Gale Training

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So welcome in everyone again today

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we're talking about gale business insights

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My name is Amber Winters and I am

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your training consultant for the day.

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So I've got just a quick agenda here for everyone.

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We're here for 45 minutes today.

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Well give me 1 2nd here,

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Just had a quick question pop up. we're

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here for 45 minutes today so we've got lots of

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time to go through everything new and exciting

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that's happening within Gil business insights.

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So first we'll talk about the resource just

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in general, what the updates are going to look

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like, what the content you're going to see is within

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the resource. So this will be great if you're,

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you know familiar with business

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insights and you just want to take a look at the new features.

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But it will also be helpful if you're brand new to business

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insights, we are going to cover what you're going to find

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in that resource.

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We'll talk about the content and the features and as

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we do that we're going to actually walk through the platform.

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So we're going to see all of those nice new features

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in action. We're going to see the new organization,

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we've got quite a few different tools

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as well that we're going to be able to take a look at

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and I just got a notice that you can just now

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see my screen, so if anyone's having trouble seeing

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my screen please let me know it should have

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an agenda slide on the on the screen here.

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Um And I do have time, I'll try to save time

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at the end of the session for any questions you have

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and I do have some contact information, so if

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you need some additional support or want to

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go more in depth into something, you'll have

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a contact to do that.

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So let's go ahead and get started here. So what exactly

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is happening? I'm sure the majority of you are here because

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you've gotten um some some

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information from Gale that we're updating

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gale business insights. So

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What's happening right now. We have two platforms,

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we have business insights global

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and business insights essential.

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So what's happening is we're pulling those together

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and we're creating Gale business insights.

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So you're getting all of the same great contents

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tools, features, all that good stuff.

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But we've pulled it into a new platform

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and we've combined those two soon

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to be legacy platforms into this one. Gil

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business insights. What's nice is your

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library is not going to need to do a single thing.

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when it's time for this to transfer over, everything's

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going to transfer over for you and you're going

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to be good to go.

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Your users can actually try the new experience now

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if they want to, we have enrolled them all the way

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over but it is live. So if

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they want to on your home page of either business

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insights global or business insights essentials,

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they're going to have this little orange, try the new

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experience button, it's not required

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but if they want to start taking a look or if you

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haven't been able to take a look yet you

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can click into that, Try the new experience to get a feel

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of what it's going to look like when we fully transition

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everyone owed over later this year.

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and this new platform we're changing to you'll see

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down here, my second screenshot

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has increased the accessibility quite a bit.

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So we've moved forward from what

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you see now at the top of this page towards something

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that we use for a lot of other gale databases.

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If you're familiar with gale, you've probably

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seen this bottom screenshots. Um

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and a lot of your different resources

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with a more um clean sleek

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look less um

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less frills and things all over the place

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because as we have different bits

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and pieces all over the home page a lot of times that

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decreases the accessibility for your users

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who have special needs. So we've

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streamlined, make everything a lot easier

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to click into which is increasing that accessibility.

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We've also enhanced the navigation.

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So they're going to be able to search and browse just like

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they did within business insights global

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or essentials, but they're just going to have

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some increased features. The advanced

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search has really been

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amplified to really ensure they can access

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everything. We've got multiple different points

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of entry into the resource to make sure they're getting to

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exactly what they need. and to make sure

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they can navigate between different

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ideas and different sections with

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as few clicks as possible. So we're trying to

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make this platform a bit more intuitive

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to make sure everyone can really easily

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work their way through their research and find what they

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need in a timely manner

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We've included some additional tools here as

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well. So as we go through, you'll see we've got some great

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highlights and notes options. We have

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a listen tool. If your patrons or users need

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to have articles read to them, we

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have a nice integration with both google and Microsoft

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that's going to allow them to send content over.

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that way we still have

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our comparison charts but they've been updated

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a bit to be a little bit more easier to use.

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So we'll take a look again at all of those today.

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and we've pulled out on the home page now. Company

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industry and country hubs.

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So right on the home page, we've organized

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them nice and neatly so your users can

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take a look, they can browse through those sections

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or they're going to be able to see some of the most

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searched entities in each of those

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three hubs. So again, a nice clean

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platform for nice clean research.

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So just in general, your business insights

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has company, industry and country

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information.

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So it's going to include overviews and company

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and industry profiles, financial

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information, but also reference

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materials that are going to be focused around

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those companies and industries.

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In addition to all of that content, as I mentioned

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before, we are keeping our comparison charts

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where users are going to be able to compare companies,

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industries or countries and we

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base it on key metrics including things like revenue,

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employees and population. So of course that depends

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on which entity you're comparing.

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Um but they'll be able to develop those charts

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and they can develop them and send over to their google

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or Microsoft drives like I mentioned previously

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or they can email or download it.

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so again, we're keeping the functionality of

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the comparison charts, we've just enhanced it

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to make it more user friendly and easier

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to navigate through.

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and in addition to all of that content,

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we have some really nice business and industry

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publications. So we've got everywhere from

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newspapers and magazine to

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industry journals, to academic works related

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to business. They're going to find all of that here

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on the platform.

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And we've actually pulled that out in its own section

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as well. So, previously, you would

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find the content by searching for, let's say,

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a specific topic or a specific

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company. And articles might pull up that way

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this way, we've actually got our own little

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section. So you can search through just publishing

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if you're not so much interested in a company

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overview, but you want to really just know,

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what's going on in general

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related to grocery stores or something like

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that, you'll be able to search through that. So some of

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the top publications include the new

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york times, the Financial Times and the economists

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are all available here on our platform,

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And you are able to search through publications

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as well. So if your users are, you're

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looking for a specific title

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and it's maybe a very precise title

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about a specific industry or something like

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that, they can actually search through the publications

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now to really identify what exactly

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they need we've

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got a question here, when is the launch date for insights,

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wondering when to update our websites?

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So again, right now your

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users can click into the platform

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to explore it, but the kind of

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full turnover is going to be in december.

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Ok, but let's go ahead and just take a look at

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this resource, it's pretty hefty, so I want to give

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it justice to spend a lot of time in there.

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Um does anyone have any questions at all for me before

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we get going,

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Ok, I don't see any see I got

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the I got signed up for leaving this on my

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browser too long. but this is

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scale business insights. So this is our home page

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here. And again, as I mentioned, it's been updated.

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It looks a little more modern than the

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current, business insights,

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essentials and global. So we've modernized

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it quite a bit. We've increased the accessibility.

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So let's go over how we kind of organized it here.

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So first I'll go down into just the body of the

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home page. And again, as I mentioned, we have kind of like

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little hubs built out.

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So you see the first one is going to be about companies,

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They can browse their companies or they can just take

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a look at some of the top search ones. Of course

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they're all going to be.

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familiar names because the familiar

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names are the ones that are getting searched the most

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Again, we've pulled out publications here.

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So if your patrons just want to take a look at publications,

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they can, they can browse them or

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they can take a look at some of the most utilized.

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We've also pulled up topics here.

