Welcome in again everyone. Today. We're taking
a look at the enhancements that we've recently
made to Gale Business: Plan Builder. My
name is Amber Winters and I am a senior training
consultant here at Gale and I'm excited to
be with you today.
So our agenda first, I want to talk about the resource
and just briefly go over kind of the basics
of the enhancements that we've included in
this recent launch. Then we're going
to walk through the platform. We'll spend the majority of the
time in the walkthrough. So you can really
see how all of the new features kind of flow together
and how the platform looks a little bit different and
is a bit more streamlined for your users.
And at the end of the session, we will have some wrap
up time for any questions you all have. And I do
have some contact information for you as
well, but we should be able
to answer questions as we're moving through this session
today. So don't feel like you need to wait until the end.
If you have a question, feel free to ask
it and I can answer it as we move through today.
So for anyone not familiar with Gale
Business Plan Builder, just a very brief over
overview for you. So we can all get on the same page
here. So Plan Builder is going to be a
step by step business planning
tool. So this is going to be for
your entrepreneurs who are just planning
on starting a business. This might be for
current small business owners who
maybe need to get themselves organized, maybe
they need to pivot their business. This is
great for them as well to kind of take stock
of what they're doing, what they may want to do in the
And this is also great for business
students. If you have business students coming into
your library or if they have anyone on
the line from K 12 or academic schools,
this is great for those students oftentimes
throughout business curriculums throughout business
courses, they are required to make business
plans so they can do that right here on the platform,
download it and turn it in for whatever
they're doing. And this resource
is built to support both for
profit and nonprofit companies. So if
you have nonprofits
companies looking for support from
you, they will benefit from this resource as
in addition to just the standard business
planning features, we also have
some great detailed scenario planning.
So this really comes in handy for your patrons
who are just starting off who are, may
be thinking of maybe two different locations for their
business or two different business
models or maybe selling two different things,
they can create different scenarios
and fill out their business plans for each of them to kind
of see how things would pan out, especially
things like the financial projections,
the break even analysis and things like that.
And finally, we do include supplemental
supporting materials. So as your
patrons are getting into the resource, starting
to build their business plan, most likely
they may run into things they're not quite sure about,
especially in the financial section.
We've seen a lot of patrons kind of struggle
with that, especially if they're new to business.
So we've included a great learning library that's
going to help them out. They'll be able to, you
know, read about key terms, read about
key topics to really better understand
how they're going to fund their business, run their business.
Um work through
hr processes, things like that.
Any questions about Gil business plan builder
just in general before we kind of get
started on some of the enhancements.
I don't see any. So let's go and get going.
So first off, even with all of our enhancements,
we've kept our integration with our other business
resources. So if your library currently
has access to gale business entrepreneurship,
gale, business demographics now or
gale legal forms, they will automatically
be integrated into gil business
plan builders So your patrons using
the integrated resources button, right at the top
of the page will be able to navigate into
any of these three resources or two.
If you only have access to two or one, if you only
have access to the one, and we'll be able to
research in a new tab. So again, if they're
building out their business plan and they're just
really stuck on one specific idea,
maybe they're working through a SWAT analysis
and they're just really struggling,
they can click into those integrated resources.
It'll open in a new tab for them and they'll be able
to kind of get the information they need, come
back to plan builder and keep going, keep
um working on that
So let's talk a little bit about our recent enhancement.
So this is the new home page, we call it a dashboard,
but this is the new layout here. So
you notice on the left hand side, we've streamlined
our navigation. It's now just focused here
on the left and we've done this to
kind of help your users
pull to one specific area. We've gotten
a lot of feedback about our previous
platform with the multiple
access points. It was just a little bit cluttered.
So we've decided to streamline that. Now
all of the access is going to appear here on the left
hand side and you'll see that actually
opens up in the middle here for some
detailed information about the individual's
business. So as your patron enters in information,
they're now going to see that on the dashboard where they
In addition to that, we have a new pick up where
you left off section on this dashboard
or this home page that's going to take
patrons directly to wherever they were previously.
