Gale Training

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Welcome folks, this is Stacey Knibloe, your

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Gale trainer! Glad to be with you

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virtually this afternoon to take a look

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at the new Gale resources coming to you

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from TexShare. We are going to give you,

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of course, an overview of each of the new

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resources: Opposing Viewpoints In Context

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and ChiltonLibrary, and dive in and give

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you a live demonstration of both, share

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some best practices, and show off the

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resources a bit. We're also going to

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share where you can find support for

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each, you know, getting your access set up,

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things like that. Feel free to

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have me go down another path as well if

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there's something else you'd like

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covered this afternoon. Do let me know

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through the chat or the questions tool

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there over on the right. So, I think we're

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ready to dive in and again interrupt any

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time with questions or feedback within

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our webinar tools. So first up

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we want to show you where you can get

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support for these two new resources as

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well as all your existing Gale resources

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that come to you through TexShare and

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we've set up a specific support site for

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that purpose. You can get your access

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URLs. If you aren't already linking to

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the two new TexShare

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resources from Gale you're going

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to be able to get your access URL at www.

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galesupport.com/texshare. You'll

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also find the database icons, support

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materials, the training materials should

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be added there shortly as well as some

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other tools. So, we're going to go out

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briefly and take a look at that site so

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I can show you where to find your access

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URLs. That's kind of been the most

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important question lately so from the

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Gale TexShare support site, you'll see

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it's actually the very first item on the

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page. The first icon here links URLs, Gale

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Pages and so on - kind of all the tech

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information lives right there.

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So, let's go ahead and dive into it. Now

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the first thing that you need to find is

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your library. Every library has unique URLs

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to access

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the databases and we identify you by

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your library so if I am with the Fort

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Worth Public Library or, whoops I've

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typed a little too much there, I can

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select and it's going to generate the

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URLs for all of my TexShare databases

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from Gale as well as share what my

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location ID is, which you may need for

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other things as well. So that's always a

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good little bit of code to have

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available. So, these URLs will get you

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directly into the resources and it's a nice

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easy way for you to put yourselves or, of

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course, your users into them. So that's

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really what I wanted to show you on the

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support site. Again, feel free to ask

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questions if there's something else

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you'd like to see there but that's kind

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of the most important thing. We want to

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make sure you've got your access set up

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to these two new resources. Right now,

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let's get onto those resources! So the

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first one we're going to talk about is

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Opposing Viewpoints In Context - this is a

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database that Gale has put out for

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several years, it's probably our most

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popular database at Gale. It's based on a

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print series we publish called

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Opposing Viewpoints so you may be

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familiar with that. Opposing Viewpoints

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In Context takes a look at all the

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various arguments within issues facing

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our world today. It has current content

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and you'll find it's a great place, kind

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of a safe place, to do research into

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these issues that are debated and

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discussed on the news, online, on our

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friends' Facebook pages, this is a great

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place to get facts, develop your own

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opinion, try to see things from another

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point of view. Within Opposing Viewpoints

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In Context you have, of course, these

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viewpoint essays but there's also a lot

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of reference content. There's current

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periodicals, there's multimedia, that can

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help round out the issue and also look

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at the history behind it. So, we are

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going to dive into it! It is one of the

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databases that uses, kind of our standard

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In Context interface so we hope, you'll

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be the best judges, but we hope that it's

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very easy to navigate and find what you

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need. So, I'll be showing

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some of the tools you can expect to find

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within the resource as well as

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highlighting the content as we go

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through so to get us started I thought

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we might find a reason for the library

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maybe using Opposing Viewpoints In

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Context. Certainly, it's always going to

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be a great tool for, you know, support for

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kids coming into the library doing

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homework; for, you know, classroom tools in

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in your academic institution and just, you

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know, researching what you're

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hearing on the news but I thought we

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might look. There's been a lot of

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discussion over the last couple of years

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about emotional support animals and

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libraries are trying to decide how to

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handle those as well so let's see what

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Opposing Viewpoints In Context can do

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for us. So, I have gone ahead and logged

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into Opposing Viewpoints In Context

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already and before I start searching I

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want to just talk a little bit about

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what we have here on the home page. The

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home page is intended to give the user

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kind of a little information about what

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they're using as well as engage them. So

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the home page always in our databases

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will always have a search up here in the

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banner; that's going to follow us as we

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go through the database so you can just

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dive right in with whatever you're

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looking for. You also have the ability to

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kind of browse around and I like this

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- browsing in the library is

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important - you go to the shelf and you

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find the book you wanted, and you pick up

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two or three others because they look

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good as well. We're going to do some good old

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electronic browsing today with Opposing

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Viewpoints In Context - this shows off

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some of the topics that are available in

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the database; it also though informs the

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user that this is the type of content

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they can expect to find. So, it's

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informative as well and what's behind

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each of the items listed here on this

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page (and then many more) are actually -

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I'm going to select cloud computing - a

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homepage for that topic. So, with our In

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Context databases we've kind of created

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this topic page, these topic pages for

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popular issues or well-studied issues in

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the database and it's a good jumping-off

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point when you're starting your research.

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It's also a good place to get familiar

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with your topics because right off

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the bat, we share with you what cloud

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computing is so if it's not a topic you're

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that familiar with, right away you get an

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overview essay - just the beginning of it

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here and then you click into read more.

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That's an unbiased article just kind of telling us

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what cloud computing is but then you'll

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notice we get a little hint over here to

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the right the On This Page section gives

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us an idea if we scroll down a bit we're

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gonna see a lot more content and, of

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course, first up the content that

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Opposing Viewpoints In Context is so

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known for: The Viewpoint Essays. So, we're

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going to be spending a lot of time on

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those so I'm going to come back there. We

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also, though again have other types of

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data here. So, Gale is a publisher; we've got

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a lot of our own reference content here,

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we have statistics from some of our

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sources, we have a lot of multimedia

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content - mostly coming from news

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organizations - we have magazines, academic

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journals, news articles, recommended

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websites and then depending on your

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topic maybe primary sources and the

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like. So, lots of different types of

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sources all in one place; it's kind of a

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one-stop shopping.

