gale Presents: Udemy.
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My name is Amber Winters and I'm
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a senior training consultant here with Gale.
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I'm going to be working with you today.
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So a brief agenda here for you. Also, first,
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we'll just have a nice little overview of the resources,
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but this is going to be handy, especially if
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you're new to the resource, just kind of what you can expect
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what the goals of the resource are. I
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have a few special features. I've pulled out that I want
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to mention to you as well. Then
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after that, we'll walk through the platform. That's where we're going
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to spend the majority of our time today. Just kind of
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going through the different workflows that
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are available for your patrons as well as some of
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the different content.
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And then at the very end of the session, we should have a little
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bit of wrap up time and I have some contact information
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for you. And if there are any questions
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I can't answer as we move along through the session today,
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we'll hit those at the end as well. But
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again, the Q and A box is already open.
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So feel free to put your questions in there as
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we move forward, we should have plenty of time to answer
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questions as we move along today.
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So Gale Presents: Udemy provides
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on-demand courses for in demand skills.
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So this resource provides over 26,000
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full on demand online courses
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that are going to help your patrons from beginner
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all the way to advanced kind of enhance
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their skills, either professionally or
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personally.
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And a few of the key subject areas we've highlighted
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include technology. So things like A
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I and cybersecurity, but also things
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like graphic design and other maybe softer
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skills. We have quite a few
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business resources focused
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on leadership management. We
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also have a nice collection of entrepreneurship
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resources. So if you do have a lot of entrepreneurs
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coming into your library,
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you know, trying to start their own business and
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maybe just not quite sure where to start. We have
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a full collection of courses
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to help them out with that. I'll show you how you can find
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those a little bit later on.
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We also have information related to marketing
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and again, personal development. We have a nice personal
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development section here as well. So if
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your patrons are looking to work on their
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time management or their organization,
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or maybe they want to do yoga or maybe they want
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to learn a new language they'll be able to
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do that within gail presents you to me here as
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well.
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And another great feature that I really enjoy
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about Udemy is we have both a
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nice search and a browse
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capability. So, however your
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patrons prefer to get their information, you know, if they
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have something very specific in mind, they
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want to learn about Microsoft Excel,
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they can search for that if it's a little
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bit up in the air. You know, they're really, they're interested
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in graphic design, but
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they don't really know anything about it. So they can't really
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search anything just yet. They can
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just point and click and look through the different graphic
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design topics to kind of spark their interest
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and maybe get them started in something new that they
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never even knew about.
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And a couple of key features I want to point out here first
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is our badging system.
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So our badges, excuse me
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are kind of like guides that are helping your
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patrons find courses related to different
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certifications. So a lot of them are
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going to be aws certifications. There are
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some Google certifications in here
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and these are just designed to make sure your patrons can
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access the courses. They need to make
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sure they can pass those certifications.
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And when they click into a badge, they're going
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to see this nice clean page here. It's
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telling them what this certificate is,
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is letting them learn about the badge and
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they can also schedule their certification exam.
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This option actually launches them to
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the certifications web page. So if it's aws
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it's gonna go to that web page again. If it's Google,
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it'll go there
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and then down underneath is where we've collected
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all of the different courses that are going to be applicable
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for this particular certification.
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so your patrons will be able to go in
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and take all of these courses before they get that certification
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to make sure they're ready to go. And it's, I
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personally think it's really nice that we've decided to
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pull these out and collect them for your users.
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So they're not kind of having to pick through and run
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their searches and browse. It's just all here on this
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one nice page ready to go for them.
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Also, in this resource, we have a, an extensive
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foreign language collection.
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So these are fully developed courses,
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they're not translated from English, they're
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actually fully developed and
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recorded in whatever language
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your patron chooses. We actually have 15 available
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languages including English. So 14
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languages other than English,
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and we do have a filter within
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our resource. On the left hand side of the screen,
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we're going to take a look at this in a second, that's
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actually going to let your patrons kind of narrow down
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to the language they need, so they can run their search
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first or, you know, they can click and browse
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down to whatever they're looking for. And then they
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can choose whatever language they're interested in here.
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It does default to just showing, I'm sorry,
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it defaults to showing all of the languages.
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But of course, they're most likely going to see English
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the most on the page because generally that's
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the most courses we have,
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but they can hit that language drop down
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and then choose whichever language they needed you. So
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they can actually choose more than one
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right here on the left hand side. So if maybe
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they want to look at both the English and the Spanish
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language courses, they can
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do that and be taken directly to those.
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Now, that's enough of me talking. Let's actually dive
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into the resource. So we can take a look at how this all
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functions, how it works together. While
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I switch over here. Are there any questions just about
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that really quick overview?
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OK. I don't see any of her quiet
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today. No problem. Let's go ahead and keep going.
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So I already signed in just for the
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sake of time. Just so you know, when your patrons
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sign in, they can choose to either make an account
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within Gale Presents: Udemy
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or they can choose to sign in using their Microsoft
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or their Goog Accounts.
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I always recommend having them utilize
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either the Microsoft or the Google integration
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because then they don't need to worry about having a
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separate password for gil persons, Udemy.
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They'll just click sign in with Microsoft
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Microsoft will just sign them and
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they'll be recognized on the computer.
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So again, it's up to them, but I definitely
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recommend using either the Google or Microsoft
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sign in.
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But once they do sign in that we take
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here, this is the home page of Gail presents you to me
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and mine is a little bit built out because as
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you can imagine, I've been in this resource a lot,
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but you'll see here right on this home page
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at the very top. Once I start taking courses
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and start getting engaged with the resource, it's
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going to give me some stats here. So
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we'll see how often I'm in the resource.
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How often I actually go through and take
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courses as opposed to just clicking through the resource.
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I get just these little stats to kind of
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get me started and get me motivated. You know, if
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I see here
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I visited three times, but I actually haven't
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taken any courses recently. That
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might kind of get me kick started and get me back into
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the courses as opposed to just kind of clicking
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through here.
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We have a question. What's the benefit of signing in with Google
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or Microsoft account besides convenience?
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Sarah, the convenience is really the main
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thing. That's why we've included it in here. Um
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I can check to see, I'm assuming the
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security on that is going to be about the same,
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whether you make an account within G person's uni
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verse Google or Microsoft. But let
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me go with my project manager to see what else she has to say.
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But I would say convenience is definitely going to be kind
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of the top factor in using Google or Microsoft.
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But I'll send you an email after the session
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when I hear back from her.
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Ok. So right here in this home page
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now, if I start to scroll down,
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you'll see again since I've already been in this resource
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and started doing courses. I have this nice
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pick up where you left off option here. So
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you see, I've taken a couple courses
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and I can click back into any of these whenever I want
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and your patrons can start as many
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courses as they want. So they don't have to do, you know, one
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at a time and finish the one and start the second one.
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So if how they work
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is by having four or five different courses going
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at once and kind of, you know, toggling between
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them, that's completely fine. They can
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click into any of them. They want, it is unlimited
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use, it's free. So they don't need to worry about,
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you know, hitting a maximum or something like
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that, scrolling
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down from this pick up where you left off. We
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also have a what to learn next section.
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So this is going to be based on the courses
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that your patrons view. So if they
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browse through and start clicking into courses to take
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a look at the descriptions and things like that.
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That's going to inform this home page and we're going to
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start making recommendations for them
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scrolling down further. You'll see this one is based
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on, I ran a search for Microsoft the
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other day. So now it's giving me information related
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to that search
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and look. So we have a question here who creates the course content?
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What are their qualifications?
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So I'll actually show you Virginia where you
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can find that. But the courses are created by subject
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matter experts. A lot of them are professors in their
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field. Some of them are professionals in their
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field, kind of depending on what the subject is.
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But I'll actually show you once we click
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into a course where you can find that person's information
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and kind of learn a little bit more about them, but they are all
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created by industry leaders.
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A lot of times professors, a lot of times just
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business professionals and things like that.
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Now scrolling down a little bit more. Again, our top picks
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listed here,
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I'm gonna scroll a little bit further down here
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because we also list here the newest
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resources listed. So
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as we add new
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courses here, we'll also list them
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for your patrons to kind of explore this
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one. Actually, I haven't seen yet, which is kind of interesting
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tap dance master class. So again,
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that personal development. If you have patrons
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coming in, who want to start a new hobby. This
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is a nice place to send them. You'll see, we have tap dancing
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but we also have like photography and drawing
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and things like that
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scrolling down at the very bottom. I like to point this
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out as well. Are these nice little bite
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size learning? So you'll see, it gives
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how long these videos are? Some of them
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are, you know, 10 minutes, some are five,
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some are even four. These are really
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cool. If your patron just wants to get a little bit
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of knowledge, you know, they don't have time right now to sit
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in front of their course and you know, work through a couple
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hours. They just want to know a little bit
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about
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encryption. OK? Click into this five
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minute video and you'll get a nice brief, little bit of
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information
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and then when they're ready, they can come back and take a longer
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course. So this is just giving them
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almost like a little taste of what they can expect
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within this resource here.
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I'm going to scroll back up to the home page here
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or to the top of the home page because
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if we have a few things here that are going
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to kind of help enhance
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how we walk through this platform. First,
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I do want to point out on the top right corner here.
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This is where the information about your account
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is housed. Um I'm not going to go
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through everything today. You can certainly take a look at the different
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settings available. But one thing I do want to point out
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is this is where you can change
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the language of the platform.
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It does default to English, but
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I can choose to change this out here. If I want Spanish,
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let's say
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now when I navigate through, you'll see all of my buttons
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here are in Spanish, my search is in Spanish
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and then all of these little subjects
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subject lines on the home page are also
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in Spanish.