So if this is their second time on the resource,
we don't want them to have to kind of remember where
they clicked where they were in this list of
navigation. We want them to get back to where
they were easily. This was a feature that was
often requested. So we've added it.
So they're on the home page, the dashboard,
they'll be able to go right back to wherever they were previously
also added onto this home page is
a download and email tile
or a square or box or whatever you want to call
it over here on this right hand
side and we have always had download
and email features on the dashboard, but previously,
they were smaller buttons, sometimes
a little bit hidden. So we've pulled those on
the home page and now they're very clearly right
here. Your patients will be able to choose how
they want to download or email. They'll be able to choose
the different file types, the different sections
and they'll be able to simply download our email right
here off this page.
In addition to that we have included
a learning library. So those supplemental resources,
we've pulled them all together previously, they
were found within each individual
So entrepreneur profile will
have its own resources, business ideation,
things like that. We've decided to pull all
of those forward now into this great learning
library. So if your patrons click into
this button here and it is available on this
persistent URL. So they are sorry,
a persistent toolbar. So
they'll always be able to access that right there.
And you'll see it pulls forward this option to search
through some of the different resources we have available
or just to click directly into some of these different
resources. And we'll take a look at those
once we click into the platform today, but what's
great is not only do we have articles but you'll find
some video tutorials and things like that. So a
nice way to engage all of your users
and these resources will still appear underneath
the different sections, the
business plan sections. So they will still be
able to find them there. But we have again,
pulled them out separately just to make it as easy as
possible for your patrons to find what they need.
Now, I'd prefer just to go ahead and jump right into
the resource so we can take a look at how all of this
flows any questions while I'm doing
We've got a quiet group today. No problem.
So let's go ahead and get started here. So I already signed
into my account. So I already had one created
here. So this is my dashboard. This is what I'm
taking to directly when I sign in. So
first I want to point out before we even start
anything. Our guide me button,
which was on a previous
pre enhancement platform
has moved along to this new platform.
So if you have patrons coming in
using plan builder, who maybe you don't have time
to speak to directly to kind of direct them
on how the resource works. This guide
me button is a really great feature for them.
Just let them know it's on the home page and
it's going to walk them through
this dashboard or this home page.
So we'll be able to see all of the different sections that they
can kind of
navigate to and what they all do.
So again, that's the guide me, it's found here
on this dashboard right underneath
a great feature for anyone who's just
new to the resource and who may not be able
to meet with you to kind of go over everything.
So let's take a look at our dashboard here. So
right in the middle of the page again, remember we've removed
the navigation to the different sections
to allow for this nice your company
tile here. So I've already entered
in all of this information just from previous
sessions, but as your user
is entering in this information, you'll see it's going
to start to appear here. They
don't have to fill it all out. Some things are required
but lots aren't so a website and email
not required, but they can put it here
as they create companies. You'll see this is going
to show for profit first.
If I created a nonprofit,
I would just jump over here.
Now, this is a nonprofit company,
but I'll say in for profit businesses
So this gives me some brief information. I can also
edit the information right here,
so I can change out the basic information
here. If let's say, um if
I click into optional here, maybe I have
a new website they want to include
or the state I'm in. You see, I can
do that here as well. What's great is we
can also put different identi identification
and license numbers and things like that here.
So if they have that information, they want to keep
it all collected, they'll be able to do that right here
on the home page.
And then if I want to go back to just seeing the information
as opposed to editing it, I'll just hit
and now it's pulled me right back here. So now again,
I can see all of this information
and the business information is also included
up top here in this top left corner
and this gives you a little bit more detailed
information. So, so it is showing what
company you're currently using. So if
your patrons maybe have more, more
than one company built into their plan
builder, maybe their um
thinking about opening a bakery versus
a retail store versus a coffee
shop, they may have
different companies. So this is telling them which company
they're going to be working on and it defaults
to whatever company they they used last.