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You'll also find down at the bottom of

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the page it can point you to other

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sources within the database as well -

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related topics so again you know this

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browse ability is important in the

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resources. We want to show folks around

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and maybe lead them to other paths, other

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topics as needed, I think, so these pages

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we call them portal pages, we call them

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topic pages, lots of different names for

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them; you actually can get a list of all

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these pages that we've created here in

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the upper left-hand corner and the

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bottom bar of the browser, or sorry not

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browser. the banner you'll see there's a

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Browse Issues link and what this will do

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is show you all of the issue pages, topic

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pages, portal pages that we've created.

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This is also again a good way to just

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kind of get an idea of the scope of the

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database we're talking about - social

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issues, hot-button issues, the types of

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things we hear on the news, and again on

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our friends Facebook pages so you can

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get an idea of the coverage of this here

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and you'll notice we've got a notation

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if something has been recently updated.

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Now technically the database is updated

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every day, we add new news articles

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magazines, journals those go in every day

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but the updated note we only include

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when we've updated a significant portion

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of the reference, the viewpoints, those

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types of things so you'll see a note for

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that. You'll also see a new tag for new

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items and there we can see our service

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and emotional support animals. So again

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this is something that's been coming up.

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We created a portal page for it so let's

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go ahead and take a look now the portal

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page. Again, has that similar layout that

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we just saw for cloud computing so right

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off the bat we get an overview essay on

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the topic but we're looking for opinions.

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Usually when we're in Opposing

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Viewpoints In Context so let's take a

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look at these Viewpoint Essays. So, you'll

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notice that we have a Featured

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Viewpoints and a Viewpoints content

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bucket, we call them and the Featured

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Viewpoints are something our editors

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have hand selected and included there

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and if we pop in you can see each of the

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essays are labeled as, or I should say they

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are titled to give you the opinion of

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what their author is thinking. All right

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so those have been hand selected; some of

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them are coming from our Opposing

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Viewpoints series, some could come from

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At Issues. We have a few different

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series that do this. We also though, in

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Featured Viewpoints, pull other articles

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so, you can see some things coming from

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current periodicals, as well, these again

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are hand selected by our editors so if

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you just want to kind of point to one

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Source,

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I shouldn't say source, one content

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bucket rather, the Featured Viewpoints might be

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a good place to get started. The

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Viewpoints content bucket here (or

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content type) is pulling all of the

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Viewpoint Essays from our viewpoint

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series so again Opposing Viewpoints, At

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Issues, Current Controversies, and the

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Like; we pull from those sources as well

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as anything that may have been added to

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the database and then is going to come

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later in one of our print series.

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So again, each of the Viewpoints tell you

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right at the results here what the

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opinion of the author is, and we do that

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because you may notice we don't label

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them pro or con or opinion A, opinion B.

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It's all about critical thinking in this

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database so, you know, the user can see

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what the opinion of the of the author is

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but we don't want to kind of handhold

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them and not every issue breaks

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down into an easy pro/con type approach.

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So, we'll see more of those as we come

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into the database. So if we go ahead and

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jump into an entry you'll see each

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article starts with this article

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commentary and we've got it on a

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different background you can see - it's

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highlighted in blue here because we want

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it to jump out at the user. What we've

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done with Opposing Viewpoints In Context

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and again, the print series that is

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making it up is, rather than have our

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editors just write us an article with an

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opinion in it, we went out and looked for

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people who are already writing on the

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Topic, are knowledgeable on the topic, and

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got permission to republish their essays

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or articles. It is important that we're

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getting content from folks who know what

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they're talking about; we don't just want

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kind of a standard article that was

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written expressly for a viewpoint

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Opinion. So, that's what the article

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commentary is introducing you you to - this

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person who wrote the article and then it

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also, is to jumpstart critical thinking in

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our readers. “As you read, consider the

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following questions” so we want people to think

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critically about these issues; we're

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reading someone else's opinion to help

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develop our own or make our own argument.

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These questions are going to help us do

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that and you can see at the bottom of

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every article we show our Source

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Citation and this isn't unusual; we do it

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in all of our Gale resources so it’s a great

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way for people to be able to just copy

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and paste and say include in their

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Bibliography. But what I like to point

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out about these is you see where they

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originally were published first and what

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the original title was; we change those

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titles so that the opinion is clearly

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stated in the

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title for our results list but you can

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see what the original title was, where it

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originally appeared so you get a couple

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levels of citation here with the

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Viewpoint Essays. So we've got several

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opinions on this issue and in

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the viewpoints in the Featured

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Viewpoints but if we go out, remember

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we've also got lots of other content. So

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certainly, this has been a topic that's

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been in the news, especially over the

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last few months or so. There's been some

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bigger stories around folks using Emotional Support Animals.

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A lot of them (I read about because I

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travel all the time) having to do with

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bringing animals on planes and things

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like that so I've got lots of news

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Articles, academic journals into the

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study as well. So we've got a lot of

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content to round out an argument if

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that's what you're trying to make but

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then also, as I mentioned, the

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library could use this the reference,

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content out those journals, the

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magazines and news and such to help make

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up their own policy. See what other

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people are doing so kind of an

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interesting topic here. Now, of course,

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we're going to have the classics as well,

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and that's one of the things I always

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like to show off in Opposing Viewpoints

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In Context. You know the death penalty

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has been a topic for debate

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since way back when I was in school. We

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did a mock debate about it. I know it's

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still around so I wanted to show you

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what we do with those topics as

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well. So you'll notice, let me point out

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I'm just gonna circle it here to kind of

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call it out, and this is a more

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traditional result screen - it hasn't

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taken us directly to a portal page but I

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wanted to point out the Viewpoint Essays.

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There are a hundred and eighty-three and

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I know that number is high but what I

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want to point out about it; if we jump in

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you'll see one of the things we do in

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our databases is sort by relevance.

