FAQs

For MARC record access issues (i.e., Cannot connect to online content from 856 link in library catalog) send email or call Gale Technical Support at:
Phone: 1-800-877-4253 (Option 4)
E-Mail: gale.technicalsupport@cengage.com
MARC stands for "MAchine-Readable Catalog" record. "Machine-readable" means that a computer can be used to store, search and display these catalog records. MARC records are in a standard format so that computer software will know how to interpret the catalog information for each record. Please refer to http://www.loc.gov/marc/umb/ for a full description and additional information on MARC record standards.
The most common method for loading, manipulating, searching and displaying MARC records is through an Online Public Access Catalog (OPAC). An OPAC is a computerized system containing a bibliography of the collections held by the institution. A list of OPAC software and other tools to manipulate MARC records can be found at http://www.loc.gov/marc/marcsysvend.html.
MARC records for the Gale InfoTrac, GaleNet, and Digital Archive products and electronic books are both created from copy cataloging and original cataloging by catalogers in the Editorial Division as well as 3rd party MARC record providers that Gale has contracted.
MARC records were created using the Anglo-American Cataloging Rules Version 2 Revised (AACR2r).
Gale populates the 856 field in all the MARC records with a link to the content in the database or the eBook.
MARC records for the digital archive products are stored on an FTP server. Once your order is processed you will receive instructions on how to secure the records.
Go to the Gale MARC record download page at: http://support.gale.com/marc
At this page, you will see links to all the MARC record sets that are currently available for Gale databases. The MARC record sets are listed alphabetically by title of database. Often times, the records are available in 3 different sets: A MARC (.mrc) file for all titles
A MARC (.mrc) file for full text titles only

Simply click on the appropriate link for the file that you need to download and follow the directions.
Please note that in most cases only MARC files are to be loaded into your catalog system.