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We have our industry section and then

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we have our major market section which

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is going to be all of the different countries

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we have highlighted within this resource

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so they can browse through countries as well as if maybe

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they just want to take a look at what's going

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on in the United States, What's going on in the United

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Kingdom. If you have business students coming in

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maybe who have projects

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going on and they need some country focused

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information,

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They'll be able to pull that here right on the

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platform

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and what's really great is if I click into

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our browse, so let's say we're going to browse all

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of our companies today.

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We've built out a lot of really nice filters

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here that's going to help them navigate down to exactly

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what they need because you can see here, um

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I have over 400,000

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companies available to me which

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is a little bit overwhelming.

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So so you have different ways to filter it out here.

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So I can filter now between public and private

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companies and I will just mention here

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generally we're going to have more information on

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public companies than private companies.

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just by the nature of the company.

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Obviously public libraries, certain libraries,

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public companies have to publish

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their information. while private companies

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do not. So we can actually narrow that

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down now. We couldn't narrow it before. So let's,

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we'll stick with public companies just

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because generally we're going to have a little bit more

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information.

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So you see, I filtered out here to public,

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I can choose to filter out their revenue. So if I'm looking

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for a larger company or maybe on

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the flip side if I'm maybe just starting off my small

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business, I want to see, what smaller

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companies I could be in competition with, you

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know, if I'm opening up a coffee shop,

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I know right now, I'm not going to be in direct

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competition with Starbucks but

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there could be smaller. Change that I am in competition

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with.

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so I can choose if I want to select

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the buy revenue here.

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If I have an industry code in mind, I can enter

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that here

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I can also choose by location so I can

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narrow it down to country or I can get

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even more narrow and narrow

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it down to states or provinces.

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And this last feature I think is really great

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is I can choose what

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type of data is available. So if I want to

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make sure I'm seeing swat analyses

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for a company. So swat is strengths,

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weaknesses, opportunities and threats.

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So it's kind of a,

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An overall rundown about the company.

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If I want to make sure I have those available,

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I can choose that.

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If I want to have company histories, I have

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that available here as well, we

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have a question, is there an industry code look up

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tool? there is not

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in the platform right now.

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Um, what might be helpful is for them to try

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to navigate through to an industry by

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either browsing through the industry or searching the

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industry and they'll have the code attached that way.

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but right now we don't have an agency

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code, industry, code browser

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or search tool right now.

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But I can choose to narrow it down here. So let's say I do

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want to include my swat analysis as well.

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So you know what you'll see, I can scroll down and I've narrowed this

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down quite a bit now. I'm at 1500 companies

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which is probably a lot more manageable for me.

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And you'll see I'll be able to take a look at what different

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types of data are available as

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well as that additional information here.

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Well let's go back to our home page for now

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because we're not quite ready to take a look at a

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company profile just yet.

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So back on the home page, in addition to the main body

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of the home page we have in our toolbar

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here, a couple additional options

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that are going to help us out.

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So this is where the comparison charts are now

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listed under this compare button. We'll

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take a look at that a little bit later, but this is where

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they'll select to compare either countries,

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industries or companies

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right next to that. We've got this really nice browse

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button. Now, these first couple of course

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are the same as what you're seeing on this home page,

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but this button actually follows us along

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throughout the session. So if I decide

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maybe I'm on a company profile and

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I want to start browsing something else as opposed to

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going back to home and then click browse,

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I can hit my browse button in my toolbar

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and I can navigate to those different entries.

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underneath that we also have the option

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to browse through our glossary or

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just financial or investment reports.

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So if we don't need a history of companies

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or things like that, we just need the financials.

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We do have the ability to browse right here

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on just those things.

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We also have a get link tool

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that's going to give you a persistent URL

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to whatever page you're on. So

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if you found a really nice company profile you're interested

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in maybe you want to save it, share it with a colleague

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or if you're a student, you want to share it with a group.

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, you can just use that. Get link copy

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and paste it.

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send it wherever you want it to go.

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So you'll notice as we start to click through

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the platform today, this get link is really going

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to follow us around quite a bit so we can get

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a direct link to whatever piece of content

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or whatever page we we need.

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We've also got highlights and notes his listed

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here. We're going to

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we're going to touch on that once we

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actually get into an article, but this

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is newly added to this resource. The ability

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to highlight and take notes within

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different articles

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But let's go ahead and run a search. So instead of browsing,

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maybe I want to just run a search today,

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I'm doing a project, let's say I'm a student

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um on

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the apparel industry. So I'm going to just search

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apparel.

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And you'll notice when I do that. I've got some

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really nice suggestions here that

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are organized for me.

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Ok. If you have a quick question, does the,

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the Perma link. So the get link require

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user authentication to access the linked content.

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So that's a great question mark.

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Um

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the get link will allow anyone

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to click in to see that piece of content that has

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been linked to. So let's say someone linked to

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one article. Anyone who has

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that link will be able to see that one article,

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but if they want to move forward in the

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the resource. So maybe they like that article

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but want to read more

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At that point they'll have to authenticate

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however your library requires it. So

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if they use a a pass password

[00:14:46.009]
library card, whatever it is at that point

[00:14:48.288]
they'll be asked to authenticate but anyone

[00:14:50.427]
will be able to access the permit link to take a look

[00:14:52.599]
at that specific page.

[00:14:58.918]
Ok, so again, as I'm looking at my

[00:15:01.298]
basic search here, you'll see I have

[00:15:03.489]
some different dropdown options and we've

[00:15:05.619]
organized them here, you'll see I've got

[00:15:07.759]
options for company profiles,

[00:15:10.048]
industry profiles or country profiles

[00:15:13.899]
I am not gonna click on any of these today though. I'm

[00:15:16.028]
actually just going to run a basic search on apparel

[00:15:18.139]
because I don't know what I want exactly. I just

[00:15:20.320]
know when it's related to apparel. So I'm going to pull everything.

[00:15:23.908]
So this is what our basic search results page is

[00:15:25.940]
going to look like. You'll see at the top here,

[00:15:28.408]
we've organized our content out. So any

[00:15:30.519]
company profiles related to my search,

[00:15:32.609]
I've pulled forward here as well as

[00:15:34.677]
industries. You'll see our trade journals

[00:15:36.950]
have their own section, reference countries.

[00:15:39.489]
You'll see there's quite a bit

[00:15:41.239]
There's a huge amount of news here. And I also

[00:15:43.330]
like to point out we also have related associations.

[00:15:46.307]
So again, if you're maybe a a small business owner

[00:15:48.798]
taking a look at your industry, you

[00:15:50.950]
may want to join an industry association to stay

[00:15:53.038]
on top of what's going on or maybe just to get support.

[00:15:55.479]
So we've got those listed within this

[00:15:57.500]
resource as well.

[00:15:59.278]
and we do have academic journals here.

[00:16:01.639]
So if you have patrons coming in who are maybe

[00:16:03.668]
looking for that higher level of content.

[00:16:05.889]
maybe again students coming in for homework help

[00:16:08.057]
or something like that.