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But we're going to oops,
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we're going to keep this on English
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cos thats a little bit easier for me to navigate
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through. Hm.
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So if they need to change anything like that,
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they can find that up here under their initials.
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Now, the first way they can navigate through this resource
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is to use this little browse option down here,
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right on the toolbar.
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You'll see we break it up into some of the most
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utilized sections here. So you'll
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find things like cloud computing, language,
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learning, marketing productivity,
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and these are going to be really broad. So when I click into
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one of these, um let's go with cybersecurity
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when I click into one of these, now you'll
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see, it gives me a second step here. So if I wanna
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get even closer maybe defensive
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security or security awareness, I can do
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that scrolling
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down here it's going to show me featured courses.
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So these are courses that are, generally
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going to be updated most recently.
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You'll see this one was updated. June 2024.
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Anyone watching the recording right now, it's July
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2024. So this was rec record, this was
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updated just last month
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and then scrolling down from there. We've got some getting
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started courses. So these generally are
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going to be
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kind of your simpler courses to kind of get
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going here.
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And then at the very bottom of this page, this is
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where you're just going to find a list of all of the courses
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that have been tagged to the cybersecurity
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topic or the cybersecurity section.
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What's great is I can hover over any of these. Let me
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scroll up a little bit
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and you'll see this nice little what you'll learn
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pop up. So this is really nice
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if they're kind of scrolling through quickly and just want
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to see quick bits of information. You know, they
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don't want to click into all of these entries
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to read what they're about. They can get some, you'll see this
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one's got three little checkmarks, telling them what they're going
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to learn. And they can kind of
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see if this is something they want to actually explore
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further.
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And on this left hand side here, you'll see we have
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all of our filters listed here. I
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will mention this defaults to sorting by popularity.
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So it's going to be the, the courses
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that are the most used,
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but they can also sort by highest, right,
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highest rated or they can sort by the newest,
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so newest to oldest
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underneath that with our filters here, you'll see, they can
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default by choosing a rating.
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They can also choose video duration.
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And a lot of these courses are going to be pretty long.
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A lot of them have, you know,
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different units involved as well as a bunch of different
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videos. So
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you see some of these are like 17 plus hours.
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It's not going to be one video that's 17
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hours. It's going to be maybe, you know,
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10 videos that are going to span
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17 hours. So this is going to
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be the duration of the full course
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if they need to narrow down by topic. Again. Remember
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we just clicked into cybersecurity. So we're going
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to see, you know,
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a huge amount of content. They can narrow it down even
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a little bit further. If they're interested in
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ethical hacking, they can just click this topic
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and now we've just narrowed it down to that and they can
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easily unclick it as well and get back to that main
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browse.
[00:14:03.019]
We also have levels here. So we have beginner, intermediate
[00:14:05.609]
and experts. Each of them are,
[00:14:07.729]
each of our courses are leveled this way
[00:14:10.629]
and of course they not may not be 100%
[00:14:13.038]
sure if they're vegan or, or if they're intermediate,
[00:14:15.369]
what they could do is check both
[00:14:18.830]
and then if they find something interesting hover
[00:14:20.979]
over and kind of learn
[00:14:23.158]
to see if that is something they'd be able
[00:14:25.178]
to take a look at.
[00:14:27.710]
it looks like I have questions about prepping for
[00:14:29.840]
the GED. I don't believe we have
[00:14:31.859]
GED prep courses in here. currently
[00:14:34.519]
it's more focused,
[00:14:35.960]
um, on kind of professional
[00:14:38.080]
growth and personal growth as opposed to educational
[00:14:40.609]
growth. I don't believe as of right now, we have GED
[00:14:42.820]
courses
[00:14:50.678]
now, underneath this level filter, we also
[00:14:52.798]
have our language options here.
[00:14:55.330]
So you see we have all of them listed and you may notice,
[00:14:57.678]
have noticed in a couple of my other filters, we
[00:14:59.879]
actually show how many are listed
[00:15:02.019]
here as well. So if they want French,
[00:15:04.548]
they have the option between 22 different courses
[00:15:06.719]
in French here.
[00:15:10.029]
Our next filter is the features option. So
[00:15:12.690]
if we want to make sure there are subtitles, we can
[00:15:14.729]
check that a lot of our courses have quizzes
[00:15:17.178]
to kind of make sure they're actually learning what they need
[00:15:19.379]
to learn.
[00:15:20.428]
If it's a coding course, they'll have coding
[00:15:22.519]
exercises and a lot of them
[00:15:24.658]
have practice tests here as well.
[00:15:26.849]
So practice tests are going to be longer
[00:15:29.219]
than quizzes.
[00:15:30.418]
You can think of quizzes like a quick check to make sure
[00:15:32.509]
everything's going good. A practice test is going
[00:15:34.658]
to be longer. You kind of think of that as
[00:15:36.700]
[00:15:39.609]
the end of a course, wrap up, you take that full
[00:15:42.259]
test to make sure, you know what's going on.
[00:15:45.178]
And Virginia just has a question about
[00:15:47.288]
how our focus is kind of more on professional
[00:15:49.658]
growth as opposed to educational growth. So
[00:15:51.820]
Virginia, what I mean by that is you're not going to find a lot of
[00:15:53.849]
courses for
[00:15:55.298]
um standardized tests
[00:15:58.080]
or, you know, things like medical
[00:16:00.349]
assisting, like vocational prep and things like that.
[00:16:02.750]
We're more focused on
[00:16:05.918]
building skills for business and for personal
[00:16:08.330]
growth. So leadership skills,
[00:16:10.629]
you know, maybe building skills related to
[00:16:12.678]
coding or building skills related to
[00:16:15.259]
graphic design and how to build
[00:16:17.349]
marketing strategies and things like that. So as
[00:16:19.428]
opposed to kind of those standardized
[00:16:21.619]
testing, things like that, you're not
[00:16:23.710]
going to find much of that in here. You're going to find more
[00:16:26.200]
teaching the skills necessary
[00:16:28.349]
for a career or for a new hobby,
[00:16:30.548]
things like that.
[00:16:37.408]
Now, let's go ahead and scroll back up
[00:16:39.460]
here
[00:16:41.080]
because I do want to show you another way we can browse
[00:16:43.119]
for content. So again, we took a look,
[00:16:45.399]
let me jump back to our home page first
[00:16:47.629]
at this toolbar which is giving us kind of those
[00:16:49.690]
big buckets of content where we'll most likely
[00:16:51.729]
have to browse and filter through.
[00:16:53.700]
I can also use this little explorer drop
[00:16:55.798]
down, which is found right next to the search bar
[00:16:58.178]
and this is kind of giving me a step by step.
[00:17:00.500]
It's going to have the same starting
[00:17:02.580]
categories as you see in this toolbar.
[00:17:05.199]
But now I can kind of scroll over here,
[00:17:08.400]
take a look if I wanna hover over personal
[00:17:10.549]
development. Now you'll see this is broken
[00:17:12.568]
down for me here. As I mentioned, we have
[00:17:14.578]
a lot of entrepreneurship topics. So
[00:17:16.588]
if you do have small business owners
[00:17:18.598]
or those wanting to start a small business coming in,
[00:17:20.969]
this may be a good place for them to stop.
[00:17:23.390]
I can click directly into entrepreneurship or
[00:17:25.459]
you'll see, I can even take it one step further.
[00:17:27.739]
And maybe I'm interested in how Shopify works.
[00:17:30.059]
I can click right into Shopify.
[00:17:34.439]
You'll see at the top here, we do still include
[00:17:36.509]
a featured course
[00:17:39.410]
underneath. This is kind of an as you
[00:17:41.489]
move forward. So students who are learning
[00:17:43.739]
about Shopify may also be interested
[00:17:46.118]
in Facebook, Facebook, marketing or ads
[00:17:48.338]
and they can click in here.
[00:17:49.868]
And then again, just like that last option, you'll see
[00:17:51.949]
at the very bottom. This is a list of all of the
[00:17:53.979]
courses we have. So you'll see this is a lot
[00:17:56.199]
shorter list because we really honed
[00:17:58.289]
down before we actually got to the list. You know, we
[00:18:00.559]
took two separate steps
[00:18:02.699]
to get to our list before we started navigating
[00:18:05.000]
through it. So you'll see, we have three options here.
[00:18:07.630]
The two are English and one is another
[00:18:09.689]
language I'm not quite sure about,
[00:18:12.150]
but you'll find that here.
[00:18:16.318]
Now, also under that explore button, that's
[00:18:18.400]
where you're going to find those badges.
[00:18:21.130]
That certification prep I mentioned earlier. You'll
[00:18:23.209]
see when I hover over. It's the first option
[00:18:25.568]
listed here. Certification prep.
[00:18:30.660]
And this is really going to be the closest thing we have
[00:18:32.959]
to like a standardized test prep.
[00:18:35.259]
These are going to be certification, actual
[00:18:37.328]
Real World certifications that your patrons
[00:18:39.650]
may be getting ready to take
[00:18:41.588]
and this is going to help them prepare for those. So
[00:18:43.789]
a lot of them are aws because they actually
[00:18:45.969]
have a lot of published certifications here.
[00:18:48.630]
You'll see some, we have related
[00:18:50.920]
to Google
[00:18:52.818]
on this left hand side here. If
[00:18:54.930]
you or your patrons wanna see what different issuers
[00:18:57.180]
are available, we can drop down this show more.
[00:18:59.858]
You'll see there's quite a few here
[00:19:02.430]
so we can kind of click into those as
[00:19:04.578]
needed.
[00:19:06.430]
But let's close that out here.
