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Last Updated: July 21, 2023

Support Patrons Affected by Alzheimer’s Disease and Dementia with Gale Health and Wellness

Gale Health and Wellness provides detailed and reliable information about Alzheimer’s Disease and Dementia including symptoms, possible disease progression, and mainstream and alternative therapies. In addition, patrons will find information on caregiving for their loved ones as well as support groups. Join this session, intended for public library staff, to learn how to leverage the content and tools within Gale Health and Wellness to support your patrons affected by these diseases.

Duration: 30 Minutes
Today, we're going to be talking about how you can

support your patrons affected by both

Alzheimer's disease and dementia specifically

with Gale health and wellness. My name

is Amber Winters and I am a senior senior

training consultant here at Gale

and I'll be working with you today through this session.

So a quick agenda. First, I do want to talk about

some of the supporting content that we have

available for your patrons. I will briefly

mention just what gil health and wellness

is overall and then go over a bit of that

content but will mainly be within

the resource today because I want to show you some of

the different different workflows your patrons can utilize

as well as some different kind of little

gems within the resource that could definitely help

all sorts of patrons who are looking

for content either to support

themselves or to support loved ones

who are going through these terrible diseases.

And at the end of the session, we should have some time

for wrap up as well as questions and I do

have some contact information for you

there as well.

But if we have questions as we walk through the session

today, feel free to put them into the Q and

A and I should be able to answer them as we

move forward. But if we do start to see a lot

of questions in that Q and A that I will hold off just

until the very end of the session. So even

if your question isn't answered right away, don't worry,

they will be answered at the very end.

So briefly, just a background about gale health

and wellness, if you're new to the resource,

this is really a consumer focused

resource. So this is for kind of your,

your everyday patron who's just coming. I'm trying

to get some baseline knowledge about a specific

health condition, a medication,

um a diagnostic test they may

be having in the future or things like that.

They'll find a lot of great reference articles that will

kind of provide that background information. But

we also have a huge selection of

both the magazines and news articles.

So if they're trying to keep up with, let's say a new

medication that's in the news, they'll be able

to find that content right here on the platform.

Instead of having to navigate through,

you know, three different news sites to find that information.

We have it all listed here and we also have

a great multimedia collection. So if you have

patrons coming in, who maybe are

struggling readers or maybe they have trouble seeing

the screen, you know, if they are elderly coming

in trying to search for the Alzheimer's information.

We do have a lot of great multimedia content

that can help them out, things like audio files and

videos, as well as images and

diagrams and graphs and things like that. So this is a

really accessible resource for

any type of patron who's trying to come in

and what we'll take a look at today specifically

when we're talking about Alzheimer's and dementia

is some of our different filtering options.

These are really helpful as your patrons

are running maybe broad searches, maybe they're not

100% sure what they're coming in for.

Our filtering can really help them narrow

it down to exactly what they're looking for. Specifically

the subject filter that we're going to take a look

at. And I've also got some great publication

titles I want to pull out for you that you may want to recommend

your patrons take a look at, especially

if they're just starting their, their research kind

of pathway.

And finally, we do have some great research tools

here as well. So if you have patrons coming in who

are maybe working as a family, maybe they have

a parent

who's suffering through one of these diseases

and them and their siblings are kind of researching together.

We've got some great collaboration

in text manipulation tools that

will help them work together and pull all

that information and maybe have it ready for a

doctor's appointment if they're planning on going to the

doctor or just bring it to their parents

to kind of inform them of what's going on.

And I do want to mention here that this resource

is a supplemental resource.

This is not replace a physician or

anything like that. This is going to be supplemental

to a physician. So this is great for patrons

who may be trying to build a list of questions

as they're going to see their doctor or maybe

they just met with their doctor and maybe are a little bit

confused or want to dig deeper into a recommendation

made by that doctor. That's what

we're here for. This is the nice supplemental

content that's going to kind of bolster the understanding

that they've gotten from their doctor and really

make them informed as they start to speak with

their doctor about testing or whatever it may

be. So,

let's talk specifically about some of the content

we have curated in here for Alzheimer's and

dementia. So first off is going to be

our Alzheimer's Disease topic page

and we've curated this page because of course,

this is a topic that is searched and browsed

and utilized quite frequently.

And what we've done is we've created an overview at the

top of the page here and this is going to give your users

kind of a background about Alzheimer's

what it is, some of the symptoms,

they may see some of the treatments really, just that

base level information that's going to help

propel them forward.