[00:16:09.408]
We have a whole section for them.

[00:16:12.759]
Now let's scroll down here on my search results page.

[00:16:15.750]
So first I want to point out on this right hand side,

[00:16:17.798]
all of my great filter options here.

[00:16:20.408]
So say I can choose, if I have a specific

[00:16:22.918]
industry in mine here, if I have a company

[00:16:25.168]
type in mine, remember either private

[00:16:27.298]
or public, I have those here.

[00:16:29.519]
I can also narrow down based on revenue

[00:16:31.840]
document type. I can also search

[00:16:33.899]
within my results. If I want to narrow it down even

[00:16:35.918]
further, I have that avail ability

[00:16:37.969]
here and

[00:16:40.000]
now and I underneath you'll see we have a few checkmarks

[00:16:42.298]
listed here as well. So mine right now defaults

[00:16:44.719]
to showing the only full tax documents, we

[00:16:46.759]
do have citations in this resource.

[00:16:49.168]
Um so I have decided just to

[00:16:51.219]
limit down to those full tax documents,

[00:16:53.989]
I can also narrow it on to peer reviewed journal. So

[00:16:56.070]
again, if I'm a student coming in and I need

[00:16:58.239]
that peer reviewed contents, I have that

[00:17:00.369]
option right here.

[00:17:03.250]
and then on our all results here on this

[00:17:05.308]
left hand side, you'll see, we've pulled it forward

[00:17:07.528]
into different content buckets. So our companies

[00:17:09.808]
were giving a few

[00:17:11.259]
just to pull forward. Same

[00:17:13.288]
as for industries academic journals, all

[00:17:15.390]
that good stuff. We pulled out all of our different content

[00:17:17.759]
types.

[00:17:19.336]
Make it really nice and simple to navigate

[00:17:21.479]
through. And I can, let's say click into any of my companies

[00:17:24.298]
and I can take a look at all 6000 companies

[00:17:26.397]
I have here, or I can click directly

[00:17:28.499]
into a company. So let's do that. We'll

[00:17:30.846]
just move forward with Amazon

[00:17:33.067]
I'm assuming everyone on the line knows

[00:17:35.439]
about amazon.

[00:17:36.739]
So we'll go ahead and take a look at amazon,

[00:17:40.910]
Mhm. and it looks like we have another

[00:17:43.058]
question I might have missed it. Are nonprofits

[00:17:45.097]
or charities included in Gale. Um

[00:17:47.199]
Mark, I don't believe they are.

[00:17:49.357]
I believe this is strictly going to be for profit

[00:17:51.739]
businesses, but let me reach out to my

[00:17:54.259]
um my product team just to make sure

[00:17:56.337]
because I don't wanna mislead you. Um and I have your

[00:17:58.420]
information on this question. So I'll just

[00:18:00.558]
send you an email once the session's done just to verify,

[00:18:03.077]
but I'm pretty sure we don't include

[00:18:05.597]
nonprofits or charities,

[00:18:08.269]
watch out for an email from me shortly.

[00:18:11.750]
so now that I've clicked on a company, this

[00:18:13.880]
is going to be a company profile page

[00:18:16.229]
here. So we've organized this and laid it out

[00:18:18.410]
really simply so your users are going to be

[00:18:20.430]
able to find the content they need here.

[00:18:22.528]
So you'll see at the top you, you just kind of brief

[00:18:24.558]
bits of information. You'll see, we link to social

[00:18:26.640]
media if the company has that sort of thing,

[00:18:29.259]
we'll link to their website, give some

[00:18:31.367]
quick facts, the quick bits

[00:18:33.548]
of revenue, employees, all that good stuff.

[00:18:35.847]
Then as we scroll down, we're starting to get some more

[00:18:37.979]
advanced information and some more detailed information,

[00:18:41.709]
So we've got our company overview here.

[00:18:44.259]
and linked out into that overview are going to be some

[00:18:46.400]
different articles as well as brands

[00:18:48.939]
and things like that. You can take a deeper look at

[00:18:51.317]
next to that. Now remember not every company

[00:18:53.357]
is going to have a swat analysis but if they do

[00:18:55.837]
it's going to appear here on this right hand side.

[00:18:58.528]
the majority of our large public companies

[00:19:00.769]
are going to have these swat analyses, especially

[00:19:03.288]
since a lot of them are required to publish them,

[00:19:06.509]
So we can take a look at this if we want to, I can click

[00:19:08.567]
read full swat analysis and it's

[00:19:10.607]
going to pull that forward for me

[00:19:12.920]
scroll it down here

[00:19:14.847]
and I'll be able to read through that

[00:19:18.400]
jump back here though.

[00:19:21.067]
So underneath, we're going to get into the financials.

[00:19:23.548]
So you'll see these are pretty pretty advanced.

[00:19:25.808]
I can click in to get the full information if

[00:19:27.930]
I want to. But we're giving kind of some

[00:19:29.949]
of the beginning information right here on this page.

[00:19:33.347]
underneath that you'll see if we can look at our financial

[00:19:35.567]
performance over time.

[00:19:37.890]
At this point you'll see. It also gives me

[00:19:40.009]
the option to open my compare tool. So if

[00:19:42.199]
I want to maybe compare amazon to

[00:19:44.729]
Ebay, I can do that from here.

[00:19:46.989]
If I would like to,

[00:19:48.519]
we're not going to today

[00:19:51.150]
underneath this here, I've got my competitors

[00:19:53.890]
again, I can compare these at this point if

[00:19:55.910]
I want to open my comparison charts

[00:19:58.009]
or I can click directly into my competitors

[00:20:00.288]
if I want to move forward that way.

[00:20:02.390]
and then I have my industry listed here as well. So

[00:20:04.500]
I know we had a a previous question about finding

[00:20:06.617]
industry codes. So while we don't have

[00:20:08.630]
a look up right now, if you clicked into a business,

[00:20:11.298]
we do include each of the industry codes

[00:20:13.509]
um, related to that business. So that

[00:20:15.630]
is one way to, to pull the information is

[00:20:17.699]
to go into a company profile.

[00:20:21.699]
now underneath that is going to be.

[00:20:25.880]
so a question, where is the financial data source from

[00:20:28.000]
and how often is it updated? So we have quite a few

[00:20:30.117]
different third party

[00:20:32.288]
groups that we work with to pull out this, get

[00:20:34.519]
together Most of this is published by the companies

[00:20:36.959]
and we're talking about their investments,

[00:20:39.500]
reports, their financial reports and things

[00:20:41.607]
like that. We also have some Plunket reports

[00:20:44.000]
in here and quite a few different reports

[00:20:46.390]
from third parties. So um Mark,

[00:20:48.817]
it's going to depend on what specific

[00:20:51.500]
um piece of data you're looking

[00:20:53.509]
at. but a lot of it is published

[00:20:55.630]
by companies who are public companies

[00:20:58.077]
and then we aggregate it together.

[00:21:07.759]
Ok. And then again at the bottom we can

[00:21:09.769]
take a look at our company articles here.