[00:19:09.640]
Now, when I click into one of these, lets just click
[00:19:11.670]
into this one here.
[00:19:13.680]
It's pulling me forward a little bit of information
[00:19:15.739]
about what the certificate is
[00:19:17.809]
scrolling down. This is where I can view badge
[00:19:20.019]
details, which is actually going to launch me over
[00:19:22.078]
into the AWS website
[00:19:24.430]
specific for the certification.
[00:19:26.630]
You'll see this little eye icon is letting me know that
[00:19:28.868]
when I click on this link, I'm going somewhere else,
[00:19:32.250]
I can also set a certification due
[00:19:34.269]
date. And what this is going to tell me is,
[00:19:36.390]
you know, if I need to prep for my certification
[00:19:38.588]
that I'm going to be taking
[00:19:40.189]
two months from now, I can put that date in here
[00:19:42.799]
and then Udemy is going to remind me, hey, you
[00:19:44.920]
know, this is coming up two months. You should be taking this,
[00:19:47.338]
you know, this many courses. You should be watching this many
[00:19:49.568]
minutes of your video a day. So
[00:19:51.920]
it's kind of like a nice little motivator to remind
[00:19:54.088]
people that,
[00:19:55.199]
you know, they shouldn't wait until a week before their,
[00:19:57.799]
their
[00:19:59.019]
certification and kind of cram,
[00:20:01.098]
this is going to help them kind of stretch out their learning.
[00:20:03.449]
So underneath all of that good
[00:20:05.489]
stuff
[00:20:07.118]
you'll see here, this is a list
[00:20:09.130]
of the courses that we think are going to be helpful.
[00:20:11.318]
So a list of the courses that are specifically
[00:20:13.568]
linked to this certification. Again,
[00:20:16.009]
we have our same filters here that we want to filter
[00:20:18.118]
out, but we're already down to five results
[00:20:20.519]
because again, we have filtered before we took a look
[00:20:22.739]
at anything.
[00:20:26.189]
And now before I click into a course, I do want to show
[00:20:28.259]
you how the search works. It's a nice simple
[00:20:30.459]
search. Nothing tricky here. But
[00:20:32.489]
if they have something specific in mind, they may
[00:20:34.598]
want to run a search. I'm gonna search for Microsoft
[00:20:37.838]
because this is something we see a lot people wanting
[00:20:40.068]
to learn about. You know,
[00:20:41.588]
the Microsoft Suite, things like that, maybe more specifically,
[00:20:44.709]
they want to learn a bit about Microsoft Excel.
[00:20:47.939]
And you'll notice when I actually hover over this first
[00:20:50.029]
entry, it's telling me instead of giving me
[00:20:52.068]
those quick facts about what I'm going to learn.
[00:20:54.318]
It's telling me I'm actually already enrolled in this course.
[00:20:56.539]
I enrolled in it back in 2022. So
[00:20:58.699]
if I did click into this course I'd actually still
[00:21:00.709]
be enrolled and I'd be able to just
[00:21:02.759]
start off from where whenever I left off,
[00:21:04.799]
wherever I left off.
[00:21:07.900]
If I wanna scroll down here,
[00:21:10.259]
maybe I'm interested in this
[00:21:12.439]
365 administration
[00:21:15.269]
when I click into this. Now, this is going to give me
[00:21:17.328]
a few a full view of what this course
[00:21:19.368]
looks like before I enroll. So
[00:21:21.410]
you see I can scroll down, this is what I'm going to learn
[00:21:24.269]
some requirements. So if this is
[00:21:26.410]
a more advanced course, it's going to let me know
[00:21:28.549]
that if it requires a specific
[00:21:30.650]
type of software, it's going to let me know that.
[00:21:33.009]
So that's important for things like Adobe
[00:21:35.699]
Suite training, you know, if someone wants to learn how to use
[00:21:37.959]
Photoshop, most likely for this course,
[00:21:40.170]
they're going to want to have Photoshop so they can practice.
[00:21:42.868]
So this is going to let them know that
[00:21:46.509]
there we go dropping that down a little bit.
[00:21:48.689]
This will give another full description. Who
[00:21:50.969]
is this class for?
[00:21:53.170]
If students took this class, what else they
[00:21:55.180]
took
[00:21:56.858]
the course content? So this is almost like a syllabus.
[00:21:59.229]
You'll see, we have different modules
[00:22:02.049]
and you'll see all of the different videos. Looks like most
[00:22:04.118]
of these are pretty short, some are six minutes,
[00:22:06.519]
but they're nice and chopped up for
[00:22:08.559]
your students. So they don't get overwhelmed.
[00:22:11.289]
And then underneath that, we had a question earlier
[00:22:13.410]
about who makes these
[00:22:15.630]
courses.
[00:22:17.039]
You'll have instructor information here
[00:22:19.759]
on the course page. So it looks
[00:22:21.789]
like this is actually a full
[00:22:24.489]
program that builds these courses. Sometimes it's
[00:22:26.640]
an individual who's built this course, like an individual
[00:22:28.920]
professor. But you'll see, you can click in here
[00:22:31.170]
and learn more about who this instructor
[00:22:33.259]
is. What they do
[00:22:35.289]
underneath that. You'll see, we also provide course
[00:22:37.559]
ratings. So we'll be able to see what people think about the
[00:22:39.578]
course because of course, you know, we
[00:22:41.588]
want to know what other people think if they've clicked through this.
[00:22:43.719]
Was it helpful for the helpful for them? Was it maybe
[00:22:45.959]
a little bit confusing for beginners?
[00:22:48.229]
maybe, you know, was it labeled advanced?
[00:22:50.289]
But maybe it's a little bit easier than what they anticipated.
[00:22:52.949]
You're going to see real course rankings
[00:22:55.479]
right here at the very bottom of this page.
[00:22:59.000]
And let me scroll back up here.
[00:23:01.309]
Now, if I took a look at this and I'm
[00:23:03.459]
gonna say, yes, this is exactly what I want
[00:23:05.509]
to take a look at, this is what I need to learn. I'll
[00:23:07.900]
just hit my purple and roll now button
[00:23:13.289]
and I'm good to go. It's going to start this
[00:23:15.410]
off. I'm gonna pause this video.
[00:23:17.680]
No, it didn't start. So it just gets
[00:23:19.838]
me started off right here. This main
[00:23:21.880]
screen, this is going to be the videos they're going to watch.
[00:23:24.568]
The navigation here is on this right hand
[00:23:26.578]
side so they can click through once
[00:23:28.650]
they finish a section. So they watch the full
[00:23:30.769]
video, it's going to check it off for them. They
[00:23:32.868]
can go back and watch it again if they want to. Of course,
[00:23:35.118]
if they are maybe a little bit confused or just need to refresh.
[00:23:37.529]
but it's going to show them how far they get.
[00:23:40.680]
Then down underneath here, we have
[00:23:42.789]
kind of the same information we saw on that enrollment
[00:23:45.029]
page with the what to learn in the description.
[00:23:47.259]
So if it's been a second before your users
[00:23:49.449]
were in this resource, they may need to just refresh
[00:23:52.019]
what they're actually learning about.
[00:23:53.578]
They'll find all of that down below.
[00:23:56.108]
We also have here A Q and A. So this is going to show
[00:23:58.289]
any questions that have popped up recently.
[00:24:01.400]
If there are announcements
[00:24:03.309]
again, we have our reviews listed here. If we want to take
[00:24:05.380]
a look at those as well. I found
[00:24:07.489]
down here under this video
[00:24:09.828]
listed here
[00:24:12.400]
at the top, you'll see it's actually going to show me my
[00:24:14.430]
progress here as well. So right now
[00:24:16.469]
I've taken zero of 56 courses.
[00:24:20.009]
I can share this if I like
[00:24:22.219]
or I can favorite this course or archive
[00:24:24.259]
this course. So archiving
[00:24:26.338]
this course, it's going to kind
[00:24:28.390]
of hide it from my view. So it's not going to be something
[00:24:30.578]
where I see when I click into Gale presents
[00:24:32.630]
view to me every time it's telling me, hey, don't forget to start
[00:24:34.640]
this course again,
[00:24:35.779]
so I can archive it. So if I want
[00:24:37.890]
to go back and look at it later, I can, but it's
[00:24:39.930]
not like right front and center,
[00:24:42.400]
I can also un enroll in this course. So if I
[00:24:44.420]
know I'm not coming back to this course, I can
[00:24:46.650]
unenroll and it's not going to appear anywhere.
[00:24:49.880]
Now, all of the courses that I enroll
[00:24:51.930]
in, I'm actually gonna jump back to my main
[00:24:54.068]
page here.
[00:24:55.380]
All of the courses that I enroll in are going
[00:24:57.390]
to be found under this mylearning section, which
[00:24:59.459]
is found right up top here right next to the search
[00:25:01.469]
bar.
[00:25:02.328]
You'll see. I've, I have a couple that I haven't
[00:25:04.348]
started yet
[00:25:05.549]
and I have a couple that I did already start. If
[00:25:07.650]
I go to the go to my learning option here,
[00:25:12.529]
this is where I'm going to see everything
[00:25:14.689]
that I'm currently enrolled
[00:25:16.838]
in. You'll see, it's also showing me how much I've completed.
[00:25:19.078]
So a lot of this, I haven't started
[00:25:21.368]
one I have fully completed.
[00:25:23.838]
If I rated it, it's going to show that here
[00:25:25.880]
as well.
[00:25:27.630]
But anytime you enroll for a course is going to appear
[00:25:29.890]
here under this all courses.