But moving on from there, you'll see underneath, we

kind of pull out different content buckets for

your users. As I mentioned, we have a lot

of multimedia content like videos and audio.

We've pulled those forwards

separately, you'll see images here in reference

content. So I definitely recommend

if you have patrons coming in who are struggling

to find content. This may be

a good place for you to direct them.

I'll show you there are two ways to access. They can either

search and find it or they can browse and find it.

And there's also a way to get a link. So if you want

to copy a link and send it out to that patron

who's struggling, you'll be able to do that as well. I'll

show you how to get a link to this specific

topic page here

and we have both overview and detailed

articles. So whatever level your

patron is at, if they've been you

know, struggling through this disease with their parents for

a while or with their spouse for a while, and they have

maybe something really specific in mind that

their doctor has recommended that they need to learn about

maybe a specific treatment plan

that would be new to them.

They can find that very, very detailed information,

they can go as far as look at medical journals

to get a really deep understanding of what

they're taking a look at or they'll get the very

basics. You know, this is how you

help a parent with Alzheimer's

disease bat. This is how you help

them visit with you know, family, visit

with strangers. This is how you help them grocery

shop. so they're going to get really

a holistic view of the disease

and how they can best deal with it.

I have pulled forward one publication. I'm

going to show you when we walk through the resource that I just

think is really handy. And this is

the Alzheimer's Association pamphlets.

So obviously, we've digitized them.

They're not in pamphlet format anymore,

but they're really kind of honed in on

different topics. Again, like I mentioned, maybe,

you know, helping

an individual with Alzheimer's bat

go grocery shopping, maybe figuring

out you know, home care,

things like that. They're these really simple

and fairly short pamphlet articles

that are going to help patrons. And again, they're very,

very consumer focused. So they're not

very technical or very medical,

they're really

simple ways to get this content over

to whatever patron is looking for

it. You'll see here.There's one

specifically for individuals who

have early onset Alzheimer's who are trying

to kind of wrap their heads around what's going on.

We have this great pamphlet here that can kind

of give them some background information

and kind of prepare them for the future,

prepare them for what they may experience.

But let's really dive into the resource because we

can talk about this content all day. But walking

through the resource itself is

definitely going to give us kind of a better understanding

of what your patrons are going to be seeing.

Now, I will pause here briefly. Does anyone have

any questions before we really dive into

how to find this content?


I don't see any. So I'm going to go ahead

and start off then on the Gale Health and

Wellness home page here and there are two

main ways to find content. It's going to

be just your standard search and

scrolling down here. We have a browse

topics option here as well.

So of course, running a search is

generally going to be helpful if your patron has something

pretty specific in mind, while if they have something

more broad, they're not


figured out where they want to go

that it may be a better situation for browsing,

but I'm going to run a search first here so we can kind

of see what that looks like. So

if your patron comes in with a very specific question,

today, I'm going to run

a search for medication that was actually just recently

approved to treat Alzheimer's,

it's called Lake.

Hopefully, I pronounced that right.

but you may be getting questions from patrons

who have heard about this in the news

or may be interested or maybe their doctor or kind

of recommended it for them who may be taking

a look so they can search for a specific medication.

Emb I,

it's gonna pull forward quite a bit of content here. And

now again, this medication

has very recently been approved.

So, we don't have a huge amount of content

on it yet, just because it's, it's new and

you know, it's very recent that your

patrons are going to be seeing information about

this. But you'll see here when we do run

a search at the very top, it's going to show all

of the different content types available here.

So you see, you've got a fair amount of magazines and

news information here as well as an audio

file and one academic journal.

But these news and magazine reports

are really going to give a background

for your patrons on what this medication is.

what we've learned about it so far,

what's being said in the news and you'll see these are

very current. So I like

to point this out, especially if you're going to be working

with your patrons and you want to ensure

them that they're getting the best content.

You'll see this is from July 8th and

if we have someone who's watching a recording,

shout out to anyone watching this recording

today is July 20th.

So if you're watching a recording, this is just

a, a few weeks back that we've pulled forward.

You'll see.

we have some from June here as well.

So we do update this continuously, especially

if there are new breakthroughs with different medications

or treatments or new information on research

related to, specific

disease or diagnosis. We do

update that frequently. So you'll see here again, we've

got our magazines listed here, some

audio files, listed some news here as

well. So we've pulled all those together here

and this is a great starting point again

for your patrons who are coming in with something very precise

in mind. They can also do this for

treatments or for testing.