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Now that's pushing very relevant

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articles up to the top of my results

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list but you'll notice some of them are

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a little older 2002, 2015, 2005

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and so on. One of the interesting

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things

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about Opposing Viewpoints In Context is

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this is a topic that we've covered

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several times in our series and in other

[00:15:42.330]
databases what we do is cycle out; we

[00:15:44.760]
take out the old edition and put in the

[00:15:46.920]
new. In Opposing Viewpoints In Context, we

[00:15:49.650]
keep the older editions - laws change,

[00:15:52.380]
public opinion changes, and we want the

[00:15:55.020]
Viewpoint Essays to reflect how that has

[00:15:57.060]
happened throughout time so it's an

[00:16:00.090]
interesting way to look at a topic.

[00:16:02.420]
Again, you know, a lot of these issues can

[00:16:05.250]
break down into kind of a pro/con but

[00:16:07.410]
one of the other great things about

[00:16:08.610]
Opposing Viewpoints In Context is it is

[00:16:11.930]
uncovering the grey within these topics.

[00:16:15.030]
So, you know, certainly they're going to

[00:16:17.550]
be essays where it's looking at the

[00:16:20.040]
death penalty from “yes, we should have it”/

[00:16:21.630]
“no, we shouldn't have it” but then it also

[00:16:23.670]
takes a look at “well maybe it's okay but

[00:16:26.610]
only certain types” or “how do we handle

[00:16:29.340]
it for this type of population” and that

[00:16:31.500]
type of thing. So it really opens up the

[00:16:34.200]
discussion on the topic and digs much

[00:16:36.030]
deeper than a strictly pro/con point of

[00:16:38.250]
View. So the Viewpoint Essays really

[00:16:42.030]
uncover things like that and that's why

[00:16:45.480]
again, let me just go back to browse

[00:16:46.920]
issues here for a second,

[00:16:48.780]
you're gonna find a lot of issues in

[00:16:50.850]
here that, right off the bat, you may not

[00:16:52.620]
think “Well, what's debatable about that?”

[00:16:55.380]
So, for example, let me (it's

[00:16:59.130]
just alphabetical order here) let me find

[00:17:00.660]
us...

[00:17:03.320]
scrolling down...endangered species. So

[00:17:06.480]
nobody is for endangered species but

[00:17:10.280]
there are issues within it so if

[00:17:13.650]
we take a look at those, a few points

[00:17:15.360]
that it offers, you kind of uncover the

[00:17:18.180]
discussion within endangered species. So

[00:17:20.520]
how exactly to combat this problem - are

[00:17:23.580]
we spending too much money on it, that

[00:17:25.380]
type of thing. So you have these issues

[00:17:29.340]
where maybe, right off the bat, you don't

[00:17:31.350]
know what the argument might be

[00:17:33.240]
but then as you get into the Viewpoints

[00:17:35.280]
you can see how it changes. So I

[00:17:41.090]
mentioned the dates, let me go

[00:17:43.410]
back and cover something I meant to

[00:17:45.180]
mention. We were looking at those

[00:17:46.200]
Results; we

[00:17:47.640]
do sort by relevance but you can change

[00:17:51.360]
that. So if

[00:17:53.520]
looking at those death penalty results, I

[00:17:55.290]
could sort instead by date if that were

[00:17:59.370]
important. I can choose to sort by newest

[00:18:01.440]
and push those articles that are more

[00:18:04.140]
recently published right to the top of

[00:18:05.580]
my list. So you always have that option.

[00:18:07.970]
I'm just going to take a quick pause

[00:18:10.170]
Here; make sure haven't missed anything

[00:18:11.460]
in the questions or can’t. Not so far but

[00:18:14.490]
feel free to send them on in. So let's go

[00:18:17.910]
ahead and take a look - I'm just going to

[00:18:19.290]
jump into one of these entries, talk a

[00:18:20.880]
little bit more about what you can do

[00:18:22.290]
with this content. So again, here's

[00:18:24.720]
another essay and there's that article

[00:18:26.580]
commentary getting highlighted and then

[00:18:28.710]
the actual article itself. Now you have a

[00:18:31.890]
lot of tools, a lot of things you can do

[00:18:33.960]
with the articles you find in Gale

[00:18:35.970]
databases. So, if you've been using them, you

[00:18:38.910]
know some of them, this look these will

[00:18:40.380]
be a little bit of a repeat but I do

[00:18:41.850]
want to highlight a couple that I

[00:18:44.190]
think will come in really handy. So

[00:18:47.510]
probably the most popular feature (I

[00:18:49.920]
touched on briefly before) the Source

[00:18:52.050]
Citation we have there at the bottom of

[00:18:54.000]
the page. Now that is an MLA style

[00:18:57.510]
citation so if I'm writing a paper and

[00:18:59.700]
I'm turning this in to my professor and

[00:19:01.890]
they use MLA style then I am good to go!

[00:19:04.350]
I can copy and paste that right into my

[00:19:05.790]
Bibliography. However, let's say my

[00:19:08.160]
professor likes APA - well then, I have the

[00:19:14.520]
citation tools here in our Tools menu.

[00:19:16.830]
The very first button because again, it

[00:19:19.050]
is the most popular one. So the citation

[00:19:22.770]
tools will let me change this. Say I need

[00:19:25.530]
APA, I can switch right over to APA; say I

[00:19:28.560]
need Chicago, I can select and copy it

[00:19:32.760]
right into my bibliography. Or a lot of

[00:19:36.300]
our academic institutions have tools

[00:19:38.520]
like ProCite and things like that; you

[00:19:43.620]
can export your citations out to Pro

[00:19:47.760]
Cite, EasyBib, and EndNote - all of these items.