[00:21:12.107]
So this is going to give us kind of the written

[00:21:14.170]
bit of information. Now,

[00:21:16.009]
as you'll see, we've got market research reports,

[00:21:18.759]
trade journal articles as I mentioned. If we have

[00:21:20.880]
specific trade journals in mind, we can take a look

[00:21:23.077]
at those

[00:21:24.278]
and just really simply navigate through

[00:21:26.357]
everything.

[00:21:32.209]
Now, I'm going to go back to my search here

[00:21:37.538]
Now, let's say instead of companies, I wanted to take

[00:21:39.670]
a look at the industries related to apparel.

[00:21:41.920]
Remember that was my beginning. Basic search.

[00:21:44.979]
I can do that. Let's click into an industry

[00:21:47.420]
instead and see what an industry profile looks

[00:21:49.519]
like. You'll see. It looks fairly similar of

[00:21:51.880]
course, just by the nature of the two entities,

[00:21:54.140]
it's going to be a little bit different, but we have still

[00:21:56.357]
got our industry overview here. We're still

[00:21:58.390]
showing revenue as well as number of employees.

[00:22:02.140]
scrolling down here, we're still giving top

[00:22:05.038]
companies top competitors to

[00:22:07.239]
see I can narrow that down to globally or

[00:22:09.259]
if I have a specific country in mind, I can narrow

[00:22:11.308]
it down that way

[00:22:13.817]
underneath we've had we have a few different

[00:22:16.259]
industry reports from various

[00:22:18.439]
entities who build those out for us

[00:22:21.650]
We've got again, related industries

[00:22:23.670]
and I can browse all my industries here. If

[00:22:25.959]
I want to

[00:22:28.469]
and then just like with companies, I've got my articles

[00:22:30.930]
pulled out down here, below. So again, I can

[00:22:33.028]
still take a look at all of those articles

[00:22:35.087]
if I would like to,

[00:22:39.587]
I'm going to go back one more time

[00:22:41.650]
to the search that we already ran for payroll.

[00:22:44.180]
I'm actually going to click into an article

[00:22:46.327]
as opposed to one of those profiles.

[00:22:49.058]
So I want to show you some of the next different

[00:22:51.170]
tools we have when we're taking a look at some

[00:22:53.180]
piece of text here.

[00:22:54.817]
Um so let's click into

[00:22:59.479]
we'll click into one of these magazine articles

[00:23:01.699]
today. Um we'll do this one

[00:23:05.567]
So when I'm in a piece of text, I'm not looking

[00:23:07.709]
at a company, I'm not looking at an industry, I'm just

[00:23:09.769]
physically looking at an article or

[00:23:12.189]
a a journal piece, a news report

[00:23:14.587]
I've got a few different tools that we didn't have

[00:23:16.778]
previously within either of our business insights,

[00:23:19.107]
resources.

[00:23:20.479]
So you'll see at the top of the page here, this is where

[00:23:22.577]
they appear. So we've got a citation.

[00:23:24.827]
So if you have students coming in, if

[00:23:26.989]
you're working at a school library or if you're a public

[00:23:29.278]
library with students coming in for homework

[00:23:31.558]
help, they do have a citation available

[00:23:34.028]
here in M L. A. A P A Chicago

[00:23:36.250]
or Harvard versions.

[00:23:38.469]
and they can export that citation

[00:23:40.857]
to easy bib, noodle tools,

[00:23:43.048]
google drive one drive, all that good stuff

[00:23:46.880]
Next to that. We also have a nice send two option

[00:23:49.269]
here and with this again, we're

[00:23:51.327]
integrated with both google drive and

[00:23:53.420]
one drive. So I can send this content to either

[00:23:55.650]
one of those. I'll just have to sign on

[00:23:57.837]
and then it'll send it right over for me or I can

[00:23:59.910]
email this to myself. So this is great

[00:24:02.180]
if you have a patron who's maybe just quickly

[00:24:04.337]
trying to pull content, who doesn't have time to sit

[00:24:06.459]
in your library and read this bit of information. Who wants

[00:24:08.630]
to just save it for later. They can just

[00:24:10.837]
quick shoot it into one of their drives and then it's

[00:24:12.847]
readily available for them.

[00:24:15.259]
it does create a new folder within their

[00:24:17.317]
drive that's going to be labeled gale business

[00:24:19.607]
insights. So all of the content

[00:24:22.038]
they send over to their drive from business

[00:24:24.308]
insights are going to be funneled into that one

[00:24:26.327]
spot for them

[00:24:27.798]
just to keep them nice and organized.

[00:24:31.229]
moving forward from that from that send too. We

[00:24:33.327]
also have both a download

[00:24:35.337]
feature that's going to download this to the desktop

[00:24:37.607]
and a print tool

[00:24:39.979]
Again, I've got my great get link feature

[00:24:42.107]
here. So if I want to get a link

[00:24:44.357]
to this specific article, same deal,

[00:24:46.719]
I can grab that link, share it with whoever I want.

[00:24:49.269]
Anyone can access this specific

[00:24:51.317]
page that I linked without having to authenticate.

[00:24:54.038]
But if they decide to move forward into the resource,

[00:24:56.939]
then they're going to need to authenticate with however

[00:24:59.239]
you already have it set up.

[00:25:04.298]
scrolling down a little bit here. So

[00:25:06.337]
all of these tools are also

[00:25:08.400]
found,

[00:25:09.509]
all of the the sending tools are also found down

[00:25:11.719]
here under the title of this article. So

[00:25:14.019]
it's a little bit of redundancy just to make sure your patrons

[00:25:16.538]
find the tool that they need. We've included

[00:25:18.778]
it in two different spots. So you'll see, we still

[00:25:20.910]
have our google drive, our one drive, our email,

[00:25:23.058]
our download and our print, sending over

[00:25:25.160]
the same information. It's just a second place

[00:25:27.278]
to make sure they can find that that content.

[00:25:30.880]
We also include an explore panel

[00:25:32.979]
on this right hand side here to help them continue

[00:25:35.160]
to research. So they want more articles

[00:25:37.420]
like the one they're currently on, we have that

[00:25:39.857]
or if they just want some related subjects

[00:25:42.317]
to what we're looking at right now, we have those listed

[00:25:44.367]
here as well and that will launch them into

[00:25:46.479]
a new search result for them to take a look at.

[00:25:52.160]
Now moving forward with our tools, we've got some really

[00:25:54.327]
nice we like to call them text manipulation

[00:25:56.798]
tool but it's tools that are going to

[00:25:58.857]
help your users really access this content

[00:26:01.269]
and customize what they're seeing

[00:26:03.367]
on the screen.

[00:26:04.577]
So the first is going to be our translate option which

[00:26:06.719]
is listed right here.

[00:26:09.160]
When I hit translate, I can now translate

[00:26:11.308]
my interface language, which is going

[00:26:13.449]
to change the language of all of the different

[00:26:15.500]
tools you see on the screen. Let me switch

[00:26:17.670]
it over here and we'll go to spanish.