So if they signed off and signed back on, it's
going to stay with whatever company they were in.
This is also where it shows what scenario
is being used. And just quickly,
I like to mention the difference between a scenario
versus a company.
So a a scenario is what's
going to be happening within the same
company. So the best way I can think about
about it is having a best case and a worst
So the parent company is still the same,
it's still a coffee shop, maybe it's a bakery.
But what's changing is the circumstances
in which that company is functioning?
Ok. So maybe it's a different location
or maybe it's you know, going
through a pandemic as we've seen a lot
of companies unfortunately weren't prepared for that.
So that's a great way for your patrons to prepare
for something like that is to build a separate
scenario within a company.
Again, a different company is just
like a whole separate instance, a whole
different thing. They're not really related
to each other. That would be another company.
And what's great is I can easily change my company
or my scenario right up top here.
And you'll see here the company I have,
I don't know if I have anymore. I do. I have a
bakery listed here as well,
so I can choose a company
and then you'll see. I've already got a few
scenarios built out here. So again, a
best and worst case pandemic
changes if I want to maybe have
a larger storefront for my same company,
I could do
a scenario for that and
I can choose what I want and save it
up top here. This is also where I'll
edit those things. So clicking
the edit button, this should look fairly familiar. This
is kind of a, a pull over from
the pre enhancement side, but
there are a few differences.
So you'll see, this is my active company here.
I can drop it down and just like on that
home dashboard page, you'll see, it gives me
the basic company information,
but it also lists here those scenarios
and you'll see I can edit these scenarios so I can
set it as active. This is the one that's active.
Now anyways, I can edit the name,
I can make a copy if I want to. If I kind of
tweaked a lot of information,
I want to make a copy and maybe tweak
a second copy a little bit more. I
can do that here and I can also delete it.
This is where I can create a scenario as well.
When you're creating a scenario, all you're going
to need is to name the scenario to
save it for later because it's
going to kind of roll up directly into your
business plan. So you're not really worried about
adding in a new company information
or things like that because it's the same company just
functioning a little bit differently
and scrolling down here. If you have patrons
who are maybe struggling with that scenario, verse
company organization, which
is a little technical, you kind of have to get used
to it down here. We have this great kind
of layout of what the difference between a scenario
versus a company is going to be. So you'll see
what's tracked attached
just the company or what's
attached to a specific scenario.
So in other words, these things will change
on a scenario. This is going to stay
the same for the company as a whole.
So let's jump back to our dashboard. I can do
that by just hitting the
the address bar up top here. I'm
sorry, the toolbar. I don't know why I keep saying address
bar when I mean toolbar, I can hit
the toolbar or I can hit dashboard either
way it'll launch me back to where I started
again. On this right hand side, I have my pick
up where you left off. So this is showing me the
last time I clicked into this resource
I landed on companies and organizations
right below. That is our tile here so
I can change what I want to download.
What's great is you can download in different formats.
This was available on the,
the pre enhancements platform.
But again, it was a little bit harder to see. So
we've pulled it out here. So I could choose if
I want this profile in a PDF or
maybe I want to be able to edit it off the platform.
So it might be better to download it as a word
Some of them you'll see, you can down either download
either as a picture or as an Excel
sheet. So again, if they're planning on editing off
the platform, most likely that Excel
is going to be better than PNG, which
is an image file,
I can click over into email,
you'll see it on to that information
and then have the same options down here as
well. So we're going to attach whatever
they want to this email and whatever formatting
and what's great is they can choose none. You'll see they can
choose that in emails
or if I jump back to download, they can choose none here
as well. So maybe they didn't
work on the break even analysis and they're
not going to really mess with that right now.
They can just choose to not download that.
So it's not kind of cluttering what they have
downloaded. They're not going to have kind of an empty
area or an incomplete area. If they
just started working on it, they'll be able to
get rid of that.