[00:19:50.490]
We're going to talk about the Google and

[00:19:52.170]
OneDrive options in a minute but you can

[00:19:55.230]
we work with those tools and you can

[00:19:56.790]
just export the content right out. We're

[00:19:58.920]
also Zotero compliant so if you have

[00:20:00.900]
that

[00:20:01.280]
added to your browser you can take

[00:20:04.490]
advantage of Zotero as well. So

[00:20:07.220]
every article is going to have that

[00:20:08.690]
feature regardless of whether you're in

[00:20:10.130]
a viewpoint essay or a newspaper article.

[00:20:13.900]
You also have the ability to markup the

[00:20:18.110]
content you find. So back when I was in

[00:20:21.170]
School, I printed out everything or made

[00:20:23.330]
photocopies and then I would go through

[00:20:26.090]
with a highlighter marker and mark up

[00:20:28.190]
the article and make notes in the

[00:20:29.600]
margins. You can actually do that within

[00:20:32.240]
the database; you click and drag as if

[00:20:37.310]
you're gonna copy and when you're done,

[00:20:40.300]
pops open the Highlights and Notes bar!

[00:20:43.250]
Now if I were on a touchscreen, I would

[00:20:45.860]
just touch the first word and the last

[00:20:47.900]
word on the screen and it would

[00:20:50.420]
highlight that what's within those

[00:20:52.910]
Sets. So highlight - I can use whatever

[00:20:56.120]
color marker I like here, maybe I'm going

[00:20:57.890]
to use yellow for notes I want to check

[00:21:03.940]
so I want to look up the Endangered

[00:21:06.110]
Species Acto of 1973 so I'm

[00:21:08.210]
highlighting this, make sure to click

[00:21:10.970]
Save. And you can continue to mark up the

[00:21:14.540]
article throughout your reading of it.

[00:21:18.620]
Add other notes, you can just continue to

[00:21:25.580]
mark up the article. Now this isn't

[00:21:30.200]
enough.

[00:21:30.620]
I've marked it up but what do I do now?

[00:21:34.430]
This Highlights and Notes feature is

[00:21:36.410]
session dependent so if I close my

[00:21:38.840]
browser right now,

[00:21:40.130]
it's gonna close out the database and

[00:21:42.910]
those Highlights and Notes are gone! Okay?

[00:21:45.830]
I need to take them with me before I

[00:21:47.960]
leave and I do that the same way I do

[00:21:50.600]
in any database - you use what we call the

[00:21:53.780]
retrieval tools. Let me use my little

[00:21:56.450]
highlighter here -

[00:22:00.710]
to Google Drive or OneDrive, Print, Email,

[00:22:02.990]
or Download - all of those are going to

[00:22:05.179]
take the article and your Highlights and

[00:22:07.610]
Notes. Google Drive has become, far and

[00:22:13.789]
Away, the most popular option so I'm

[00:22:15.590]
going to use that as my example. So you

[00:22:19.370]
want to be logged into your Google

[00:22:20.630]
account; if you're not, it would just

[00:22:21.860]
prompt you to log in right then. I've

[00:22:24.590]
gone ahead and done that just to save us

[00:22:26.539]
a little time and we get a confirmation

[00:22:28.789]
it was sent to Google Drive.

[00:22:30.500]
Well, let's go find it! Now what we do - and

[00:22:34.640]
this happens automatically, the user

[00:22:36.260]
doesn't have to do anything - is we create

[00:22:38.870]
a folder named after the database you

[00:22:42.770]
were using so Opposing Viewpoints In

[00:22:44.899]
Context happens automatically and then

[00:22:48.529]
we take the article and we turn it into

[00:22:52.309]
a Google Doc. Now if I'd done this in

[00:22:54.500]
Microsoft OneDrive we'd turn it into a

[00:22:56.779]
Word Online document and, there's our

[00:22:59.809]
article. It's pulled over all of the

[00:23:02.630]
commentary, of course, and there are my

[00:23:05.630]
highlights. And you can see it even uses the

[00:23:07.640]
colors that I indicated in the database

[00:23:10.039]
and at the bottom, we can see it pulled

[00:23:13.010]
over the source citation and it's

[00:23:15.799]
reprinted the highlights and included my

[00:23:18.230]
notes. This will all happen the same if

[00:23:21.980]
you print or email as well. Your

[00:23:25.010]
highlights and notes just appear at the

[00:23:26.510]
Bottom. The great thing though about

[00:23:29.240]
having this in Google Drive is now it's

[00:23:31.700]
available to me anytime, anywhere, from

[00:23:34.070]
any device - it lives in the cloud now. I

[00:23:37.809]
can use all of Google’s capabilities here:

[00:23:41.840]
I can edit this document, I can change

[00:23:44.630]
the format, I can share it, whatever you'd

[00:23:47.570]
normally do with a Google Doc. There's no

[00:23:50.059]
Digital Rights Management (DRM) here so it's

[00:23:51.890]
not going to disappear from my Google

[00:23:53.750]
Drive in a week or two. It's going to be

[00:23:55.640]
there until I choose to delete it. I can

[00:23:59.120]
move it around - if I want to move this to

[00:24:01.250]
my endangered-species folder I can do

[00:24:03.649]
that. Once it's here, it's yours to do

[00:24:06.500]
with as you like so great way to keep

[00:24:10.279]
track of your content and it's a tool

[00:24:12.380]
that really fits into your users’

[00:24:14.419]
workflow - these are things they're

[00:24:16.549]
already using so why not make our

[00:24:19.190]
databases part of their workflow as well?

[00:24:22.779]
So, you'll see that option for every

[00:24:25.429]
article and of course, we've got the old

[00:24:27.649]
standbys - printing and emailing if

[00:24:29.629]
folks prefer that, they're gonna

[00:24:31.730]
get their highlights and notes that way.