[00:26:21.979]
You see all of my tools have been changed, My search

[00:26:24.180]
bar is in spanish. All of my little

[00:26:26.317]
buttons up top here are in spanish, my explore

[00:26:28.699]
panel is in spanish, it's going to

[00:26:30.709]
change all of that for me and it's going to change it throughout

[00:26:32.949]
the whole session. So if I translate

[00:26:34.979]
my interface before you can get

[00:26:37.048]
started, I can make sure I know where I'm navigating

[00:26:39.337]
to but I'm going to switch

[00:26:41.538]
it back to english here.

[00:26:43.357]
There we go.

[00:26:45.317]
And then under that same translate button, you'll

[00:26:47.449]
see you can translate your article

[00:26:50.117]
and it is going to translate one article at a time.

[00:26:52.337]
So as your patrons start to click through, they

[00:26:54.357]
will need to translate each article. But

[00:26:56.380]
if they translated that interface language, they're going

[00:26:58.567]
to know what they're clicking into, they're going to

[00:27:00.617]
retain that language that they need.

[00:27:04.798]
right next to that translate feature. We have the

[00:27:06.867]
ability to increase or decrease the font size

[00:27:10.587]
again, just to make it as accessible as possible

[00:27:13.009]
for them

[00:27:15.239]
we've got some different display options

[00:27:17.538]
and excuse me

[00:27:19.209]
so they can choose the color of the background

[00:27:21.567]
if they like. So whichever they think

[00:27:23.660]
is easiest to read. They can change

[00:27:25.920]
the font options here. You'll see. We do have

[00:27:28.058]
a dyslexia font available for patrons who

[00:27:30.097]
need that.

[00:27:31.160]
and then they can also change the line, the letter

[00:27:33.298]
and the word spacing.

[00:27:34.808]
So again this is very

[00:27:36.930]
customizable. We want to make sure they're going to

[00:27:38.989]
be able to understand this information and

[00:27:41.317]
see it as clearly as they need it so we can change

[00:27:43.660]
all of this right here on the platform.

[00:27:46.558]
I'm gonna go back to my default settings today though just

[00:27:48.798]
because that's a little bit easier for me to read.

[00:27:54.449]
Now in addition to this, we have our listen tool

[00:27:56.650]
which is right next to the display option. So this

[00:27:58.808]
listen,

[00:27:59.640]
I'm not going to play it today because I'm not sharing

[00:28:01.709]
my computer sound with you, but this

[00:28:03.880]
listen is going to be the full article for

[00:28:05.949]
them and they can choose if

[00:28:07.969]
they hit this little gear here

[00:28:11.650]
to again edit what they're seeing

[00:28:14.019]
so they can change it defaults to highlighting

[00:28:16.298]
the text that it's reading. They can turn that off

[00:28:18.798]
or they can choose what it's highlighting as

[00:28:20.857]
it's reading. If it's

[00:28:23.000]
reading a little bit fast for them, they have the option

[00:28:25.308]
to slow that reading speed down. It

[00:28:27.390]
defaults to a medium speed, but we do have

[00:28:29.449]
a slow version as well.

[00:28:31.680]
So again

[00:28:32.709]
increase the access the accessibility

[00:28:35.269]
of this content really simply right here

[00:28:41.067]
Now, one last document tool, I'm going to show

[00:28:43.250]
you before we take a look at our comparison charts,

[00:28:45.660]
is going to be the highlights and notes feature.

[00:28:48.680]
So if they're reading through an article and they find

[00:28:51.009]
some really interesting key points that they want to use

[00:28:53.269]
for whatever it is, maybe they're a small

[00:28:55.528]
business owner who's building their own business plan and

[00:28:57.538]
this is something that's going to help them with a specific

[00:28:59.769]
section.

[00:29:00.660]
Maybe it's a general researcher

[00:29:02.739]
who just found something really interesting that

[00:29:04.798]
they want to maybe take a closer look at later,

[00:29:07.189]
so they copy and paste that little bit of information

[00:29:09.449]
and they can save it.

[00:29:11.680]
so I'm just going to click and drag over

[00:29:13.739]
whatever I think is important.

[00:29:15.880]
I can highlight this

[00:29:21.107]
I can add a note if I want to and I can save it.

[00:29:23.729]
and I can do that as many times as I want

[00:29:25.798]
and in as many articles as

[00:29:27.949]
I want. So I can go through if I'm researching,

[00:29:30.259]
you know, if I think key market players are really important,

[00:29:33.420]
Um

[00:29:35.558]
I can highlight those

[00:29:37.170]
so I can go through and highlight anything as I I think

[00:29:39.459]
is important in as many articles as I want.

[00:29:42.719]
But these highlights of these notes are session

[00:29:44.750]
based. So your users, if

[00:29:46.910]
they do decide to to mark up these pieces

[00:29:49.160]
of text, they need to get this out of the platform

[00:29:51.709]
before they're signed off or before they close out

[00:29:53.719]
of their browser so they can do that in any

[00:29:55.798]
of the ways I previously mentioned. They can send over

[00:29:57.979]
to their drives, they can email, download or print

[00:30:00.837]
and then we keep those highlights for them.

[00:30:07.949]
and we have a question where do the notes show

[00:30:10.009]
up? I don't see it. I don't see it next

[00:30:12.229]
to the text. You are correct. So the notes

[00:30:14.459]
will one show up here? If I

[00:30:17.788]
If I click on the highlight it will appear

[00:30:19.817]
here. And

[00:30:22.269]
if I decided to download or print this

[00:30:24.308]
or send it wherever, um

[00:30:26.670]
the highlights is going to appear at the bottom

[00:30:29.019]
of the page and it's going to include

[00:30:31.660]
um any notes that I took. So it'll be at the

[00:30:33.739]
bottom of the page, you'll get the highlight with

[00:30:35.817]
the information I highlighted and then the notes will

[00:30:37.900]
appear down there.

[00:30:42.949]
And they're all also found in a different spot as

[00:30:45.117]
well. So if I click up now to my

[00:30:47.239]
highlights and notes, you'll see. I've got a little three attached

[00:30:49.650]
to that. If I click into this here,

[00:30:52.337]
I'm gonna click a view. All highlights and notes,

[00:30:57.170]
This is a really nice

[00:30:59.880]
Place for your users to land. If they have

[00:31:01.949]
highlighted, you know, three or four articles

[00:31:04.160]
because they're going to have all of those article

[00:31:06.469]
highlights listed in this one page. You'll see, I've got

[00:31:08.489]
the title of the article. I clicked into.

[00:31:11.239]
I've got each of those highlights and then I'll

[00:31:13.250]
see the notes I took

[00:31:15.400]
and then I can also edit those notes if I want to add

[00:31:17.558]
more. So this is a nice landing point.

[00:31:19.607]
If they've done a lot of this research,

[00:31:21.689]
they can come here, they can take a look at all of that,

[00:31:23.900]
They can jump back into whatever article they need,

[00:31:26.439]
but they can also send this particular

[00:31:28.500]
page over to their drives or they can

[00:31:30.538]
download or print them.