And before we click into our different
options on the left hand side
here, I do just want to show you in the toolbar.
As I mentioned, the integrated resources button
is available here.
So this dropdown might look different for your
library depending on what you have access to
on my account. I do have access to these
three resources so I can easily click into
one of them
and it will load me in on a different tab so I can
start to kind of navigate through there.
But again, yours might be different, you may just have one,
you may not have any and then you won't see this,
the integrated option here
right next to that is the full learning library.
So again, that's where we've decided to house
all of the supplemental information we have listed
As I mentioned, there are things like video tutorials
and then you'll find just articles about
a variety of different things you'll see. There's a lot.
So sometimes it's beneficial to have something in
mind and to use our search option
in our learning library that's usually beneficial
to kind of narrow it down to what they're
looking for. Exactly.
And then moving on from the learning library, we
also have the option to change languages here.
So this is a really handy feature for any of your patrons
coming in. whose first language
is not English.
Of course, we see a lot of patrons, Spanish
speaking patrons coming into the library so we can
change this to Spanish.
And now you'll see all of my tools, all of my
navigation here are going to be in Spanish
and they can change those at the very start of
their process and it's going to follow them along
no matter where they click. So they're not going to have to worry
about, you know, translating every
single page. It's going to navigate through
for the duration of the session. Once they sign
off though, it will default back to English.
It looks. So I have a question from Amanda is Russian,
one of the available languages. I do
It looks like not on the platform
unless one of, unless this is Russian.
I know, I don't know Russian. So I can't tell you, but
I don't believe so. These are the ones
you'll be able to change to right here.
But feel free if you get
feedback, you know, if you have a, a large Russian
speaking population who are trying
to utilize this resource, we'd love to hear your feedback.
So anyone if you have populations
who are struggling with the resource. Christopher
does think that's Russian. Thank you.
Ok, great. I have confirmation
in the Q and A that Russian was
listed as one of these here.
I'm assuming this one.
Yes, this one is Russian. OK. Good
to know. So Russian is a language
that you can use here. Um
But again, if you see that a language
isn't available and you have a patron base
who's really in need of that, feel
free to email us. We'll get you some
some contact information at the end of the session
and you can just email us to let us know that it's
something that's needed. We always try to include as much
as possible. So if we know that there's a need,
then we do try to, to make that a priority over
some of the other things.
I'm glad I have so many people who do know Russian.
In fact, that's great.
Um Beth, I'm not sure about Korean.
Um Again, go ahead and click into
this and you can take a look, um most
likely one of these, but I'm not sure on that one either.
So go ahead and take a look once we're off the session
So let's go ahead and keep going here. Now, let's
take a look at our navigation. So this is,
you know, the big, the main
bulk of the resource. This is what your patrons
are going to want to start to click through and explore.
So they are the same as they were previously.
We've just kind of built them out a little bit differently.
And if I should mention if your patrons already
started a, a business plan before
these enhancements, it did transition
over. So they don't need to worry about everything being deleted
and starting over. Just so you all are aware,
it did already transfer over.
And so they'll see the same concept they had before.
The first thing I want to point out are these little icons
here and these actually change color,
you'll see. Mine are all green because they've already ran through
this resource. But if your patrons
are just starting, if they haven't completed
anything yet, these are actually going to be white.
So they're going to see exactly where they are.
So again, mine are all green because I've done it
they will start off white
so I can drop these down here and
we'll see everything I have in this section.
So we do pull our resources
out specifically here. So just
like within this learning library, but we've pulled
just the entrepreneur ones. So just
the bits that are going to be related to
creating this profile
and you'll notice this first option has a little
star attached to it.
And that's true. In a few of these, you'll see the lean canvas
has a star next to it.
Our business plan has a star. Those
stars indicate that this is what we recommend.
They start their business plan.
So each of these sections we suggest
they start with where wherever the star is. So
if I click into this here,
this will look very familiar to your patrons.