[00:24:33.139]
Just now a couple tools to help you reach

[00:24:37.039]
more users. You'll notice we have a

[00:24:39.080]
listen button. Now unfortunately, you

[00:24:41.119]
can't hear it on the other end of your

[00:24:43.309]
of the webinar but I'll have you trust

[00:24:45.590]
me,it's going to be going in my

[00:24:47.570]
Headphones. It's gonna read the

[00:24:49.909]
article to you; it starts with the title,

[00:24:52.159]
you can see it's highlighting as it's

[00:24:53.840]
Reading. I'm gonna go ahead and pause it

[00:24:57.320]
so it's not talking to me. It's

[00:25:00.139]
gonna read the entire article. What I

[00:25:02.149]
like about it versus a screen reader is

[00:25:04.220]
it's not trying to read everything on

[00:25:06.080]
the page; it reads just the title of the

[00:25:08.119]
article then starts with the article so

[00:25:10.940]
really handy. There are some tools you

[00:25:12.769]
can use within it to make it the settings

[00:25:15.289]
the way you like.

[00:25:17.649]
So, a great way to reach folks who are

[00:25:20.330]
maybe more auditory learners and than

[00:25:22.009]
visual folks with, of

[00:25:25.429]
Course, vision issues. It's a great tool!

[00:25:28.039]
You also have an on-demand language

[00:25:31.190]
translation - this article, and any of the

[00:25:35.299]
articles in Opposing Viewpoints In

[00:25:36.649]
Context, can be translated into almost 40

[00:25:39.350]
languages here and, it is a machine

[00:25:43.539]
translation and you'll get that note at

[00:25:45.559]
the top, but it's a great way again, to

[00:25:48.289]
reach more users so if they really

[00:25:49.759]
struggle with English and we have their

[00:25:51.799]
native language, it's a great way for

[00:25:53.090]
them to absorb the information. And you

[00:25:55.909]
notice the listen button has stuck

[00:25:57.320]
around so I could actually hear this in

[00:25:58.759]
Spanish too. So lots of languages to

[00:26:02.269]
choose from there; we added about 20 or

[00:26:07.639]
25 new ones just in the last few months.

[00:26:09.649]
So, we love to hear feedback on this - what

[00:26:12.830]
other languages you might like to see.

[00:26:14.330]
Feel free to let us know! So every

[00:26:18.919]
article is going to have these tools - you

[00:26:20.779]
can take advantage of them wherever you

[00:26:22.970]
like in the resource.

[00:26:25.549]
A couple more tools and then we're going

[00:26:27.919]
to move on to ChiltonLibrary. So let's

[00:26:30.860]
say we are discussing climate

[00:26:34.669]
change and I'll say for example, at a

[00:26:38.960]
public library maybe, we're having a

[00:26:40.460]
program around it and we want to help

[00:26:43.879]
inform folks and maybe even share

[00:26:46.249]
information with folks who aren't able

[00:26:47.809]
to attend. So big topic, you know, it's a

[00:26:54.460]
big topic of discussion with

[00:26:57.379]
different issues within it. Let's

[00:26:59.539]
say we want to give folks a look at what

[00:27:01.820]
the database can do for them around it.

[00:27:03.440]
So, there's of course, lots of good stuff

[00:27:06.619]
for us here on this portal page and

[00:27:08.330]
again, I mentioned it's a great

[00:27:09.470]
jumping-off point for folks to get more

[00:27:11.539]
familiar with the topic. Well, let's say I

[00:27:14.989]
want to put folks right here on the

[00:27:16.999]
Global Warming and Climate Change topic

[00:27:19.639]
page - that is easy to do with Gale’s

[00:27:23.210]
Bookmark feature! This Bookmark button in

[00:27:27.320]
the upper right-hand corner is going to

[00:27:29.720]
give you a persistent URL or PERL that

[00:27:35.389]
you can copy and paste right into a

[00:27:37.429]
Tweet from the library's account, onto a

[00:27:40.609]
link in a libguide, wherever you would

[00:27:43.549]
normally put a URL, these Bookmark URLs

[00:27:47.119]
can go! And what makes them special

[00:27:51.470]
is that they are persistent so they'll

[00:27:53.690]
always bring you back to the same place.

[00:27:55.429]
You'll always land on this Global

[00:27:56.869]
Warming and Climate Change page. Right

[00:27:59.330]
Now, that doesn't sound that unique; a lot

[00:28:01.399]
of URLs do that but

[00:28:02.749]
what takes this a step further is the

[00:28:05.629]
Bookmark URL jumps over authentication.

[00:28:10.269]
So, when you click on a link that is a

[00:28:12.859]
Bookmark link, it doesn't stop and ask

[00:28:15.799]
you for your library card number or your

[00:28:18.649]
student ID number or anything like that.

[00:28:20.659]
It's just gonna let you into Opposing

[00:28:22.519]
Viewpoints In Context and take you to

[00:28:24.200]
the Global Warming and Climate Change

[00:28:25.369]
page. Now it doesn't let you into the

[00:28:28.249]
rest of the database; it doesn't just

[00:28:29.929]
completely open up the database. It only

[00:28:32.720]
takes you to the content that was linked

[00:28:34.460]
to so this can be a great tool for

[00:28:36.139]
reserved reading as well you know,

[00:28:38.210]
professors have articles

[00:28:39.500]
they want students to read for class or

[00:28:41.690]
again, thinking about your libguides you

[00:28:44.390]
don't have to link to just the portal

[00:28:45.800]
Pages; individual articles are available

[00:28:47.780]
for linking as well and you'll see as

[00:28:51.680]
you go into all of them, there's that

[00:28:54.440]
Bookmark up in the upper right hand

[00:28:56.780]
corner giving you the persistent URL so

[00:29:01.070]
this is a great way to draw people into

[00:29:04.160]
the database. To discover Opposing

[00:29:06.770]
Viewpoints In Context but also a way for

[00:29:10.100]
you to kind of put content in to the

[00:29:12.770]
classroom at your academic institution.