[00:31:35.327]
Yeah, I agree and I agree that it is very cool.

[00:31:38.430]
It's a really nice feature. So if you do have

[00:31:40.750]
um a lot of

[00:31:42.347]
research being done in one session, you know, and they

[00:31:44.430]
don't want to lose all of this information.

[00:31:46.650]
and maybe they don't want to send five whole articles

[00:31:49.150]
to their drive. They think it might be a

[00:31:51.209]
little bit overwhelming for them. They

[00:31:53.229]
can just highlight the parts, they do want to keep

[00:31:55.439]
come to this highlights and notes page

[00:31:57.729]
and then send it over where they want it to go.

[00:32:00.567]
And what's great is when they send it it does

[00:32:02.607]
send the title of each article with the hyperlink.

[00:32:05.298]
So if they come back to this page and realize that they do

[00:32:07.439]
actually want to dive deeper

[00:32:09.607]
into an article, they've already got the hyperlink.

[00:32:11.910]
They'll be able to click right back into that article

[00:32:14.107]
within the platform to continue their reading

[00:32:20.250]
Yeah, we have a question. Can I explain how the highlight legend

[00:32:22.640]
works? I most certainly can.

[00:32:26.640]
So you can make labels scroll

[00:32:28.969]
down here

[00:32:37.519]
strange.

[00:32:40.170]
Ok. Um Well the labels button

[00:32:42.519]
should be here, not quite sure

[00:32:44.577]
why it isn't.

[00:32:45.650]
but generally with a highlight legend, you can

[00:32:47.910]
choose to label different highlight

[00:32:49.989]
colors so you'll see I've colored in purple

[00:32:52.269]
and blue and there are a few other highlight options as

[00:32:54.400]
well And I can

[00:32:56.538]
label each of those. So if I wanted to label maybe

[00:32:58.660]
purple as um,

[00:33:01.150]
beginning research may be blue with financials

[00:33:03.528]
and then I have chosen orange to represent

[00:33:05.729]
competitors or something like that.

[00:33:07.778]
Um, I can do, I should

[00:33:10.077]
be able to do that here. I'm not quite sure why

[00:33:12.288]
my labels aren't appearing.

[00:33:14.788]
Um but thank you for pointing that out. I'm also going

[00:33:16.798]
to bring that to my product manager because generally

[00:33:19.317]
you'll have a button up top here that says labels,

[00:33:21.567]
you'll be able to click into it and then label

[00:33:23.778]
through your different, your different

[00:33:25.959]
highlight colors. And then those labels are

[00:33:28.117]
going to appear right here.

[00:33:34.170]
Ok, now does anyone have any question about

[00:33:36.367]
any of the tools that I just went over?

[00:33:38.640]
any of the features, how they function,

[00:33:40.650]
anything like that at all?

[00:33:47.769]
Ok, I don't see any. So

[00:33:49.788]
I want to take a look at our comparison charts

[00:33:51.867]
because those are of course a big part of this resource

[00:33:54.808]
and they look a little bit different now. So

[00:33:56.827]
I'm I just jumped back to home just so we have like

[00:33:58.939]
a nice landing point so everyone knows where we

[00:34:00.959]
are. and I'm going to click into my compare

[00:34:03.390]
button, which is in my toolbar right here,

[00:34:08.550]
So now from this point I can choose to

[00:34:10.969]
compare either companies,

[00:34:13.099]
industries or countries. The defaults just a popping

[00:34:15.199]
up on companies.but on this

[00:34:17.219]
left hand side here I can change it if I want

[00:34:19.309]
it to be industries or countries, but we'll

[00:34:21.478]
keep it as companies for now.

[00:34:23.378]
And they can search by name or ti

[00:34:25.559]
or simple if it's a public company, I recommend

[00:34:27.570]
using tick or simple just because a lot

[00:34:29.840]
of times it's a little bit more precise. Sometimes

[00:34:32.059]
different companies will have different subsidies.

[00:34:34.889]
Um

[00:34:35.809]
kind of pulled out separately so you might get

[00:34:37.909]
more than one entry. So I always recommend

[00:34:40.059]
using theeither the ticker symbol

[00:34:42.378]
if it's a company or the industry code

[00:34:44.530]
if it's an industry.

[00:34:49.239]
And we've got just one quick question and it is

[00:34:51.309]
not a dumb question at all about keeping

[00:34:53.878]
highlights and notes. So once

[00:34:56.148]
your, your patron sends highlights and notes

[00:34:58.228]
to wherever they want them to go, if they send them over

[00:35:00.239]
to their drive or if they email them, um

[00:35:02.849]
that content is theirs forever.

[00:35:05.079]
So that document with the notes they took

[00:35:07.530]
will always be in their drive. It's not going to,

[00:35:10.849]
you know, magically disappear after a few months

[00:35:13.418]
whenever they need it. It's going to be on their drive

[00:35:15.668]
in the gale business insights folder.

[00:35:23.898]
into second parts of that question. Will

[00:35:26.018]
um will it follow through any upgrades?

[00:35:28.159]
So, even when this platform upgrades

[00:35:30.539]
any content that patrons

[00:35:32.780]
or that users have pulled out of the resource

[00:35:34.800]
previously, even if it's the old interface,

[00:35:37.478]
um

[00:35:38.918]
is going to appear on your one drive.

[00:35:41.360]
Um because it's really, it's almost like a copy and paste

[00:35:43.639]
of a document. So they have that

[00:35:45.728]
stable document there for them.

[00:35:50.739]
hm So

[00:35:54.449]
let's get started here with our

[00:35:56.719]
comparison chart. So I'm

[00:35:58.728]
going to compare Apple and Microsoft

[00:36:00.949]
because they're pretty popular. We all know about

[00:36:03.059]
them So Apple

[00:36:05.320]
I'm going to search I'm going to add here

[00:36:07.478]
again, I'm using the taker symbol just because it's

[00:36:09.550]
a bit easier for me.

[00:36:13.090]
So we're going to include Microsoft here.

[00:36:18.018]
now? I've got my two

[00:36:20.099]
options listed here. I can search a total

[00:36:22.159]
of three. So if I also wanted to search

[00:36:24.840]
um Samsung,

[00:36:26.978]
I can have Samsung here as well. And

[00:36:29.070]
then I need to choose what metric I want to compare.

[00:36:31.119]
I can compare revenue or I can compare employees.

[00:36:34.280]
So if I select revenue, I've got that listed here,

[00:36:36.739]
I can also choose to search both.

[00:36:39.329]
Makes it a little bit um

[00:36:42.559]
harder to read. So we're going to stick just with

[00:36:44.590]
the one today.

[00:36:46.429]
but I have that listed here. You'll see it's still

[00:36:48.659]
interactive so I can take a look at the different

[00:36:50.760]
amounts here,

[00:36:52.699]
It's given me the information on each company below.