[00:25:32.199]
Now, remember, we do have the option to
[00:25:34.630]
archive these. So if I don't really
[00:25:36.670]
want this in the act of my courses section
[00:25:38.769]
right now, like let's say this Aws
[00:25:41.009]
one, I'm, I'm not going to work on right now.
[00:25:43.380]
I can hit this little three
[00:25:45.439]
dot icon
[00:25:46.739]
and I can archive this course.
[00:25:49.439]
Now. It's not under my main all courses
[00:25:51.539]
section. But if I ever want to take a look
[00:25:53.630]
back and maybe find it again. You know, I have more
[00:25:55.750]
time now and I want to explore it.
[00:25:58.229]
You'll see right up top here in this black
[00:26:00.430]
toolbar. I have archived
[00:26:04.410]
and this is going to show me any course that
[00:26:06.598]
I was previously enrolled in
[00:26:08.660]
but didn't touch. So
[00:26:10.838]
I am still enrolled in these. If I clicked into
[00:26:12.880]
it, it would just send me directly to the course page where
[00:26:15.000]
I could start watching my videos,
[00:26:17.390]
but it is kept separate. So it's not like
[00:26:19.420]
forefront when your patrons kind of click
[00:26:21.439]
in if they
[00:26:23.489]
are working on certification preparation,
[00:26:25.799]
that's actually pulled out separately here as well.
[00:26:28.180]
So the all courses is going to be
[00:26:30.328]
just courses you selected. Certification
[00:26:33.068]
prep is going to be the specific certification
[00:26:35.630]
that you're working in. You can click that
[00:26:37.979]
and go back to that main certification page
[00:26:41.250]
and you'll see what courses you currently have in progress.
[00:26:43.640]
I just have this one here.
[00:26:54.219]
Ok. Now, that's what we have today for
[00:26:56.250]
Gil presents you to me it's a nice clean resource.
[00:26:59.180]
really searching and browsing is going
[00:27:01.318]
to find your patrons the content they need.
[00:27:03.588]
We try not to hide anything. The filters on
[00:27:05.618]
the left hand side, I always recommend you point those out
[00:27:07.789]
to your patrons. It's much easier than them
[00:27:09.910]
having to kind of weed through, you know,
[00:27:12.140]
26,000 courses.
[00:27:14.250]
So definitely utilize those
[00:27:16.410]
filters on the left hand side of the screen. Those are
[00:27:18.509]
going to be really vital to make sure your patrons
[00:27:20.848]
find the information that they need.
[00:27:22.880]
Again, this is unlimited so they can take as
[00:27:24.910]
many courses as they want.
[00:27:26.750]
Um
[00:27:27.689]
It is free. They don't need to worry about paying
[00:27:30.229]
once you have your subscription, they can take the courses
[00:27:32.519]
that they want whenever they want to.
[00:27:34.380]
They are
[00:27:36.170]
of course completely virtual and they are asynchronous.
[00:27:38.529]
So they are not going to have to, you know, meet with
[00:27:41.039]
an instructor, you know, weekly.
[00:27:43.130]
These are all just recorded and ready to
[00:27:45.209]
go for them. They don't need to worry about any sort of
[00:27:47.390]
formal classroom or anything
[00:27:49.459]
like that. No,
[00:27:52.949]
I haven't seen any questions any more questions,
[00:27:55.328]
but please feel free to type in any questions
[00:27:57.338]
that you've thought of.
[00:27:58.939]
I do want to jump back here and I will
[00:28:00.949]
say I know I have one question that I need to
[00:28:03.068]
get with my product manager about related
[00:28:05.750]
to the
[00:28:06.660]
signing in with Google and Microsoft. So I will
[00:28:08.890]
get on to that
[00:28:10.689]
and email you with an answer.
[00:28:13.189]
But for right now, I do want to give you just
[00:28:15.420]
a little bit of information if you do have questions, kind
[00:28:17.598]
of moving forward
[00:28:19.848]
me about the session or about
[00:28:21.959]
anything related to the webinar, feel free to reach
[00:28:24.219]
out to my email. It's just
[00:28:26.759]
[email protected]
[00:28:27.789]
If you're interested in learning a little bit more
[00:28:29.900]
about how you personally and your learning
[00:28:32.160]
community can use this resource, you
[00:28:34.380]
can reach out to your customer success manager. If
[00:28:36.479]
you don't know who that is, you can just send an email to
[00:28:38.650]
[email protected]
[00:28:41.328]
We'll forward you to correct the correct individual
[00:28:43.900]
who will be able to give you uh quite a bit
[00:28:46.039]
of information on best practices. You
[00:28:48.049]
know, if you have a specific segment of
[00:28:50.180]
patrons, you're trying to reach and trying to support,
[00:28:52.529]
they can help you with promoting the resource
[00:28:54.729]
and getting that information out to your patrons.
[00:28:57.759]
If right now, you don't have Gale Presents: Udemy,
[00:28:59.868]
but you're really interested in it. You can reach out
[00:29:01.880]
to your sales consultant. If you don't know who that is,
[00:29:03.989]
you can just go to support.gale.com/repfinder
[00:29:07.170]
and we'll direct you to the correct individual
[00:29:10.500]
if you need additional support materials,
[00:29:12.719]
promotional materials, training materials,
[00:29:15.618]
anything like that, you can go to our support site,
[00:29:17.689]
which is support.gale.com. This
[00:29:19.818]
webinar will be posted there uh either
[00:29:22.068]
later today or early tomorrow
[00:29:25.118]
and I have included technical support here as well. So
[00:29:27.130]
if you ever have any tech questions, feel
[00:29:29.289]
free to send them an email at
[00:29:31.380]
[email protected]
Thank you again everyone for joining.
[00:00:07.099]
We have another gale one on one session today
[00:00:09.239]
and this one is focused on Gale Presents: Udemy.
[00:00:11.419]
My name is Amber Winters and I'm
[00:00:13.550]
a senior training consultant here with Gale.
[00:00:15.579]
I'm going to be working with you today.
[00:00:17.780]
So a brief agenda here for you. Also, first,
[00:00:19.870]
we'll just have a nice little overview of the resources,
[00:00:22.769]
but this is going to be handy, especially if
[00:00:25.129]
you're new to the resource, just kind of what you can expect
[00:00:27.798]
what the goals of the resource are. I
[00:00:29.829]
have a few special features. I've pulled out that I want
[00:00:31.949]
to mention to you as well. Then
[00:00:34.090]
after that, we'll walk through the platform. That's where we're going
[00:00:36.130]
to spend the majority of our time today. Just kind of
[00:00:38.139]
going through the different workflows that
[00:00:40.189]
are available for your patrons as well as some of
[00:00:42.209]
the different content.
[00:00:44.348]
And then at the very end of the session, we should have a little
[00:00:46.539]
bit of wrap up time and I have some contact information
[00:00:48.789]
for you. And if there are any questions
[00:00:51.209]
I can't answer as we move along through the session today,
[00:00:53.469]
we'll hit those at the end as well. But
[00:00:55.700]
again, the Q and A box is already open.
[00:00:57.719]
So feel free to put your questions in there as
[00:01:00.060]
we move forward, we should have plenty of time to answer
[00:01:02.098]
questions as we move along today.
[00:01:05.980]
So Gale Presents: Udemy provides
[00:01:08.189]
on-demand courses for in demand skills.
[00:01:10.448]
So this resource provides over 26,000
[00:01:13.528]
full on demand online courses
[00:01:15.948]
that are going to help your patrons from beginner
[00:01:18.370]
all the way to advanced kind of enhance
[00:01:20.579]
their skills, either professionally or
[00:01:22.668]
personally.
[00:01:24.808]
And a few of the key subject areas we've highlighted
[00:01:27.239]
include technology. So things like A
[00:01:29.329]
I and cybersecurity, but also things
[00:01:31.459]
like graphic design and other maybe softer
[00:01:33.668]
skills. We have quite a few
[00:01:35.888]
business resources focused
[00:01:37.969]
on leadership management. We
[00:01:40.058]
also have a nice collection of entrepreneurship
[00:01:42.269]
resources. So if you do have a lot of entrepreneurs
[00:01:44.579]
coming into your library,
[00:01:46.120]
you know, trying to start their own business and
[00:01:48.180]
maybe just not quite sure where to start. We have
[00:01:50.629]
a full collection of courses
[00:01:52.808]
to help them out with that. I'll show you how you can find
[00:01:54.859]
those a little bit later on.
[00:01:56.379]
We also have information related to marketing
[00:01:58.659]
and again, personal development. We have a nice personal
[00:02:00.879]
development section here as well. So if
[00:02:02.948]
your patrons are looking to work on their
[00:02:05.000]
time management or their organization,
[00:02:07.269]
or maybe they want to do yoga or maybe they want
[00:02:09.429]
to learn a new language they'll be able to
[00:02:11.449]
do that within gail presents you to me here as
[00:02:13.469]
well.
[00:02:15.469]
And another great feature that I really enjoy
[00:02:17.699]
about Udemy is we have both a
[00:02:19.710]
nice search and a browse
[00:02:21.929]
capability. So, however your
[00:02:23.939]
patrons prefer to get their information, you know, if they
[00:02:26.008]
have something very specific in mind, they
[00:02:28.110]
want to learn about Microsoft Excel,
[00:02:30.139]
they can search for that if it's a little
[00:02:32.179]
bit up in the air. You know, they're really, they're interested
[00:02:34.469]
in graphic design, but
[00:02:36.139]
they don't really know anything about it. So they can't really
[00:02:38.219]
search anything just yet. They can
[00:02:40.360]
just point and click and look through the different graphic
[00:02:42.528]
design topics to kind of spark their interest
[00:02:44.838]
and maybe get them started in something new that they
[00:02:46.919]
never even knew about.