If they use this before, it should look familiar
to you as well. It hasn't changed too much.
but they'll still be able to click in
and edit whatever they need to edit here
and hit save. I want to remind everyone, please
make sure you do hit the save button.
Don't just close out. It doesn't save automatically.
We do need to hit that. I've unfortunately done
that a few times and it's kind of a bummer. So make
sure that they hit save. I do want
to point out we've included some amplifying questions
and prompts here as well. So if your
patrons are starting to click through this and they're just,
you know, are really at a loss for this.
Um All it's asking is what
do I know how to do? That is extremely
vague. It's extremely broad. So
we're trying to kind of narrow that down
for them a little bit. So what
specific skills do I have? Am I a quick
learner? So this is just helping them kind
of better understand what they can do
and how that's going to benefit or
potentially, you know harm
their business, some things they may need to look out for
so they can still fill that out just like previously
just by hitting that little pencil button
there. And you'll see we have
included the email download options
up top here. It does look a little bit
different because we have to use the full
screen for the actual
But we do have that listed up top here. So
if they only want to pull this entrepreneur profile,
they can do that up top here.
Now, if I do want to take a look at the resources
available, I can click into the entrepreneur,
entrepreneur profile resources
and just like the learning library, you'll see
it has these little pop ups here,
then I can click into any of them. My
computer may take just a quick second. Some
of them are going to be PDF S here. Some of
them are going to actually launch into a different
resource if you have the resource available.
But I can click through and read whatever I need to know.
And again, this is going to be specifically specifically
related to their profile. You'll
see they can also just briefly run a search
I can collapse that now and I can move on to my
So if I want to, let's click here into my lean
canvas again, mine is already done, but I
want to show you this cool little feature
we have here. Now on a few of the pages,
once you start to click through, you're going to see it at the top
here. I have this nice show example
option. So mine's already filled in.
But if it wasn't, if I was just starting off
and again, kind of just blink,
we can prompt them by showing them this great example.
And what's really nice is this example is
going to be directly related to
the kind of company that they have. So
I put in this one, this is a coffee shop.
So all of this is going to be related to
coffee shops. So problems related
to coffee shops, metrics related to coffee
shops, different customer segments again
related to coffee shops. So
this is kind of a a smart example
that we're building
and they can copy and paste any of this that they find
interesting, they can download just this.
but it's not going to default to filling
out these different sections. They do still need to fill
out the sections on their own.
We've done that because we want to
guide them but not do it for
them. We think it's more beneficial as opposed
to just you know, putting this together
for them to have them do it. Even if that does
mean copying and pasting from the
from the example, they still have
to read that copy and they have to
kind of understand what they're, they're pasting
into the layout here,
but they have this here and then I could just hide my example
and I can continue on with whatever I'm doing.
What's really nice is I can click show example
more than once and it's gonna show me more than one example.
So if maybe
what it showed me before isn't exactly what
I need, I can click it again and maybe there's something that's
a little bit more related to my company
or maybe something that's kind of gets
my juices flowing a little bit, gets my brain thinking.
and I can use that example instead. So
it's a nice feature we just recently added to
patrons are kind of getting what they
need. They're getting that little push to start
their own business plan,
scrolling down here, you'll see we have the same
options as before our break, even
analysis, our business plans.
We've always had pitch decks in here,
but I do want to point out that we've pulled them up because,
um, previously they were a little bit hidden.
I actually, it took me a while to even realize
we had them and they're such a great feature that I'm glad
we've decided to pull them out and give them a little more prominence.
So if your patrons are kind of moving
past just building a
business plan and they're going to be presenting
to I don't know, potential investors
or banks or whomever
we have example pitch
deck here so I can click into these. You'll see,
I'll be able to download it either as a powerpoint
or a PDF here. I can download it as
a Power Point today.