[00:36:55.820]
and I can actually click into these company profiles

[00:36:58.039]
now. So if I'm

[00:37:00.010]
man, more interested in

[00:37:02.018]
Apple and want to continue to learn about them.

[00:37:04.159]
I don't need to go somewhere else and come back

[00:37:06.280]
or I don't need to search Apple and try to find them

[00:37:08.300]
in my search results. I can just click

[00:37:10.389]
into my new company profile and it's automatically

[00:37:12.728]
going to launch me there.

[00:37:16.438]
now I do have the option to view this as a table

[00:37:18.579]
as well. If I prefer that option, you'll

[00:37:20.610]
see, I can do that right here,

[00:37:23.438]
I personally like the chart, I think it's nice

[00:37:25.489]
to get the, the visual of it. So I'm going to leave

[00:37:27.639]
it as chart for today

[00:37:29.579]
and now I can send this information. So you'll

[00:37:31.679]
see, I can send this info over to my google drive.

[00:37:33.750]
My one driver, my email

[00:37:36.550]
I can also download or print it right here

[00:37:38.889]
and again, I've got my gali tool.

[00:37:41.768]
So I can hold on to this information now,

[00:37:44.110]
just like highlights and notes, any charts

[00:37:46.719]
that I make anything in this session.

[00:37:49.050]
Once I click off of it, it's gone.

[00:37:51.590]
So, if I did build out a chart that I want

[00:37:53.610]
to keep, make sure they send it over somewhere

[00:37:55.909]
or they download it or they print it and they'll be able to keep

[00:37:58.128]
that information,

[00:38:00.429]
and I can easily remove any of these at any time

[00:38:02.648]
as well. So, if I now just want to look at Apple,

[00:38:05.599]
I can get rid of Microsoft. And now I'm just looking at the

[00:38:07.648]
one company.

[00:38:09.030]
So even though it's technically not comparing,

[00:38:11.409]
I can take a look at one company to see where

[00:38:13.478]
they've, where they've been and where they're going.

[00:38:19.929]
now. I've got just one final tool.

[00:38:22.128]
I want to take a look at. I wanna look at our advanced search,

[00:38:24.409]
which is

[00:38:25.469]
which is pretty beefed up now. So

[00:38:27.708]
do we have any questions about the comparison charts

[00:38:30.478]
or some of those tools we went over?

[00:38:35.780]
Ok.

[00:38:36.898]
No question. So, let's go ahead and jump into advanced

[00:38:39.039]
search then. So it's going to be found right next

[00:38:41.360]
to our basic search bar. If we're

[00:38:43.378]
on the home page, let me jump back here. It's just right

[00:38:45.518]
underneath our basic search bar.

[00:38:47.860]
when I click into this here, I've got so many

[00:38:50.090]
different options to narrow down to what I'm looking

[00:38:52.289]
for. So we've got our advanced search here

[00:38:55.280]
scroll down a little bit and you'll see.

[00:38:57.478]
We give some nice information on what they're

[00:38:59.500]
going to be searching with these different fields. So

[00:39:01.619]
if I

[00:39:02.530]
um

[00:39:04.668]
let's say entire document.

[00:39:06.510]
if I want to search in the entire document,

[00:39:09.010]
it's telling me what results are going to show. It's

[00:39:11.148]
changing these finds results. That section

[00:39:18.010]
look, I got a few questions, what are your exact

[00:39:20.438]
sources for stats? what

[00:39:22.728]
full text periodicals are included,

[00:39:25.268]
yep. So

[00:39:29.010]
when we're talking about periodicals and publications,

[00:39:31.559]
we can take a look right here. We can actually search

[00:39:33.750]
and browse through those,

[00:39:36.750]
So clicking into my publications here,

[00:39:39.539]
You'll see. I've got 14,000

[00:39:41.559]
results and then I can narrow it down here on

[00:39:43.590]
this right hand side. So if I'm looking for

[00:39:46.000]
a specific format or a specific

[00:39:48.280]
subject, I can narrow that down here.

[00:39:51.659]
We've also got a few different language

[00:39:54.369]


[00:39:54.378]
publications here as well. So we've got a few

[00:39:58.199]
options that are not originally

[00:40:00.398]
in english. Excuse me.

[00:40:03.378]
And I can also search at the very top here. Search

[00:40:05.619]
my publication,

[00:40:13.239]
I'm just reading through, we've got another question here. So are there

[00:40:15.329]
articles comparing Ceo s of companies,

[00:40:17.679]
how about instructional resources for

[00:40:19.780]
starting day training, our staff investing in general

[00:40:22.688]
or articles on how to start a

[00:40:24.699]
specific business? So

[00:40:27.550]
we don't have them labeled as such,

[00:40:29.590]
like I can't pull forward um a a Ceo

[00:40:31.978]
comparison table or something like that.

[00:40:34.268]
Um But I would assume if you started

[00:40:36.610]
kind of searching through this resource or searching through publications,

[00:40:39.579]
you're certainly going to find. Um

[00:40:42.478]
publications that are going to include some of those

[00:40:44.500]
ideas. Certainly.

[00:40:52.500]
And we've got a usage

[00:40:55.219]
question here about counter

[00:40:57.518]
four Counter five reports. Um

[00:40:59.559]
So amy let me again talk to products.

[00:41:01.878]
Um I've not been updated on the

[00:41:04.039]
the usage reporting just yet. So let me reach

[00:41:06.110]
out to them for that as well. Um Just

[00:41:08.179]
like with Mark before we ask a question

[00:41:10.559]
um Let me get back to you on that with my product team to

[00:41:12.648]
see if they have updated to the Counter five

[00:41:14.878]
yet. And

[00:41:20.860]
now a question, would there be any strategic planning

[00:41:23.070]
docs available with company

[00:41:25.090]
profiles? So if excuse

[00:41:27.659]
me. Um If the companies have published

[00:41:30.030]
something,

[00:41:31.378]
that we can add within this resource. We will,

[00:41:33.559]
so if they have their own strategic planning, um,

[00:41:35.820]
a lot of times we'll get their um, you

[00:41:37.878]
know, their their year, yearly published

[00:41:40.688]
bit of content. But if they

[00:41:42.699]
put something out there, we will certainly have that available.

[00:41:45.329]
lots of our publications. We have things like

[00:41:47.583]
case studies that are going to give you quite

[00:41:49.684]
a bit of information on different strategies and things

[00:41:51.744]
that have been used.

[00:41:52.934]
Um, so it really, it depends on the company

[00:41:55.014]
if they've built that out for themselves.

[00:41:57.135]
And it also depends on the publication,

[00:41:59.313]
you can take a look at some of the different publications

[00:42:01.965]
to see what they're highlighting.