[00:02:50.169]
And a couple of key features I want to point out here first
[00:02:52.479]
is our badging system.
[00:02:54.558]
So our badges, excuse me
[00:02:56.679]
are kind of like guides that are helping your
[00:02:58.838]
patrons find courses related to different
[00:03:01.219]
certifications. So a lot of them are
[00:03:03.308]
going to be aws certifications. There are
[00:03:05.319]
some Google certifications in here
[00:03:07.849]
and these are just designed to make sure your patrons can
[00:03:09.899]
access the courses. They need to make
[00:03:11.960]
sure they can pass those certifications.
[00:03:15.308]
And when they click into a badge, they're going
[00:03:17.360]
to see this nice clean page here. It's
[00:03:19.580]
telling them what this certificate is,
[00:03:22.088]
is letting them learn about the badge and
[00:03:24.099]
they can also schedule their certification exam.
[00:03:26.368]
This option actually launches them to
[00:03:28.460]
the certifications web page. So if it's aws
[00:03:31.058]
it's gonna go to that web page again. If it's Google,
[00:03:33.179]
it'll go there
[00:03:34.520]
and then down underneath is where we've collected
[00:03:36.819]
all of the different courses that are going to be applicable
[00:03:39.258]
for this particular certification.
[00:03:41.909]
so your patrons will be able to go in
[00:03:44.338]
and take all of these courses before they get that certification
[00:03:47.008]
to make sure they're ready to go. And it's, I
[00:03:49.099]
personally think it's really nice that we've decided to
[00:03:51.149]
pull these out and collect them for your users.
[00:03:53.659]
So they're not kind of having to pick through and run
[00:03:55.819]
their searches and browse. It's just all here on this
[00:03:57.969]
one nice page ready to go for them.
[00:04:03.399]
Also, in this resource, we have a, an extensive
[00:04:05.899]
foreign language collection.
[00:04:08.210]
So these are fully developed courses,
[00:04:10.569]
they're not translated from English, they're
[00:04:12.599]
actually fully developed and
[00:04:14.610]
recorded in whatever language
[00:04:16.790]
your patron chooses. We actually have 15 available
[00:04:19.209]
languages including English. So 14
[00:04:22.358]
languages other than English,
[00:04:24.949]
and we do have a filter within
[00:04:27.220]
our resource. On the left hand side of the screen,
[00:04:29.350]
we're going to take a look at this in a second, that's
[00:04:31.509]
actually going to let your patrons kind of narrow down
[00:04:33.819]
to the language they need, so they can run their search
[00:04:35.949]
first or, you know, they can click and browse
[00:04:38.250]
down to whatever they're looking for. And then they
[00:04:40.319]
can choose whatever language they're interested in here.
[00:04:42.704]
It does default to just showing, I'm sorry,
[00:04:44.863]
it defaults to showing all of the languages.
[00:04:47.014]
But of course, they're most likely going to see English
[00:04:50.125]
the most on the page because generally that's
[00:04:52.153]
the most courses we have,
[00:04:54.444]
but they can hit that language drop down
[00:04:56.665]
and then choose whichever language they needed you. So
[00:04:58.694]
they can actually choose more than one
[00:05:01.379]
right here on the left hand side. So if maybe
[00:05:03.608]
they want to look at both the English and the Spanish
[00:05:05.959]
language courses, they can
[00:05:08.088]
do that and be taken directly to those.
[00:05:13.879]
Now, that's enough of me talking. Let's actually dive
[00:05:16.149]
into the resource. So we can take a look at how this all
[00:05:18.350]
functions, how it works together. While
[00:05:20.660]
I switch over here. Are there any questions just about
[00:05:22.829]
that really quick overview?
[00:05:32.250]
OK. I don't see any of her quiet
[00:05:34.290]
today. No problem. Let's go ahead and keep going.
[00:05:36.420]
So I already signed in just for the
[00:05:38.480]
sake of time. Just so you know, when your patrons
[00:05:40.838]
sign in, they can choose to either make an account
[00:05:43.170]
within Gale Presents: Udemy
[00:05:45.399]
or they can choose to sign in using their Microsoft
[00:05:47.988]
or their Goog Accounts.
[00:05:49.730]
I always recommend having them utilize
[00:05:51.738]
either the Microsoft or the Google integration
[00:05:54.309]
because then they don't need to worry about having a
[00:05:56.319]
separate password for gil persons, Udemy.
[00:05:58.670]
They'll just click sign in with Microsoft
[00:06:00.980]
Microsoft will just sign them and
[00:06:03.108]
they'll be recognized on the computer.
[00:06:05.329]
So again, it's up to them, but I definitely
[00:06:07.428]
recommend using either the Google or Microsoft
[00:06:10.000]
sign in.
[00:06:11.528]
But once they do sign in that we take
[00:06:13.588]
here, this is the home page of Gail presents you to me
[00:06:15.939]
and mine is a little bit built out because as
[00:06:18.000]
you can imagine, I've been in this resource a lot,
[00:06:20.329]
but you'll see here right on this home page
[00:06:22.319]
at the very top. Once I start taking courses
[00:06:24.889]
and start getting engaged with the resource, it's
[00:06:27.048]
going to give me some stats here. So
[00:06:29.250]
we'll see how often I'm in the resource.
[00:06:31.559]
How often I actually go through and take
[00:06:33.629]
courses as opposed to just clicking through the resource.
[00:06:36.480]
I get just these little stats to kind of
[00:06:38.588]
get me started and get me motivated. You know, if
[00:06:40.689]
I see here
[00:06:42.160]
I visited three times, but I actually haven't
[00:06:44.579]
taken any courses recently. That
[00:06:46.889]
might kind of get me kick started and get me back into
[00:06:49.019]
the courses as opposed to just kind of clicking
[00:06:51.079]
through here.
[00:06:54.949]
We have a question. What's the benefit of signing in with Google
[00:06:57.189]
or Microsoft account besides convenience?
[00:06:59.790]
Sarah, the convenience is really the main
[00:07:01.850]
thing. That's why we've included it in here. Um
[00:07:04.129]
I can check to see, I'm assuming the
[00:07:06.338]
security on that is going to be about the same,
[00:07:08.389]
whether you make an account within G person's uni
[00:07:10.608]
verse Google or Microsoft. But let
[00:07:12.910]
me go with my project manager to see what else she has to say.
[00:07:15.069]
But I would say convenience is definitely going to be kind
[00:07:17.250]
of the top factor in using Google or Microsoft.
[00:07:19.588]
But I'll send you an email after the session
[00:07:21.619]
when I hear back from her.
[00:07:26.559]
Ok. So right here in this home page
[00:07:28.588]
now, if I start to scroll down,
[00:07:30.379]
you'll see again since I've already been in this resource
[00:07:32.709]
and started doing courses. I have this nice
[00:07:34.879]
pick up where you left off option here. So
[00:07:37.189]
you see, I've taken a couple courses
[00:07:39.649]
and I can click back into any of these whenever I want
[00:07:42.119]
and your patrons can start as many
[00:07:44.309]
courses as they want. So they don't have to do, you know, one
[00:07:46.619]
at a time and finish the one and start the second one.
[00:07:48.649]
So if how they work
[00:07:50.879]
is by having four or five different courses going
[00:07:53.079]
at once and kind of, you know, toggling between
[00:07:55.189]
them, that's completely fine. They can
[00:07:57.399]
click into any of them. They want, it is unlimited
[00:07:59.869]
use, it's free. So they don't need to worry about,
[00:08:02.149]
you know, hitting a maximum or something like
[00:08:04.160]
that, scrolling
[00:08:06.420]
down from this pick up where you left off. We
[00:08:08.439]
also have a what to learn next section.
[00:08:11.178]
So this is going to be based on the courses
[00:08:13.189]
that your patrons view. So if they
[00:08:15.259]
browse through and start clicking into courses to take
[00:08:17.480]
a look at the descriptions and things like that.
[00:08:19.709]
That's going to inform this home page and we're going to
[00:08:21.759]
start making recommendations for them
[00:08:25.000]
scrolling down further. You'll see this one is based
[00:08:27.189]
on, I ran a search for Microsoft the
[00:08:29.250]
other day. So now it's giving me information related
[00:08:31.588]
to that search
[00:08:34.619]
and look. So we have a question here who creates the course content?
[00:08:37.000]
What are their qualifications?
[00:08:38.590]
So I'll actually show you Virginia where you
[00:08:40.649]
can find that. But the courses are created by subject
[00:08:43.070]
matter experts. A lot of them are professors in their
[00:08:45.259]
field. Some of them are professionals in their
[00:08:47.359]
field, kind of depending on what the subject is.
[00:08:49.509]
But I'll actually show you once we click
[00:08:51.629]
into a course where you can find that person's information
[00:08:54.519]
and kind of learn a little bit more about them, but they are all
[00:08:56.619]
created by industry leaders.
[00:08:58.629]
A lot of times professors, a lot of times just
[00:09:00.649]
business professionals and things like that.