[00:29:15.200]
Again, for the library to tweet about and

[00:29:18.050]
maybe bring folks into the library

[00:29:19.970]
virtually to show off these resources. So

[00:29:23.110]
the bookmark is a really great way to

[00:29:26.170]
raise usage and awareness of the

[00:29:28.670]
resource and again, because of the

[00:29:31.340]
content that Opposing Viewpoints in

[00:29:33.140]
Context covers, again it's certainly

[00:29:35.960]
helpful for college students, you know,

[00:29:38.870]
high school students using the library

[00:29:41.240]
at the public library for homework help

[00:29:42.820]
but I think it's a great tool for adults

[00:29:45.320]
as well. You know it's always good to be

[00:29:47.030]
informed about an issue you feel

[00:29:48.680]
passionately about; it's good to try and

[00:29:50.960]
understand the other side of someone's

[00:29:52.850]
Arguments. This database can do that. The

[00:29:56.210]
other thing I like about it, is it gets

[00:29:57.860]
behind the issue. You know certainly you

[00:30:00.080]
can see what's being discussed today but

[00:30:02.660]
you get the background on these issues -

[00:30:04.610]
so how do we get where we are with this?

[00:30:06.640]
So, excellent resource; I think your users

[00:30:10.640]
will find it really helpful and again, it

[00:30:12.590]
is one of the most popular databases we

[00:30:14.570]
produce at Gale so we're thrilled that

[00:30:17.540]
you're able to access it via TexShare.

[00:30:21.220]
So that is a look at Opposing Viewpoints

[00:30:24.320]
In Context. Again use the questions or

[00:30:26.630]
chat tool if you'd like to send me any

[00:30:28.370]
questions or anything else you'd like me

[00:30:30.020]
to click here but I think we're ready to

[00:30:33.140]
take a look at your other new resource

[00:30:35.000]
as well. So, let me give you a, oh I'm

[00:30:39.980]
sorry before I do that, let me just

[00:30:41.810]
mention we also offer an Opposing

[00:30:45.080]
Viewpoints In Context Chrome extension.

[00:30:47.660]
So, this is for users who are using

[00:30:51.230]
Chrome as their browser.

[00:30:53.500]
You can install the Opposing Viewpoints

[00:30:56.690]
In Context extension from the Google

[00:30:59.120]
Chrome Store and what it will do, you can

[00:31:01.340]
see the big arrow pointing at it there,

[00:31:02.930]
is will integrate results from Opposing

[00:31:06.470]
Viewpoints In Context on your Google

[00:31:08.720]
search results page. Now there is some

[00:31:11.690]
setup involved; it does need to kind of

[00:31:14.120]
identify your library and we have help

[00:31:17.390]
files I'll send in my follow-up email

[00:31:19.510]
around how to set this up and there are

[00:31:21.980]
even ways to install it, kind of, across

[00:31:25.370]
your organization so if Chrome is a

[00:31:27.440]
popular browser at your institution and

[00:31:29.870]
say you want the Chrome extension on all

[00:31:32.120]
of the library computers, there are ways

[00:31:34.640]
to do that and we've got help for you to

[00:31:36.950]
do that. So it does involve a little

[00:31:38.450]
Setup; we won't look at it today, if

[00:31:40.760]
there's interest we can certainly host a

[00:31:42.830]
webinar all about the Chrome extension,

[00:31:44.090]
but it's a great way to promote library

[00:31:47.840]
resources alongside folks who are

[00:31:49.670]
already using Google. So really neat

[00:31:53.390]
Feature! Okay so on to ChiltonLibrary! So

[00:31:58.160]
when I was at the public library at the

[00:32:00.410]
reference desk, we could not keep the

[00:32:02.450]
Chilton manuals on the shelf! They were,

[00:32:06.650]
of course, big thick books with

[00:32:08.120]
tissue-thin paper; they didn't always

[00:32:10.940]
come back in the best shape because

[00:32:12.320]
maybe folks are, you know, laying down in

[00:32:13.910]
their driveway trying to get underneath

[00:32:15.470]
their car and read the Chilton manual at

[00:32:17.390]
the same time. So they were a tough tool

[00:32:20.030]
to keep on the shelf in the library. Now

[00:32:22.250]
you have access to all of this

[00:32:24.110]
do-it-yourself help from Chilton's for

[00:32:27.770]
your own repair and maintenance of your

[00:32:30.470]
vehicle and it's super simple to use.

[00:32:33.980]
We're going to take a look at it but

[00:32:35.990]
basically, you pick your car and then it

[00:32:38.210]
walks you through the repair manual,

[00:32:40.280]
the maintenance schedules, the bulletins

[00:32:42.890]
and recalls should it have any. There's

[00:32:45.020]
even test prep for the ASE test so if

[00:32:48.430]
anyone is pursuing car repair as a

[00:32:52.180]
Career,

[00:32:53.360]
there's test prep they can do in the

[00:32:54.890]
database as well. So this is a great

[00:32:57.920]
Resource, you know, for those folks who

[00:32:59.480]
want to save themselves a little money,

[00:33:00.830]
do their own repair, or, you know, just for

[00:33:02.780]
the car enthusiasts who likes to work on

[00:33:04.700]
their own vehicle. It is mobile responsive

[00:33:07.190]
so if they've, you know, brought it up on

[00:33:09.200]
their iPad while they're in the garage

[00:33:10.670]
trying to replace their battery or

[00:33:13.880]
something like that, they've got a nice,

[00:33:17.390]
easy resource to use!

[00:33:18.890]
So, it's updated frequently, adding new

[00:33:21.080]
cars all the time and of course, that's

[00:33:23.540]
important for the bulletins and recalls

[00:33:25.010]
as well. So very current resource! Well,

[00:33:28.160]
let's go ahead and take a look! So, let me

[00:33:32.510]
just log in here. So, this is going to

[00:33:39.410]
have a different look and feel.

[00:33:40.670]
Opposing Viewpoints In Context

[00:33:42.770]
is kind of a research database; Chilton

[00:33:45.050]
Library is a really a end user-built tool

[00:33:47.900]
for them to find help.