And eventually there we go. It
gives just a brief introduction and kind of gives
an idea of what they should do and just a really
styling there, you'll see. It wasn't anything
super crazy fancy, but it's a great
way to get them started seeing those examples
and they can actually upload their pitch deck
here as well. So if they're trying to keep all
of their business resources organized and they
do have a pitch ready to go, they can
upload it and save it here and
use it whenever they need it. It's always going
to be found under this business plan
also found under this business plan section,
under other business plans.
You'll find some more detailed business options
here. So a full business plan, an executive
summary, we default to creating
a lean business plan for your patrons.
You'll see that's the little star here. But
if they do need something that's more specific,
they do have the option for the full or the executive
underneath that. We also have our financial
projections. If they are ready to enter in that information,
they certainly can.
So they can really simply kind of knock through all
of this and get everything done. I will point
out, I skipped it under business idea. I like
to point it out though, under our other business
With this dropdown, I can I have the ability
to create SWOT or PEST
reports here. So I'm going to click into
the SWAT because this is used frequently
here. So it's strengths, weaknesses, opportunities
which is hard to say altogether.
But you'll see, I can go through and fill
this out and this is a great thing to add
to my business plan. If I'm going to be sharing it with
others. It's also great just for me
as an entrepreneur to kind of wrap my head around
where I am within my industry
and where I am just in general, I'll be
able to see, excuse me,
the strengths they have available. I'll be able to see
maybe threats from other companies. I can really dig
into that and make sure I'm not missing something
that could really hurt my business or can make
it. So my business isn't viable.
And that's another great way a plan builder can be
used. So even if you have a patron who's
really just on the edge of even thinking
about being an entrepreneur and just kind of want to
explore a little bit, this can help them
see if their idea is even viable. They'll
be able to kind of evaluate
what they're expecting to do and they
can run financials and if they break even
says they're not going to break even ever,
then maybe that's an indicator that they need to step back
and reevaluate what they're planning on doing
and it'll just help them kind of organize their thoughts
a little bit. And that's the goal of this resource
I'm going to jump back to my dashboard
again so I can do that here. You'll see, I have the back
to dashboard option here
or I have my dashboard button on top
here just to get us back to our home page.
And the last feature I'll talk about before we're done
for the day is right here
under my name. So this is where I'm going to be able
to change the settings for my account here.
So if I click into account settings,
you'll see, I have my information like
I always have and I want to mention we
still have the ability to add users to
this account. So this is a holdover from
before our enhancements.
But if you have a colleague
who's working with you, a business partner who's working
with you and you want them to have access to this
this business plan as well,
we can still add new users. You'll see, I
do have one person added here.
When I add a new user. You'll see, I actually create
this for this individual and this person
can choose to make their own account if they want
to. But this is going to link them to your
business plan. So I'll be able to enter in all
of this information for them.
And then underneath, I actually get to choose
what they have access to. So with defaults,
they don't have any access.
But I can say that I want them to be able
to fully access and change my entrepreneur
profile. And then maybe my business idea,
I want them to only read it. Maybe I just want
them to see it and you know, give me notes or something
like that. I can go through and choose exactly
what I want them to be able to see
and what they want. I want them to be able to do
and I can jump back in my little bread crumb trail
up top here to get back to that.
Oops, I should read the dialogue
box. Shouldn't I
go and I'm back here right where I was.
So again, this is a holdout from before
our enhancements. But I think it's important to remind everyone
that it is here and available for
we've gone through all of the enhancements on the platform
already and we've got some time left over. So
I would love to answer any questions that
you all have thought of that I haven't been able to answer
previously. If you want to maybe
dive deeper into something on the resource
that I didn't take a look at. We do have the time for that
It looks like we do have a quick question. Let me read it quickly
are Lean Canvas and demographics now included
in the subscription to Gale Business Plan Builder.
So Beth, the Lean Canvas is
going to be available here because that's
how we kind of organize everything for
is a separate resource that you
can get through Gale. So it isn't included with
Gale Business Plan Builder. It is separate
but it does integrate. So you may
have seen that right here.