[00:09:06.788]
Now scrolling down a little bit more. Again, our top picks
[00:09:08.820]
listed here,
[00:09:10.119]
I'm gonna scroll a little bit further down here
[00:09:14.440]
because we also list here the newest
[00:09:16.788]
resources listed. So
[00:09:18.869]
as we add new
[00:09:20.759]
courses here, we'll also list them
[00:09:22.908]
for your patrons to kind of explore this
[00:09:25.019]
one. Actually, I haven't seen yet, which is kind of interesting
[00:09:27.369]
tap dance master class. So again,
[00:09:29.570]
that personal development. If you have patrons
[00:09:31.639]
coming in, who want to start a new hobby. This
[00:09:33.849]
is a nice place to send them. You'll see, we have tap dancing
[00:09:36.139]
but we also have like photography and drawing
[00:09:38.450]
and things like that
[00:09:41.889]
scrolling down at the very bottom. I like to point this
[00:09:43.989]
out as well. Are these nice little bite
[00:09:46.099]
size learning? So you'll see, it gives
[00:09:48.200]
how long these videos are? Some of them
[00:09:50.229]
are, you know, 10 minutes, some are five,
[00:09:52.288]
some are even four. These are really
[00:09:54.359]
cool. If your patron just wants to get a little bit
[00:09:56.399]
of knowledge, you know, they don't have time right now to sit
[00:09:58.538]
in front of their course and you know, work through a couple
[00:10:00.599]
hours. They just want to know a little bit
[00:10:02.719]
about
[00:10:03.690]
encryption. OK? Click into this five
[00:10:05.798]
minute video and you'll get a nice brief, little bit of
[00:10:07.879]
information
[00:10:08.869]
and then when they're ready, they can come back and take a longer
[00:10:11.139]
course. So this is just giving them
[00:10:13.219]
almost like a little taste of what they can expect
[00:10:15.469]
within this resource here.
[00:10:18.859]
I'm going to scroll back up to the home page here
[00:10:21.369]
or to the top of the home page because
[00:10:23.820]
if we have a few things here that are going
[00:10:25.908]
to kind of help enhance
[00:10:27.969]
how we walk through this platform. First,
[00:10:30.279]
I do want to point out on the top right corner here.
[00:10:32.969]
This is where the information about your account
[00:10:35.200]
is housed. Um I'm not going to go
[00:10:37.308]
through everything today. You can certainly take a look at the different
[00:10:39.500]
settings available. But one thing I do want to point out
[00:10:41.629]
is this is where you can change
[00:10:43.389]
the language of the platform.
[00:10:45.849]
It does default to English, but
[00:10:47.989]
I can choose to change this out here. If I want Spanish,
[00:10:50.379]
let's say
[00:10:52.668]
now when I navigate through, you'll see all of my buttons
[00:10:54.859]
here are in Spanish, my search is in Spanish
[00:10:57.609]
and then all of these little subjects
[00:10:59.668]
subject lines on the home page are also
[00:11:01.989]
in Spanish.
[00:11:03.940]
But we're going to oops,
[00:11:06.639]
we're going to keep this on English
[00:11:11.538]
cos thats a little bit easier for me to navigate
[00:11:13.570]
through. Hm.
[00:11:15.090]
So if they need to change anything like that,
[00:11:17.168]
they can find that up here under their initials.
[00:11:21.408]
Now, the first way they can navigate through this resource
[00:11:23.649]
is to use this little browse option down here,
[00:11:26.009]
right on the toolbar.
[00:11:27.639]
You'll see we break it up into some of the most
[00:11:30.529]
utilized sections here. So you'll
[00:11:32.639]
find things like cloud computing, language,
[00:11:35.288]
learning, marketing productivity,
[00:11:37.969]
and these are going to be really broad. So when I click into
[00:11:40.080]
one of these, um let's go with cybersecurity
[00:11:42.849]
when I click into one of these, now you'll
[00:11:44.979]
see, it gives me a second step here. So if I wanna
[00:11:47.129]
get even closer maybe defensive
[00:11:49.479]
security or security awareness, I can do
[00:11:51.639]
that scrolling
[00:11:54.080]
down here it's going to show me featured courses.
[00:11:56.308]
So these are courses that are, generally
[00:11:58.639]
going to be updated most recently.
[00:12:00.950]
You'll see this one was updated. June 2024.
[00:12:03.330]
Anyone watching the recording right now, it's July
[00:12:05.668]
2024. So this was rec record, this was
[00:12:07.719]
updated just last month
[00:12:11.359]
and then scrolling down from there. We've got some getting
[00:12:13.469]
started courses. So these generally are
[00:12:15.500]
going to be
[00:12:16.908]
kind of your simpler courses to kind of get
[00:12:19.149]
going here.
[00:12:20.129]
And then at the very bottom of this page, this is
[00:12:22.139]
where you're just going to find a list of all of the courses
[00:12:24.469]
that have been tagged to the cybersecurity
[00:12:27.359]
topic or the cybersecurity section.
[00:12:30.469]
What's great is I can hover over any of these. Let me
[00:12:32.489]
scroll up a little bit
[00:12:33.658]
and you'll see this nice little what you'll learn
[00:12:35.678]
pop up. So this is really nice
[00:12:37.798]
if they're kind of scrolling through quickly and just want
[00:12:39.820]
to see quick bits of information. You know, they
[00:12:41.918]
don't want to click into all of these entries
[00:12:44.460]
to read what they're about. They can get some, you'll see this
[00:12:46.570]
one's got three little checkmarks, telling them what they're going
[00:12:48.719]
to learn. And they can kind of
[00:12:50.739]
see if this is something they want to actually explore
[00:12:52.899]
further.
[00:12:54.769]
And on this left hand side here, you'll see we have
[00:12:56.989]
all of our filters listed here. I
[00:12:59.070]
will mention this defaults to sorting by popularity.
[00:13:01.950]
So it's going to be the, the courses
[00:13:04.168]
that are the most used,
[00:13:05.609]
but they can also sort by highest, right,
[00:13:07.710]
highest rated or they can sort by the newest,
[00:13:10.190]
so newest to oldest
[00:13:13.320]
underneath that with our filters here, you'll see, they can
[00:13:15.469]
default by choosing a rating.
[00:13:18.190]
They can also choose video duration.
[00:13:20.590]
And a lot of these courses are going to be pretty long.
[00:13:22.840]
A lot of them have, you know,
[00:13:24.899]
different units involved as well as a bunch of different
[00:13:27.469]
videos. So
[00:13:29.538]
you see some of these are like 17 plus hours.
[00:13:32.129]
It's not going to be one video that's 17
[00:13:34.190]
hours. It's going to be maybe, you know,
[00:13:36.469]
10 videos that are going to span
[00:13:38.489]
17 hours. So this is going to
[00:13:40.548]
be the duration of the full course
[00:13:44.119]
if they need to narrow down by topic. Again. Remember
[00:13:46.229]
we just clicked into cybersecurity. So we're going
[00:13:48.269]
to see, you know,
[00:13:49.288]
a huge amount of content. They can narrow it down even
[00:13:51.440]
a little bit further. If they're interested in
[00:13:53.529]
ethical hacking, they can just click this topic
[00:13:57.029]
and now we've just narrowed it down to that and they can
[00:13:59.158]
easily unclick it as well and get back to that main
[00:14:01.529]
browse.
[00:14:03.019]
We also have levels here. So we have beginner, intermediate
[00:14:05.609]
and experts. Each of them are,
[00:14:07.729]
each of our courses are leveled this way
[00:14:10.629]
and of course they not may not be 100%
[00:14:13.038]
sure if they're vegan or, or if they're intermediate,
[00:14:15.369]
what they could do is check both
[00:14:18.830]
and then if they find something interesting hover
[00:14:20.979]
over and kind of learn
[00:14:23.158]
to see if that is something they'd be able
[00:14:25.178]
to take a look at.
[00:14:27.710]
it looks like I have questions about prepping for
[00:14:29.840]
the GED. I don't believe we have
[00:14:31.859]
GED prep courses in here. currently
[00:14:34.519]
it's more focused,
[00:14:35.960]
um, on kind of professional
[00:14:38.080]
growth and personal growth as opposed to educational
[00:14:40.609]
growth. I don't believe as of right now, we have GED
[00:14:42.820]
courses
[00:14:50.678]
now, underneath this level filter, we also
[00:14:52.798]
have our language options here.
[00:14:55.330]
So you see we have all of them listed and you may notice,
[00:14:57.678]
have noticed in a couple of my other filters, we
[00:14:59.879]
actually show how many are listed
[00:15:02.019]
here as well. So if they want French,
[00:15:04.548]
they have the option between 22 different courses
[00:15:06.719]
in French here.
[00:15:10.029]
Our next filter is the features option. So
[00:15:12.690]
if we want to make sure there are subtitles, we can
[00:15:14.729]
check that a lot of our courses have quizzes
[00:15:17.178]
to kind of make sure they're actually learning what they need
[00:15:19.379]
to learn.
[00:15:20.428]
If it's a coding course, they'll have coding
[00:15:22.519]
exercises and a lot of them
[00:15:24.658]
have practice tests here as well.
[00:15:26.849]
So practice tests are going to be longer
[00:15:29.219]
than quizzes.
[00:15:30.418]
You can think of quizzes like a quick check to make sure
[00:15:32.509]
everything's going good. A practice test is going
[00:15:34.658]
to be longer. You kind of think of that as
[00:15:36.700]
[00:15:39.609]
the end of a course, wrap up, you take that full
[00:15:42.259]
test to make sure, you know what's going on.
[00:15:45.178]
And Virginia just has a question about
[00:15:47.288]
how our focus is kind of more on professional
[00:15:49.658]
growth as opposed to educational growth. So
[00:15:51.820]
Virginia, what I mean by that is you're not going to find a lot of
[00:15:53.849]
courses for
[00:15:55.298]
um standardized tests
[00:15:58.080]
or, you know, things like medical
[00:16:00.349]
assisting, like vocational prep and things like that.