[00:33:51.230]
So the first thing you've got

[00:33:54.140]
to do is pick your vehicle; everything

[00:33:56.720]
hinges on that and you just use the

[00:33:59.600]
Vehicle Selector tool that appears here

[00:34:01.280]
on the homepage and then you'll see

[00:34:03.500]
there's a banner that follows us through

[00:34:06.830]
ChiltonLibrary so you can always come

[00:34:08.390]
back and select a new vehicle right from

[00:34:10.400]
the banner there. So we choose our year

[00:34:16.580]
and in this case, let's say we're looking

[00:34:19.250]
for a 2008 Ford Explorer and every

[00:34:23.330]
choice you make kind of filters the list

[00:34:25.190]
below so we only show the vehicles that

[00:34:28.640]
we have or the Make that we have for 2008

[00:34:31.550]
Vehicles, which is a lot of them and then

[00:34:34.790]
again, just narrows down so we need to

[00:34:36.260]
choose our Model and that's it! Click

[00:34:41.570]
Select and it's going to show whatever

[00:34:43.910]
we have for the vehicle. So mostly you

[00:34:47.480]
will find for all of the vehicles you're

[00:34:49.010]
gonna find a repair manual and for most

[00:34:51.260]
of them you'll find maintenance

[00:34:52.460]
schedules as well. As we start looking at

[00:34:54.500]
the much older cars say, the ones from

[00:34:56.419]
the 50s and the like, some of that stuff

[00:34:59.030]
isn't available but the repair manual

[00:35:01.880]
is really what this resource is about so

[00:35:03.950]
they're all going to have the repair

[00:35:05.210]
Manual. The bulletins and recalls again

[00:35:07.760]
you know if it's from the 50s that may

[00:35:10.040]
not be available but shows you what we

[00:35:12.260]
have for your vehicle. I'm just gonna

[00:35:14.870]
focus on the

[00:35:16.310]
repair manual so let me quickly jump

[00:35:17.660]
into the other tools so you can see what

[00:35:18.950]
you can expect to find.

[00:35:20.660]
The maintenance schedule is available

[00:35:22.820]
but you do have to kind of narrow down

[00:35:24.770]
your vehicle type so we just do that the

[00:35:27.350]
same way we do with the vehicle itself

[00:35:30.280]
but I'm going to kind of move on to the

[00:35:32.660]
other tools. Something they added a few

[00:35:34.850]
years ago, is the labor estimator. So this

[00:35:37.430]
is a really handy way for you to (I'm

[00:35:41.060]
just gonna switch to one of the

[00:35:42.800]
browsable tools here so we can bring up

[00:35:46.190]
a list) but this is a great way for you

[00:35:49.940]
to go into if you are going to a repair

[00:35:52.190]
Shop, maybe it's not something you feel

[00:35:53.480]
like you can fix yourself or want to

[00:35:54.920]
Attempt, and have an idea

[00:35:57.080]
what the estimated labor hours may be so

[00:36:00.320]
they show you for both the dealer and

[00:36:02.740]
Say, if you go to a regular repair shop.

[00:36:05.210]
So this is, you know, good to have some

[00:36:08.360]
information when you go in to a repair

[00:36:11.240]
Shop; have a little knowledge beforehand

[00:36:13.550]
or at least then can kind of estimate

[00:36:15.470]
what you might be paying once you know

[00:36:17.390]
their hourly rate. So the bulletins and

[00:36:20.600]
recalls is also filterable. It shows

[00:36:24.200]
you all of them to start and then you

[00:36:26.750]
can narrow down so if

[00:36:29.420]
suspect there's something going on with

[00:36:31.430]
your HVAC system, you can open that up

[00:36:35.090]
and see recalls relating to HVAC. You can

[00:36:38.180]
also do it by symptom which is handy and

[00:36:41.980]
should you have one of those code

[00:36:43.820]
Readers, you can search by the trouble

[00:36:45.590]
codes too. But again this database is

[00:36:48.770]
kind of all about the repair manual so

[00:36:50.900]
let's go ahead and take a look now. The

[00:36:54.530]
repair manual are specifically

[00:36:56.300]
written for do-it-yourselfers so what

[00:36:58.160]
you start out with is basically the

[00:37:01.070]
top of the Table Of Contents. So we're

[00:37:04.190]
starting out here and just have to

[00:37:06.230]
choose the area of the vehicle we're

[00:37:08.120]
interested in so say we want to change

[00:37:11.150]
our oil. So we go under Engine Mechanical

[00:37:14.360]
and then it pops open and so you can see

[00:37:18.680]
it not quite filtering but narrows down

[00:37:21.220]
the Table Of Contents. You kind of keep

[00:37:23.450]
moving down levels so Engine Oil And

[00:37:27.920]
Filter Change and say we're looking for

[00:37:32.390]
a Basic Oil and Filter Change

[00:37:35.349]
and we have a 4.6-liter Engine and there

[00:37:41.720]
we go. You'll find quite a bit of the

[00:37:45.440]
manual is illustrated in some way,

[00:37:47.420]
whether it's a photograph or an actual

[00:37:49.130]
Illustration.

[00:37:50.810]
They very but that's, of course, good. You

[00:37:53.720]
can make sure you're looking at

[00:37:55.820]
the right thing.

[00:37:57.730]
Lots of caution notes around what you're

[00:38:01.790]
doing with the vehicle and again heavily

[00:38:08.839]
Illustrated. You'll find videos as well

[00:38:10.580]
and in some cases, animations. So, lots of

[00:38:16.400]
help here for maintaining our vehicles.