So maybe you know, they have a parent going

in for an MRI or something like that. They

can also search for MRI S maybe bring

an MRI or things like that and find

content here as well. So that's just another layer

of searching. They can really search for anything

they don't have to just stick to a disease or something

like that. So

let's go ahead and jump back to the home page

now because I do want to show you the browsing

capabilities here as well. Sometimes

it's a little bit easier, especially for your patrons

who are just starting their journey who just really

don't know where to start

if we scroll down here

you'll see, we could browse through different topics. You

see, we've broken it up. So we do have the

diseases and conditions and a mental

health section. And our Alzheimer's

topic page is found under both.

Ok. So if they are searching for something

and it's kind of related to more than

one topic section, it will

be found in both. You see, we've also pulled forward

drugs as a separate section, diagnostics

and tests as well as therapies,

treatments and surgeries. So,

they may find information in all of these. But

if we're just starting off at a basic level, just

looking at Alzheimer's as a disease,

I'm going to click through diseases

and conditions.

Scroll down here. You'll see. I have Alzheimer's

disease listed and I have dementia listed

here separately as well because they are

separate diseases. I know I've been talking

heavily about Alzheimer's disease today. But

everything I'm talking about with Alzheimer's,

you will find the majority of that related to

dementia as well. But let's

click into the Alzheimer's topic page

here. So

just like that screenshot I showed you previously

at the very top of the page. There's going to be this

nice overview.

I'd like to recommend this to patrons just

as a kind of a backdrop for

their more advanced research. You'll see we

have causes and symptoms, the diagnosis

specific risk factors. So if you

have individuals coming in, who maybe

have a family history of Alzheimer's.

They want to maybe understand how they might

be able to

protect themselves from that.

They can take a look at risk factor

in different stages treatments,

things like that.

So again, a great place to start.

And I did mention before that you can get

a link to this topic page. So if

you want to save this for your patrons, instead

of having them browse on their own or search on their own.

If you use this, get link button right up top here,

that's a persistent URL and you can copy

and paste this. if you have

some sort of support group that meets in your library.

If you're running a program, program

related to Alzheimer's disease and

health and things like that, or again, if

you just have a patron inquiry and they're having trouble

finding content, you can copy and paste

this for them and they'll be able to click right into this

and be pulled here to this topic page and they'll

find all the content that they need.

Scrolling down here from that. Now, you'll see

on this topic page, we've pulled forward different

content buckets here. So you'll see

all of our reference materials, magazines,

anything we have available here, you'll see

it specifically related to Alzheimer's disease.

We have a lot more medic sorry, academic

journals. So if you have higher level

patrons who have, you know, been

researching for a while, they understand the basics

of Alzheimer's, they need to know more

academic journals might be the

way for them to go. Maybe they're running through some genetic

screening coming up. They can get a lot of information

from those academic journals. But

I do like to point out those are very high

level. So if your patrons are coming to you looking for

content and are maybe, a little

frustrated with the high leveled information,

I'll show you a way that you can narrow it down just to consumer

health info. So we're kind of cutting out that

really high level stuff that may not be as helpful

for your patrons.

So scrolling down here, you'll see. We have all of our different

content buckets listed here and

I do want to show you before I click into any of those

at the very bottom of the page here. You'll

see we include related topics. So we

have aging listed here and then dementia

is listed as well. So if they've read through Alzheimer's,

they want to learn a bit more about dementia.

They can click here and Demento right

now doesn't have a pre created topic page.

So you'll see it takes them to an organized search

results page instead. So they don't

have that overview right now, but they do still have

all of this content nice and organized

for them here.

But let's go ahead and stick with our

Alzheimer's topic page here. I'm going

to scroll back up to the top

and I'll click today into our reference works because

a lot of times this is where your patrons are going to want

to start just getting the facts about

Alzheimer's. They may not want to have any sort of

current events, clouding

their judgment or any sort of commentary,

clouding their judgment. They really just want

the hard facts about Alzheimer's. The reference

materials will most likely be a good place

for them to go to

scrolling down here. You'll see, we have

all of these great bits of information,

but I want to take a look at these filters on this

right hand side here because again, these are

going to be really beneficial.

We have a subject strapped down here.