It's only going to integrate specifically
if you have access to that resource. And if you don't,
I'll give you some info at the end of the session if you want
to talk about, talk about it with
your sales representative.
OK. And we have another question here.
Show financial projections, please.
Jay, I certainly can
let me pop that back up here. So
financial projections are at the bottom here. And I will
say that a lot of times this is the
um the section that struggled
with the most and a lot of times the section that isn't
used as much just because
a lot of times they're not ready for that sort of thing. But
when I drop down financial projections here,
you'll see, we've really tried to break it down into small
chunks. So you'll see capital expenditures.
We've pulled out debt and loans. I can
drop any of those down,
click into them here.
I haven't added anything so I can
hit add. It's going to ask me for this information.
I can't tell you what all of this means.
But hopefully your patron
who's going to be using this resource will kind
of understand exactly what they'll be using here,
but they'll be able to click through
they'll be able to create whatever they need to create
here. Um Let's go into a different one. So we can
trying to find one, a lot of them are formatted
as spreadsheets. Of course, I don't know which
one to easily click into them.
I don't know which exactly, but some
of them are organized kind of as spreadsheets
as opposed to kind of these you know,
click entry options. Um
But they are going to look different depending on what
specific section is. So they'll
be able to enter in any information they
have. Again, they may not have any information on
this at all, but if they do it, at least to
be able to click into those and add the information
that they need.
And we've got one more question is a I utilized
in any portion of this. So it's
a really nice question. We
do actually have a small, built,
small bit of A I integrated within
our platform that we didn't previously have
and I didn't mention it, I should have. But that
is found any time you see this show example
and what the A A I is doing is it's pulling
that the patron has input it into the
resource to make those um very
specific suggestions. So remember I said if
it was a coffee shop and I hit this
show example, it was going to give me information
related to a coffee shop.
We're using that through an A I program.
So what they're going to do is they just pull
um a very small amount of
information. They don't pull
any sort of, you know, protected
information or any business secrets or anything
like that. All they're going to take a look at is the name
of the company. If an in an industry
code was put in, they'll take
a look at that. And with that company name and industry
code, they're going to be able to pull forward
So yes, we do have a little bit of A
I that's being utilized in this resource. Thank
you for asking that. It's a newer feature that
we're really excited about being able to bring to
OK. So I don't see any more questions. So let
me go ahead and jump just back here to my
So you have some some support
here at Gail if you need some additional information
or maybe you just want to talk a little bit more in depth
about this resource. If you currently
have access, you can reach out to your customer
If you know who that is, reach out directly. If you don't,
you can send an email to [email protected]
and you'll be forwarded
to the correct individual.
You also have access to a sales consultant.
So if you don't have Gale Business: Plan Builder
or maybe you don't have um
DemographicsNow and you want to talk about DemographicsNow.
Now, you can reach out to them again, reach out to
them directly. If you already know who that is. If
you don't know who it is, you can just go ahead and
go to support.gale.com/repfinder
You'll put in your library's
information and you'll be directed to the correct
If you want some additional support, some additional
training or marketing information, you can go to
our support site, which is support.gale.com
We got some great things built out
there for you. So you don't need to reinvent the wheel.
If you're going to be training your staff or if you're
going to be working with patrons, we already have things
ready to go for you. So check that out again
And now if you have time, I do have a
session survey I would love for you to take just to make
sure that we're hitting everything you're looking for in
these sessions. It is actually gonna pop
up in your browser once you sign off for
the day. So it will be there or I have
a QR code, you can just really quickly scan
if you're typing it in. I
love for you to take that to make sure that we're covering
everything you guys need to be successful.
And of course, if you have suggestions, we always
love to hear those as well.
And I don't see any more questions coming
in. So I'm going to go ahead and end off
the session today. If you do think of questions,
feel free to respond to the follow up email,
I'll be sending tomorrow or you can reach
out to either your customer success manager
or your sales consultant and everyone,
please have a great day.