[00:38:18.260]
Now you also will find, (let me scroll back up)

[00:38:22.900]
you're within the whole manual so you

[00:38:25.640]
can kind of follow the

[00:38:27.740]
breadcrumb trail here of where we got

[00:38:29.450]
where we are to get back to the rest of

[00:38:31.310]
the entire manual but there's also a

[00:38:34.099]
search tool so if you're (I don't you

[00:38:37.099]
know I'm not a car person) so say I need

[00:38:38.869]
to do something with the tires I can

[00:38:40.849]
search the manual and it will bring up

[00:38:43.190]
the sections where that term is

[00:38:45.470]
mentioned so it gives me section titles

[00:38:48.020]
but then also where it appears in the

[00:38:49.490]
text. So I can jump to those sections so

[00:38:54.290]
I go to Diagnosis and Testing. But as

[00:39:01.190]
you can

[00:39:01.710]
everything just hinges on your vehicle

[00:39:04.080]
and then it's a very point-and-click

[00:39:05.430]
type tool so you work with the manual

[00:39:09.560]
almost like you would with the print, you

[00:39:11.700]
Know, using a Table Of Contents but of

[00:39:13.380]
Course, that search feature is

[00:39:15.150]
something really handy and something you

[00:39:16.560]
wouldn't have in the book. So hopefully a

[00:39:21.150]
pretty easy resource to pick up; it's a

[00:39:23.339]
great one, of course, to reach out and let

[00:39:25.859]
folks know you have. Certainly if you

[00:39:29.640]
have folks who come in looking for the

[00:39:33.000]
print versions, you're definitely going

[00:39:34.349]
to want to share this this resource but

[00:39:37.320]
it's also a good database you know,

[00:39:39.119]
right now, and when the weather's

[00:39:41.310]
nice here in Buffalo, New York where

[00:39:43.080]
I live, we actually have several

[00:39:44.910]
places around that have a car cruise

[00:39:47.070]
night and it might be good to go

[00:39:49.200]
to the

[00:39:51.180]
cruise night, send someone from the library and hand

[00:39:52.560]
out some bookmarks or something letting

[00:39:54.030]
folks know about Chilton being available.

[00:39:55.470]
Because again, for things like classic

[00:39:58.020]
Cars, you'll see if we look at that year

[00:40:00.119]
Dropbox, this goes back pretty far. So we

[00:40:03.960]
can pull say 1951 and take a look at

[00:40:08.400]
Chevy, see what we've got here. So you

[00:40:11.940]
Know, folks may be able to you know, work

[00:40:15.240]
on their restorations. So just use that

[00:40:18.770]
select a vehicle tool, you can see it

[00:40:22.320]
looks at how far back do we go so looks

[00:40:24.390]
like 1940. So see what's available here!

[00:40:31.730]
So great resource! All right so let's

[00:40:36.089]
wrap up and let you know where you can

[00:40:37.290]
go after today when you need help. Oh

[00:40:40.550]
there was the example, sorry folks, I

[00:40:43.020]
forgot to show this. So we looked up our

[00:40:44.760]
2008 Ford Explorer so again send it any

[00:40:48.570]
questions you may have or anything else

[00:40:50.070]
you'd like to see

[00:40:51.030]
but after today where do you go for help?

[00:40:54.030]
When you start using these resources

[00:40:55.560]
more when school goes back in session

[00:40:58.280]
and you're looking for help, there are

[00:41:00.420]
lots of places you can go at Gale, of

[00:41:02.070]
Course, you've got great support at TexShare

[00:41:03.750]
so call on them as well. I'm your

[00:41:06.540]
trainer - feel free to get in touch with

[00:41:07.830]
me, lots of good stuff on our support

[00:41:10.440]
site for the databases: tutorials,

[00:41:13.550]
resource guides,

[00:41:15.860]
you can sign up for other webinars of

[00:41:18.410]
Course, lots of tech help, the

[00:41:20.600]
general support site has lots of good

[00:41:22.520]
Information. We're getting ready to link

[00:41:24.770]
some of it from the TexShare specific

[00:41:27.440]
support site - and then a good person to

[00:41:30.620]
be aware of at Gale is your Customer

[00:41:32.210]
Success Manager. This is someone at Gale

[00:41:35.420]
who is dedicated to your success with

[00:41:37.640]
the resources; you have a team basically,

[00:41:42.710]
at Gale, backing you up and your Customer

[00:41:44.750]
Success Manager is just one of those

[00:41:47.000]
folks and they're a good person to go to

[00:41:49.250]
when you're not sure where else to go

[00:41:51.490]
but they can help you with ideas around

[00:41:54.470]
promoting the resources, if you're at say

[00:41:57.080]
an academic institution and you want to

[00:41:59.000]
integrate the databases into your

[00:42:00.650]
discovery system, or maybe use a proxy

[00:42:03.260]
server for authentication and you need

[00:42:05.960]
help with that. Again, if you're in a

[00:42:07.700]
public library, how do you get folks

[00:42:09.260]
using these resources, they can help with

[00:42:10.970]
ideas along those lines. So, if you reach

[00:42:13.460]
out to this email address, they'll route

[00:42:15.140]
it to your Customer Success Manager who

[00:42:17.690]
do specialize by library type and

[00:42:20.350]
location so they're going to be familiar

[00:42:22.640]
with Texas they're going to be familiar

[00:42:24.170]
with TexShare and they're going to be

[00:42:26.300]
familiar with your library types so if

[00:42:27.980]
you're an academic institution you work

[00:42:29.630]
with one of our academic CSMs; if you're

[00:42:31.940]
in a public library you work with one of the

[00:42:33.140]
public CSMs. And then of course, our tech

[00:42:36.140]
Support is available 24 hours a day seven

[00:42:38.540]
days a week so if you have trouble

[00:42:40.190]
accessing the resources, you have a

[00:42:42.200]
question about the bookmark, anything

[00:42:44.690]
like that, reach out to Gale tech support

[00:42:46.850]
and they're there for you as well. So

[00:42:50.890]
lots of great support for you at Gale

[00:42:53.570]
and TexShare! Don't suffer in silence;

[00:42:55.880]
we want to hear from you when you need

[00:42:58.430]
us! So I think that's everything I wanted

[00:43:01.430]
to cover with you all today. I'm gonna

[00:43:03.080]
stick around and leave the webinar open

[00:43:04.970]
and see if any questions come up but if

[00:43:07.070]
you're all set, thanks for tuning in

[00:43:08.870]
today and hope to catch on another

[00:43:11.090]
session down the road! Have a great rest

[00:43:13.010]
of the week!