You'll see if we can kind of pull forward. So if

we're specifically talking

about um I don't know how

aging is related to Alzheimer's

things like that. We do have the ability

to take a look at that here.

The subjects option comes in really handy

if they're looking at magazines because

obviously magazines, um there

is a huge number of 16 thousands, but a lot

of times they're talking not only about Alzheimer's

but also about other things. So they

can kind of narrow down the subjects to exactly what

they need. We also have underneath

that a few different check marks here. So

if they only want to see documents with images, they

have that ability.

They also have this consumer health

button. So this is where

they're going to want to click if they don't want to see any

sort of academic journals or anything like that.

If they're worried that that's too high level,

they can narrow down just to this consumer health

and they're going to see that content.

And finally, we do have another button here.

This is going to narrow down just a Spanish

content. And a lot of the Spanish

content we have within this resource are

actually magazines published

in Spanish. So for the most part, they're going

to find Spanish content under the magazine

section here. But we do have that filter

listed all of under all of our content

types. So they can easily navigate to that as


But let's click over. I mentioned on

my slides, the Alzheimer's Association

pamphlets. I really like those.


if you do mention those to a patron or you just

want to look at them yourself if you go under

publication title, since it starts with a, it's

actually listed first here at the

Alzheimer's Association pamphlets.

So let's go ahead and apply that and we can take a look at just


You'll see, we have 51 of them here.

You notice they are a little bit older.

They are from 2008. But what

I like about them is they're

more generic. They're not you

know, talking about the most current treatments

for Alzheimer's. It's things like driving

dental feelings,

dressing, bathing, as I mentioned previously,

warning signs of Alzheimer's disease. So

these things aren't necessarily, you know, how you're

going to be treated for Alzheimer's.

It's more um

kind of the, the things that are adjacent to treatment

that some individuals may not think about until

they're having to deal with it. So

let's go ahead and click into one. Why don't we click


driving here? That's, I'm sure a,

a big issue for a lot of, especially

um Children whose parents are suffering with Alzheimer's

is figuring out how they're going to deal with driving

because most likely they will become a point

where they shouldn't be driving anymore and their

Children are going to have to make that decision for their parents.

So we do have a pamphlet specifically

on driving here

and you'll take a look here. It's pretty chunked out

text wise. So it's not just a huge wall

of text for your patrons. You'll see.

sometimes we just give little bullet points

here. So this is looking

for signs of unsafe driving here. So if they

want to kind of take a look at that, they'll be able to do

that. And then we have tips underneath

here that are going to help them. So as opposed to

just kind of a, a full stop, hard

stop, take their keys away, this is going

to give some different strategy that may help

them kind of work more

closely with their parents or with their spouse

or whoever they're taking care of, to

make sure that they can do this with as

little conflict as possible. So this

is really trying to make that individual's

life a little bit easier here.

And what I love about this is

I can mark this up here. So if I find something

really interesting and again, say I'm working with

a sibling or an aunt or an uncle,

or maybe I'm pulling this from my parent,

I can highlight specific bits that are really

important. So maybe I read this,

you know,

and showing them the signs of unsafe driving

and maybe they're exhibiting some of them, I can

highlight that. And if I want to share this with

whoever I'm working with, I can

choose to send it right here

and I can send it over to a drive if I want

to save it that way or I can email it.

So if I do want to get this information out of

this platform or maybe just save it for

myself. If I want to save it for my drive,

I can do that right here. I don't need to worry about,

you know, backing out or hitting save somewhere else.

I can also download or print this document

if I prefer, if I want to keep it that way,

you know, printing, sometimes it's more

beneficial if I'm going to be giving this to an elderly

individual as opposed to trying to get them to sign

on and read through that way. So we do have a nice

easy print button right here

and just like that topic page, we do have a get

link button. So again, if you found

this for a patron and you want to share this with a

patron, you can use the get link and that may be

easier Or your patrons can

you know, copy and paste those links somewhere and just use it

later. That way, if they prefer to just collect

links, as suppose to sending documents

to their drive, they'll be able to do that using that

get link.

And as your patrons are kind of clicking through

and learning some different information. I want

to point out some of the accessibility tools

that are going to be really helpful, especially in

this sort of circumstance where you may be dealing

with patrons who are having trouble utilizing

computers, reading computers, things like that

first is translate options. So if you have

a large population of non-english

speakers coming into your library, they

have the ability to translate our articles.

Seriously. We have quite a few different languages.