[00:42:09.949]
So, let me just jump back here to my advanced search

[00:42:13.449]
So I did want to scroll down just to show you some of the

[00:42:15.510]
different bits of information here. So

[00:42:17.780]
underneath are great search limiters. So again,

[00:42:20.030]
I can narrow down just a full text or just to peer

[00:42:22.179]
review it if I want to. But this is a really

[00:42:24.360]
useful section here and narrowing down by content

[00:42:26.929]
type So again,

[00:42:29.079]
I can narrow it down just to companies if I want to

[00:42:31.159]
just take a look at companies. But what's nice

[00:42:33.329]
is I can also narrow it down if I just want to take a look at case

[00:42:35.539]
studies maybe. So if I want to see what other companies

[00:42:38.398]
in my industry have done in the past, we've

[00:42:40.599]
got full text case studies here available.

[00:42:44.059]
We've also got market research reports.

[00:42:46.079]
So if we're looking for um I know some people

[00:42:48.128]
have asked different statistics or

[00:42:50.398]
different bits of information. You can pull

[00:42:52.510]
those actually directly from the reports. It will have

[00:42:54.659]
all of the the publisher information

[00:42:57.099]
right on that piece of content and you'll be able to pull those

[00:42:59.378]
forward. So we do have that available here

[00:43:01.500]
as well as market share and rankings

[00:43:03.728]
on here.

[00:43:18.228]
looks like you have another question. I noticed that you have a directory

[00:43:20.780]
in your publication format. What qualifies

[00:43:23.070]
a resource to be included in your directory?

[00:43:25.829]
Um So

[00:43:27.860]
in our publication format, I'm sorry on this page

[00:43:30.110]
are we talking about

[00:43:33.429]
just want to make sure I'm responding

[00:43:35.750]
to exactly what you're

[00:43:37.719]
ok on our um

[00:43:39.889]
Our publication.

[00:43:46.489]
Sorry, I just want to make sure I'm answering exactly

[00:43:48.619]
what you're looking for. Um our publication format.

[00:43:51.398]
Um

[00:43:52.228]
So that's just that's indicated by the publisher.

[00:43:55.070]
So that's been flagged on the publisher as

[00:43:57.128]
a type of um, of publication.

[00:43:59.750]
So most likely that we have you know, contact

[00:44:02.128]
information for whatever industry or whatever

[00:44:04.559]
bit of contents is covered

[00:44:06.869]
in that

[00:44:09.349]
So that's not our directory, that's external

[00:44:12.128]
publisher directories,

[00:44:26.610]
Sorry, I'm just clearing out to make sure we get all of our questions

[00:44:29.070]
answered.

[00:44:36.289]
And we've got a question here about our industry

[00:44:38.648]
codes, do we use the 2017 version

[00:44:40.728]
or the 2022 version?

[00:44:44.039]
That's another great, great question I would assume,

[00:44:46.409]
since we're updating Gil business insights

[00:44:48.478]
now that we have the updated version.

[00:44:50.659]
But again, Carol, that's something I can bring to my product

[00:44:52.878]
managers to get the exact information for

[00:44:55.018]
you. Um I know with the current

[00:44:57.139]
business insights essentials or global,

[00:44:59.199]
I believe we are still using the 2017 version.

[00:45:01.699]
but let me just check with them. I'm assuming the 2022

[00:45:04.280]
will roll out with this update if it hasn't

[00:45:06.389]
already. So I'll get with them

[00:45:09.070]
and give you a full answer there.

[00:45:17.309]
And then look for another question exporting

[00:45:19.469]
to specific country information,

[00:45:22.280]
um, Henry, can you expand upon that

[00:45:24.429]
just a little bit,

[00:45:26.760]
um

[00:45:27.889]
Are you asking?

[00:45:30.489]
Mhm Yeah, if you could just expand upon that

[00:45:32.619]
a little bit for me.

[00:45:34.849]
I'll be able to to answer that for you.

[00:45:40.250]
I'm not sure is the question, um, countries

[00:45:42.849]
exporting to other countries or

[00:45:45.099]
um,

[00:45:46.030]
what a country's export is

[00:45:49.958]
Um because if we're looking let me jump

[00:45:52.079]
here into

[00:45:54.378]
a country here,

[00:45:56.610]
just click into the United States here. Excuse

[00:45:59.119]
me. So if we're looking at a country

[00:46:01.659]
you'll see we do get quite a bit of information about

[00:46:03.760]
that country. So that's

[00:46:05.750]
what you're referring to. Um

[00:46:08.050]
you'll get that information here right on our country

[00:46:10.329]
section.

[00:46:14.039]
and we do have a country overview

[00:46:16.360]
as well as a market line industry report

[00:46:18.550]
listed here.

[00:46:23.929]
So Henry. If you could just give me a bit more

[00:46:26.079]
information, I'll make sure I can answer your question all

[00:46:28.099]
the way through.

[00:46:29.070]
Um And I don't see any other questions.

[00:46:31.398]
So before we leave for today since we're technically

[00:46:33.719]
over time just a little bit um I do

[00:46:35.750]
want to give you guys some wrap up information so

[00:46:37.800]
if you have further questions I want you to be supported

[00:46:40.340]
nowhere to go. Um So you have access

[00:46:42.570]
to a customer success manager who can walk

[00:46:44.820]
you through the platform again if you want to maybe take a closer

[00:46:46.978]
look at different sections they can also

[00:46:49.010]
talk about pulling usage and things like that.

[00:46:51.340]
if you don't know, your customer success success

[00:46:53.418]
manager is feel free to reach out to Gale

[00:46:55.478]
dot customer success at engage

[00:46:57.619]
dot com. You'll be forwarded to the correct person

[00:46:59.699]
so you can dive deeper into this resource

[00:47:01.780]
if you want. Or maybe just talk about some best

[00:47:03.929]
practices that would work for your institution

[00:47:06.159]
more specifically than what we went over today.

[00:47:09.079]
You also have access to a one of our sales consultants

[00:47:11.639]
so if you haven't spoken with them yet maybe you want

[00:47:13.688]
to you can feel free to

[00:47:15.699]
go to support dot g dot com forward slash repin

[00:47:18.030]
it'll be forwarded to the correct individual

[00:47:20.260]
there. We've also got some great support

[00:47:22.659]
and training tools available for you, so

[00:47:25.079]
we've got

[00:47:26.530]
this webinar will be uploaded. We've also

[00:47:28.570]
got a resource guide and things like that related

[00:47:30.619]
to gale business in sites on our support site,

[00:47:32.699]
which is support dot g dot com.

[00:47:35.250]
We'll have that available and ready for you.

[00:47:37.610]
I do have a training session survey here as well.

[00:47:39.809]
It did actually pop up in your browser as soon as

[00:47:41.829]
you signed on to the session today. If

[00:47:44.010]
you can take that that would be great. Um

[00:47:46.309]
And I think I see a few more questions coming on

[00:47:48.510]
but if if you don't have any questions

[00:47:50.750]
feel free to hop off. I know I took up a couple

[00:47:52.809]
more minutes of your time than expected,

[00:47:54.929]
I appreciate you being on the line. If

[00:47:57.179]
you did ask a question, go ahead and stay on, just

[00:47:59.250]
give me one quick second here.

[00:48:01.268]
I'm going to stop my recording and

[00:48:03.309]
I'll go ahead and answer those for you.