[00:16:02.750]
We're more focused on
[00:16:05.918]
building skills for business and for personal
[00:16:08.330]
growth. So leadership skills,
[00:16:10.629]
you know, maybe building skills related to
[00:16:12.678]
coding or building skills related to
[00:16:15.259]
graphic design and how to build
[00:16:17.349]
marketing strategies and things like that. So as
[00:16:19.428]
opposed to kind of those standardized
[00:16:21.619]
testing, things like that, you're not
[00:16:23.710]
going to find much of that in here. You're going to find more
[00:16:26.200]
teaching the skills necessary
[00:16:28.349]
for a career or for a new hobby,
[00:16:30.548]
things like that.
[00:16:37.408]
Now, let's go ahead and scroll back up
[00:16:39.460]
here
[00:16:41.080]
because I do want to show you another way we can browse
[00:16:43.119]
for content. So again, we took a look,
[00:16:45.399]
let me jump back to our home page first
[00:16:47.629]
at this toolbar which is giving us kind of those
[00:16:49.690]
big buckets of content where we'll most likely
[00:16:51.729]
have to browse and filter through.
[00:16:53.700]
I can also use this little explorer drop
[00:16:55.798]
down, which is found right next to the search bar
[00:16:58.178]
and this is kind of giving me a step by step.
[00:17:00.500]
It's going to have the same starting
[00:17:02.580]
categories as you see in this toolbar.
[00:17:05.199]
But now I can kind of scroll over here,
[00:17:08.400]
take a look if I wanna hover over personal
[00:17:10.549]
development. Now you'll see this is broken
[00:17:12.568]
down for me here. As I mentioned, we have
[00:17:14.578]
a lot of entrepreneurship topics. So
[00:17:16.588]
if you do have small business owners
[00:17:18.598]
or those wanting to start a small business coming in,
[00:17:20.969]
this may be a good place for them to stop.
[00:17:23.390]
I can click directly into entrepreneurship or
[00:17:25.459]
you'll see, I can even take it one step further.
[00:17:27.739]
And maybe I'm interested in how Shopify works.
[00:17:30.059]
I can click right into Shopify.
[00:17:34.439]
You'll see at the top here, we do still include
[00:17:36.509]
a featured course
[00:17:39.410]
underneath. This is kind of an as you
[00:17:41.489]
move forward. So students who are learning
[00:17:43.739]
about Shopify may also be interested
[00:17:46.118]
in Facebook, Facebook, marketing or ads
[00:17:48.338]
and they can click in here.
[00:17:49.868]
And then again, just like that last option, you'll see
[00:17:51.949]
at the very bottom. This is a list of all of the
[00:17:53.979]
courses we have. So you'll see this is a lot
[00:17:56.199]
shorter list because we really honed
[00:17:58.289]
down before we actually got to the list. You know, we
[00:18:00.559]
took two separate steps
[00:18:02.699]
to get to our list before we started navigating
[00:18:05.000]
through it. So you'll see, we have three options here.
[00:18:07.630]
The two are English and one is another
[00:18:09.689]
language I'm not quite sure about,
[00:18:12.150]
but you'll find that here.
[00:18:16.318]
Now, also under that explore button, that's
[00:18:18.400]
where you're going to find those badges.
[00:18:21.130]
That certification prep I mentioned earlier. You'll
[00:18:23.209]
see when I hover over. It's the first option
[00:18:25.568]
listed here. Certification prep.
[00:18:30.660]
And this is really going to be the closest thing we have
[00:18:32.959]
to like a standardized test prep.
[00:18:35.259]
These are going to be certification, actual
[00:18:37.328]
Real World certifications that your patrons
[00:18:39.650]
may be getting ready to take
[00:18:41.588]
and this is going to help them prepare for those. So
[00:18:43.789]
a lot of them are aws because they actually
[00:18:45.969]
have a lot of published certifications here.
[00:18:48.630]
You'll see some, we have related
[00:18:50.920]
to Google
[00:18:52.818]
on this left hand side here. If
[00:18:54.930]
you or your patrons wanna see what different issuers
[00:18:57.180]
are available, we can drop down this show more.
[00:18:59.858]
You'll see there's quite a few here
[00:19:02.430]
so we can kind of click into those as
[00:19:04.578]
needed.
[00:19:06.430]
But let's close that out here.
[00:19:09.640]
Now, when I click into one of these, lets just click
[00:19:11.670]
into this one here.
[00:19:13.680]
It's pulling me forward a little bit of information
[00:19:15.739]
about what the certificate is
[00:19:17.809]
scrolling down. This is where I can view badge
[00:19:20.019]
details, which is actually going to launch me over
[00:19:22.078]
into the AWS website
[00:19:24.430]
specific for the certification.
[00:19:26.630]
You'll see this little eye icon is letting me know that
[00:19:28.868]
when I click on this link, I'm going somewhere else,
[00:19:32.250]
I can also set a certification due
[00:19:34.269]
date. And what this is going to tell me is,
[00:19:36.390]
you know, if I need to prep for my certification
[00:19:38.588]
that I'm going to be taking
[00:19:40.189]
two months from now, I can put that date in here
[00:19:42.799]
and then Udemy is going to remind me, hey, you
[00:19:44.920]
know, this is coming up two months. You should be taking this,
[00:19:47.338]
you know, this many courses. You should be watching this many
[00:19:49.568]
minutes of your video a day. So
[00:19:51.920]
it's kind of like a nice little motivator to remind
[00:19:54.088]
people that,
[00:19:55.199]
you know, they shouldn't wait until a week before their,
[00:19:57.799]
their
[00:19:59.019]
certification and kind of cram,
[00:20:01.098]
this is going to help them kind of stretch out their learning.
[00:20:03.449]
So underneath all of that good
[00:20:05.489]
stuff
[00:20:07.118]
you'll see here, this is a list
[00:20:09.130]
of the courses that we think are going to be helpful.
[00:20:11.318]
So a list of the courses that are specifically
[00:20:13.568]
linked to this certification. Again,
[00:20:16.009]
we have our same filters here that we want to filter
[00:20:18.118]
out, but we're already down to five results
[00:20:20.519]
because again, we have filtered before we took a look
[00:20:22.739]
at anything.
[00:20:26.189]
And now before I click into a course, I do want to show
[00:20:28.259]
you how the search works. It's a nice simple
[00:20:30.459]
search. Nothing tricky here. But
[00:20:32.489]
if they have something specific in mind, they may
[00:20:34.598]
want to run a search. I'm gonna search for Microsoft
[00:20:37.838]
because this is something we see a lot people wanting
[00:20:40.068]
to learn about. You know,
[00:20:41.588]
the Microsoft Suite, things like that, maybe more specifically,
[00:20:44.709]
they want to learn a bit about Microsoft Excel.
[00:20:47.939]
And you'll notice when I actually hover over this first
[00:20:50.029]
entry, it's telling me instead of giving me
[00:20:52.068]
those quick facts about what I'm going to learn.
[00:20:54.318]
It's telling me I'm actually already enrolled in this course.
[00:20:56.539]
I enrolled in it back in 2022. So
[00:20:58.699]
if I did click into this course I'd actually still
[00:21:00.709]
be enrolled and I'd be able to just
[00:21:02.759]
start off from where whenever I left off,
[00:21:04.799]
wherever I left off.
[00:21:07.900]
If I wanna scroll down here,
[00:21:10.259]
maybe I'm interested in this
[00:21:12.439]
365 administration
[00:21:15.269]
when I click into this. Now, this is going to give me
[00:21:17.328]
a few a full view of what this course
[00:21:19.368]
looks like before I enroll. So
[00:21:21.410]
you see I can scroll down, this is what I'm going to learn
[00:21:24.269]
some requirements. So if this is
[00:21:26.410]
a more advanced course, it's going to let me know
[00:21:28.549]
that if it requires a specific
[00:21:30.650]
type of software, it's going to let me know that.
[00:21:33.009]
So that's important for things like Adobe
[00:21:35.699]
Suite training, you know, if someone wants to learn how to use
[00:21:37.959]
Photoshop, most likely for this course,
[00:21:40.170]
they're going to want to have Photoshop so they can practice.
[00:21:42.868]
So this is going to let them know that
[00:21:46.509]
there we go dropping that down a little bit.
[00:21:48.689]
This will give another full description. Who
[00:21:50.969]
is this class for?
[00:21:53.170]
If students took this class, what else they
[00:21:55.180]
took
[00:21:56.858]
the course content? So this is almost like a syllabus.
[00:21:59.229]
You'll see, we have different modules
[00:22:02.049]
and you'll see all of the different videos. Looks like most
[00:22:04.118]
of these are pretty short, some are six minutes,
[00:22:06.519]
but they're nice and chopped up for
[00:22:08.559]
your students. So they don't get overwhelmed.
[00:22:11.289]
And then underneath that, we had a question earlier
[00:22:13.410]
about who makes these
[00:22:15.630]
courses.
[00:22:17.039]
You'll have instructor information here
[00:22:19.759]
on the course page. So it looks
[00:22:21.789]
like this is actually a full
[00:22:24.489]
program that builds these courses. Sometimes it's
[00:22:26.640]
an individual who's built this course, like an individual
[00:22:28.920]
professor. But you'll see, you can click in here
[00:22:31.170]
and learn more about who this instructor
[00:22:33.259]
is. What they do
[00:22:35.289]
underneath that. You'll see, we also provide course
[00:22:37.559]
ratings. So we'll be able to see what people think about the
[00:22:39.578]
course because of course, you know, we
[00:22:41.588]
want to know what other people think if they've clicked through this.
[00:22:43.719]
Was it helpful for the helpful for them? Was it maybe
[00:22:45.959]
a little bit confusing for beginners?
[00:22:48.229]
maybe, you know, was it labeled advanced?