So we do want to keep this as accessible as

possible to anyone speaking a different

language in your library.

It can also increase and decrease the font

size. So this is really handy for individuals

who may have trouble seeing the screen,

you'll see, you can increase the size quite a bit

here to lower that down a little bit though.

Next up, we have some additional display options.

So this is going to make it even more visible.

You'll see if we can choose a background color, whatever

is going to work best for them,

we've got different fonts here. So again, whatever

is going to work the best we do include a dyslexia

font, which I think is a great feature

available here and then we can

change the line letter and word spacing.

So again, as accessible as

we can possibly be, that's our goal here.

So we can really change this to

enhance whatever we're looking at. But I'm going

to go ahead and set back to my default settings for the

day. One

final tool next to the display options,

is this listen option. So if

even with the display options, your patron

is just having trouble reading through this

document, maybe paying attention to this document,

they can listen to it, they can have the full text

read to them and it is read to them in whatever

language they translated into. So

if you have a native Spanish speaker who translated

this pamphlet into Spanish and then

they want to listen to it, they'll just hit that listen

button, same as anyone else and it will

read to them in that language it's already translated

to. So in Spanish

on this, right? Hand side, you'll see, we also have

an explorer panel that's going to kind of move

around, to different,

more like this options or different related

subjects. You'll see here, looks like

these, we have a few different newspaper

articles that we've pulled forward. This

one might be a reference article, but they can

kind of click for it this way and move and take

a look. So you'll see here again, a related

subjects. Of course, it's going to be Alzheimer's disease

and elderly drivers are going to meet those

main topics here, but we can click into those

and learn even more.

I'll hit the back button here,

scroll back up

and jump back into our topic page just so we can

briefly take another look here.

So again, our magazines, newspapers are pulled

out, but I want to show you these nice videos.

Generally, they're going to be pretty short. I think

sometimes you may find one

in the five minute range, but usually they're just a few

minutes just giving a kind of a background

of something specific. I can click

into any of these here. Um We'll click into

this first one. Why not

gonna pause it because you won't be able to hear it. Yeah, so this one's five


So I'd just like to point out that

in addition to having just the video itself,

we do include the transcript down here below

as well.

So if they prefer to read the transcript of

a video. We always include that here for

them and we do have the option to get

a link to this page as well. So if it's a nice video

that they want to share out, they can get a link

and they, they can take into this page directly

where they'll be able to click into the video.

Now, we've got about five minutes left in this

session and I do want to open up for

any questions. We may have different

pathways to find content or maybe different

content types that you want to take a look at that.

I haven't covered today. We have

this five minutes. I would love to do that while

I'm waiting for anyone to type in questions.

I have some contact information I want to give

you. So if you do have questions, keep typing

them in, I'm going to watch out and I'll answer those. But while

we wait, if you have more questions

about this resource or you want to learn more about

how it can help patrons, you know, dealing

with some other diseases, maybe cancer, things

like that. You have a lot of individuals coming

in looking for that sort of content,

feel free to reach out to your customer success

manager and they can walk you through the resource

a little bit more and go over some different best practices

for using it. If you don't know who your customer

success manager is just send a quick

email to [email protected]

and we'll forward you to the correct

person you'll be able to meet with them

if you don't have Gale health and wellness right now, but you

want to talk about getting it, you can reach out to your sales

consultant. If you don't know who that is, just

go to

you'll put in

your library's information and you'll be directed

to that individual.

If you're planning on getting this information out to

patrons, maybe you're looking for marketing materials

or training materials. You can find all

of that on our support site, prec created

it So you don't need to

reinvent the wheel. You can find

greats, flyers, posters,

tip sheets, resource guides, all

related to this to this resource.

So you can go ahead and access it there.

And if you have the time I do have a training session

survey, I would love for you to take. You'll see.

I've got a QR code right here. If

you can use that, otherwise it will pop

up in your browser once you're done with the session today.

Once you sign off,

we would love to hear back to make sure we're hitting

all of your learning expectations when

you join our session. So please feel free to take

that. If you do have the time

and I haven't seen any questions come in.

So I'm going to go ahead and close out the session. If

you think of you any questions that you weren't able to

ask today, feel free to send me

an email [email protected]

You'll see that email

address when I send you a follow up email later today,

but feel free to email me if you do think of questions

and I appreciate everyone for being on the line with me

today and hopefully we will see you in super

in future sessions. Have

a great day.
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