As you work to support your communities, your NOVELNY partner, Gale is here to support you with a brand-new, customized support site experience at https://support.gale.com/novelny! In this webinar, we explored support site offerings such as training and marketing materials, scavenger hunts, resources guides, and more! And, importantly, as you might be supporting your users remotely more, we shared how to get geo-authenticated URLs, also known as geolinks, for your NOVELNY resources (Gale and Britannica) so users don't have to enter their library card number or password to access the resources from home! **While viewing, keep in mind that if your library is a branch or member ofrna larger system, that you may be using their 'parent' account (location id) forrndatabase access. If you have any questions, reach out to your Gale CustomerrnSuccess Manager at [email protected].** Recorded 6-23-20