[00:22:50.289]
But maybe it's a little bit easier than what they anticipated.
[00:22:52.949]
You're going to see real course rankings
[00:22:55.479]
right here at the very bottom of this page.
[00:22:59.000]
And let me scroll back up here.
[00:23:01.309]
Now, if I took a look at this and I'm
[00:23:03.459]
gonna say, yes, this is exactly what I want
[00:23:05.509]
to take a look at, this is what I need to learn. I'll
[00:23:07.900]
just hit my purple and roll now button
[00:23:13.289]
and I'm good to go. It's going to start this
[00:23:15.410]
off. I'm gonna pause this video.
[00:23:17.680]
No, it didn't start. So it just gets
[00:23:19.838]
me started off right here. This main
[00:23:21.880]
screen, this is going to be the videos they're going to watch.
[00:23:24.568]
The navigation here is on this right hand
[00:23:26.578]
side so they can click through once
[00:23:28.650]
they finish a section. So they watch the full
[00:23:30.769]
video, it's going to check it off for them. They
[00:23:32.868]
can go back and watch it again if they want to. Of course,
[00:23:35.118]
if they are maybe a little bit confused or just need to refresh.
[00:23:37.529]
but it's going to show them how far they get.
[00:23:40.680]
Then down underneath here, we have
[00:23:42.789]
kind of the same information we saw on that enrollment
[00:23:45.029]
page with the what to learn in the description.
[00:23:47.259]
So if it's been a second before your users
[00:23:49.449]
were in this resource, they may need to just refresh
[00:23:52.019]
what they're actually learning about.
[00:23:53.578]
They'll find all of that down below.
[00:23:56.108]
We also have here A Q and A. So this is going to show
[00:23:58.289]
any questions that have popped up recently.
[00:24:01.400]
If there are announcements
[00:24:03.309]
again, we have our reviews listed here. If we want to take
[00:24:05.380]
a look at those as well. I found
[00:24:07.489]
down here under this video
[00:24:09.828]
listed here
[00:24:12.400]
at the top, you'll see it's actually going to show me my
[00:24:14.430]
progress here as well. So right now
[00:24:16.469]
I've taken zero of 56 courses.
[00:24:20.009]
I can share this if I like
[00:24:22.219]
or I can favorite this course or archive
[00:24:24.259]
this course. So archiving
[00:24:26.338]
this course, it's going to kind
[00:24:28.390]
of hide it from my view. So it's not going to be something
[00:24:30.578]
where I see when I click into Gale presents
[00:24:32.630]
view to me every time it's telling me, hey, don't forget to start
[00:24:34.640]
this course again,
[00:24:35.779]
so I can archive it. So if I want
[00:24:37.890]
to go back and look at it later, I can, but it's
[00:24:39.930]
not like right front and center,
[00:24:42.400]
I can also un enroll in this course. So if I
[00:24:44.420]
know I'm not coming back to this course, I can
[00:24:46.650]
unenroll and it's not going to appear anywhere.
[00:24:49.880]
Now, all of the courses that I enroll
[00:24:51.930]
in, I'm actually gonna jump back to my main
[00:24:54.068]
page here.
[00:24:55.380]
All of the courses that I enroll in are going
[00:24:57.390]
to be found under this mylearning section, which
[00:24:59.459]
is found right up top here right next to the search
[00:25:01.469]
bar.
[00:25:02.328]
You'll see. I've, I have a couple that I haven't
[00:25:04.348]
started yet
[00:25:05.549]
and I have a couple that I did already start. If
[00:25:07.650]
I go to the go to my learning option here,
[00:25:12.529]
this is where I'm going to see everything
[00:25:14.689]
that I'm currently enrolled
[00:25:16.838]
in. You'll see, it's also showing me how much I've completed.
[00:25:19.078]
So a lot of this, I haven't started
[00:25:21.368]
one I have fully completed.
[00:25:23.838]
If I rated it, it's going to show that here
[00:25:25.880]
as well.
[00:25:27.630]
But anytime you enroll for a course is going to appear
[00:25:29.890]
here under this all courses.
[00:25:32.199]
Now, remember, we do have the option to
[00:25:34.630]
archive these. So if I don't really
[00:25:36.670]
want this in the act of my courses section
[00:25:38.769]
right now, like let's say this Aws
[00:25:41.009]
one, I'm, I'm not going to work on right now.
[00:25:43.380]
I can hit this little three
[00:25:45.439]
dot icon
[00:25:46.739]
and I can archive this course.
[00:25:49.439]
Now. It's not under my main all courses
[00:25:51.539]
section. But if I ever want to take a look
[00:25:53.630]
back and maybe find it again. You know, I have more
[00:25:55.750]
time now and I want to explore it.
[00:25:58.229]
You'll see right up top here in this black
[00:26:00.430]
toolbar. I have archived
[00:26:04.410]
and this is going to show me any course that
[00:26:06.598]
I was previously enrolled in
[00:26:08.660]
but didn't touch. So
[00:26:10.838]
I am still enrolled in these. If I clicked into
[00:26:12.880]
it, it would just send me directly to the course page where
[00:26:15.000]
I could start watching my videos,
[00:26:17.390]
but it is kept separate. So it's not like
[00:26:19.420]
forefront when your patrons kind of click
[00:26:21.439]
in if they
[00:26:23.489]
are working on certification preparation,
[00:26:25.799]
that's actually pulled out separately here as well.
[00:26:28.180]
So the all courses is going to be
[00:26:30.328]
just courses you selected. Certification
[00:26:33.068]
prep is going to be the specific certification
[00:26:35.630]
that you're working in. You can click that
[00:26:37.979]
and go back to that main certification page
[00:26:41.250]
and you'll see what courses you currently have in progress.
[00:26:43.640]
I just have this one here.
[00:26:54.219]
Ok. Now, that's what we have today for
[00:26:56.250]
Gil presents you to me it's a nice clean resource.
[00:26:59.180]
really searching and browsing is going
[00:27:01.318]
to find your patrons the content they need.
[00:27:03.588]
We try not to hide anything. The filters on
[00:27:05.618]
the left hand side, I always recommend you point those out
[00:27:07.789]
to your patrons. It's much easier than them
[00:27:09.910]
having to kind of weed through, you know,
[00:27:12.140]
26,000 courses.
[00:27:14.250]
So definitely utilize those
[00:27:16.410]
filters on the left hand side of the screen. Those are
[00:27:18.509]
going to be really vital to make sure your patrons
[00:27:20.848]
find the information that they need.
[00:27:22.880]
Again, this is unlimited so they can take as
[00:27:24.910]
many courses as they want.
[00:27:26.750]
Um
[00:27:27.689]
It is free. They don't need to worry about paying
[00:27:30.229]
once you have your subscription, they can take the courses
[00:27:32.519]
that they want whenever they want to.
[00:27:34.380]
They are
[00:27:36.170]
of course completely virtual and they are asynchronous.
[00:27:38.529]
So they are not going to have to, you know, meet with
[00:27:41.039]
an instructor, you know, weekly.
[00:27:43.130]
These are all just recorded and ready to
[00:27:45.209]
go for them. They don't need to worry about any sort of
[00:27:47.390]
formal classroom or anything
[00:27:49.459]
like that. No,
[00:27:52.949]
I haven't seen any questions any more questions,
[00:27:55.328]
but please feel free to type in any questions
[00:27:57.338]
that you've thought of.
[00:27:58.939]
I do want to jump back here and I will
[00:28:00.949]
say I know I have one question that I need to
[00:28:03.068]
get with my product manager about related
[00:28:05.750]
to the
[00:28:06.660]
signing in with Google and Microsoft. So I will
[00:28:08.890]
get on to that
[00:28:10.689]
and email you with an answer.
[00:28:13.189]
But for right now, I do want to give you just
[00:28:15.420]
a little bit of information if you do have questions, kind
[00:28:17.598]
of moving forward
[00:28:19.848]
me about the session or about
[00:28:21.959]
anything related to the webinar, feel free to reach
[00:28:24.219]
out to my email. It's just
[00:28:26.759]
[email protected]
[00:28:27.789]
If you're interested in learning a little bit more
[00:28:29.900]
about how you personally and your learning
[00:28:32.160]
community can use this resource, you
[00:28:34.380]
can reach out to your customer success manager. If
[00:28:36.479]
you don't know who that is, you can just send an email to
[00:28:38.650]
[email protected]
[00:28:41.328]
We'll forward you to correct the correct individual
[00:28:43.900]
who will be able to give you uh quite a bit
[00:28:46.039]
of information on best practices. You
[00:28:48.049]
know, if you have a specific segment of
[00:28:50.180]
patrons, you're trying to reach and trying to support,
[00:28:52.529]
they can help you with promoting the resource
[00:28:54.729]
and getting that information out to your patrons.
[00:28:57.759]
If right now, you don't have Gale Presents: Udemy,
[00:28:59.868]
but you're really interested in it. You can reach out
[00:29:01.880]
to your sales consultant. If you don't know who that is,
[00:29:03.989]
you can just go to support.gale.com/repfinder
[00:29:07.170]
and we'll direct you to the correct individual
[00:29:10.500]
if you need additional support materials,
[00:29:12.719]
promotional materials, training materials,
[00:29:15.618]
anything like that, you can go to our support site,
[00:29:17.689]
which is support.gale.com. This
[00:29:19.818]
webinar will be posted there uh either
[00:29:22.068]
later today or early tomorrow
[00:29:25.118]
and I have included technical support here as well. So
[00:29:27.130]
if you ever have any tech questions, feel
[00:29:29.289]
free to send them an email at
[00:29:31.380]
[email protected]