New Gale Resources from TexShare: Opposing Viewpoints In Context and ChiltonLibrary

Hear all about your new TexShare resources from Gale! Opposing Viewpoints in Context is the premier online resource covering today’s hottest social issues, from Offshore Drilling to Climate Change, Health Care to Immigration. Opposing Viewpoints in Context helps students and patrons research, analyze and organize a broad variety of data for conducting research, completing writing assignments, preparing for debates, making voting decisions, and more. ChiltonLibrary provides quick online access to repair, maintenance and service information on popular cars, trucks, vans and SUVs. This product contains more than 50 years of information provided in step-by-step procedures. Work on the engine, chassis, electrical, drive train, suspension, and more is made easier for mechanics of any experience. Also includes ASE test prep! Learn how to make the most of these resources in your library! Recorded for TexShare 7-18-2018


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Welcome folks, this is Stacey Knibloe, your

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Gale trainer! Glad to be with you

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virtually this afternoon to take a look

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at the new Gale resources coming to you

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from TexShare. We are going to give you,

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of course, an overview of each of the new

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resources: Opposing Viewpoints In Context

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and ChiltonLibrary, and dive in and give

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you a live demonstration of both, share

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some best practices, and show off the

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resources a bit. We're also going to

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share where you can find support for

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each, you know, getting your access set up,

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things like that. Feel free to

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have me go down another path as well if

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there's something else you'd like

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covered this afternoon. Do let me know

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through the chat or the questions tool

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there over on the right. So, I think we're

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ready to dive in and again interrupt any

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time with questions or feedback within

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our webinar tools. So first up

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we want to show you where you can get

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support for these two new resources as

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well as all your existing Gale resources

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that come to you through TexShare and

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we've set up a specific support site for

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that purpose. You can get your access

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URLs. If you aren't already linking to

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the two new TexShare

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resources from Gale you're going

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to be able to get your access URL at www.

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galesupport.com/texshare. You'll

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also find the database icons, support

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materials, the training materials should

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be added there shortly as well as some

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other tools. So, we're going to go out

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briefly and take a look at that site so

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I can show you where to find your access

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URLs. That's kind of been the most

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important question lately so from the

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Gale TexShare support site, you'll see

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it's actually the very first item on the

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page. The first icon here links URLs, Gale

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Pages and so on - kind of all the tech

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information lives right there.

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So, let's go ahead and dive into it. Now

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the first thing that you need to find is

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your library. Every library has unique URLs

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to access

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the databases and we identify you by

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your library so if I am with the Fort

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Worth Public Library or, whoops I've

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typed a little too much there, I can

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select and it's going to generate the

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URLs for all of my TexShare databases

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from Gale as well as share what my

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location ID is, which you may need for

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other things as well. So that's always a

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good little bit of code to have

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available. So, these URLs will get you

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directly into the resources and it's a nice

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easy way for you to put yourselves or, of

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course, your users into them. So that's

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really what I wanted to show you on the

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support site. Again, feel free to ask

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questions if there's something else

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you'd like to see there but that's kind

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of the most important thing. We want to

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make sure you've got your access set up

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to these two new resources. Right now,

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let's get onto those resources! So the

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first one we're going to talk about is

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Opposing Viewpoints In Context - this is a

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database that Gale has put out for

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several years, it's probably our most

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popular database at Gale. It's based on a

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print series we publish called

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Opposing Viewpoints so you may be

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familiar with that. Opposing Viewpoints

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In Context takes a look at all the

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various arguments within issues facing

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our world today. It has current content

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and you'll find it's a great place, kind

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of a safe place, to do research into

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these issues that are debated and

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discussed on the news, online, on our

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friends' Facebook pages, this is a great

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place to get facts, develop your own

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opinion, try to see things from another

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point of view. Within Opposing Viewpoints

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In Context you have, of course, these

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viewpoint essays but there's also a lot

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of reference content. There's current

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periodicals, there's multimedia, that can

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help round out the issue and also look

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at the history behind it. So, we are

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going to dive into it! It is one of the

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databases that uses, kind of our standard

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In Context interface so we hope, you'll

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be the best judges, but we hope that it's

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very easy to navigate and find what you

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need. So, I'll be showing

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some of the tools you can expect to find

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within the resource as well as

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highlighting the content as we go

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through so to get us started I thought

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we might find a reason for the library

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maybe using Opposing Viewpoints In

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Context. Certainly, it's always going to

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be a great tool for, you know, support for

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kids coming into the library doing

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homework; for, you know, classroom tools in

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in your academic institution and just, you

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know, researching what you're

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hearing on the news but I thought we

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might look. There's been a lot of

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discussion over the last couple of years

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about emotional support animals and

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libraries are trying to decide how to

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handle those as well so let's see what

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Opposing Viewpoints In Context can do

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for us. So, I have gone ahead and logged

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into Opposing Viewpoints In Context

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already and before I start searching I

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want to just talk a little bit about

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what we have here on the home page. The

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home page is intended to give the user

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kind of a little information about what

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they're using as well as engage them. So

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the home page always in our databases

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will always have a search up here in the

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banner; that's going to follow us as we

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go through the database so you can just

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dive right in with whatever you're

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looking for. You also have the ability to

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kind of browse around and I like this

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- browsing in the library is

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important - you go to the shelf and you

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find the book you wanted, and you pick up

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two or three others because they look

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good as well. We're going to do some good old

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electronic browsing today with Opposing

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Viewpoints In Context - this shows off

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some of the topics that are available in

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the database; it also though informs the

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user that this is the type of content

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they can expect to find. So, it's

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informative as well and what's behind

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each of the items listed here on this

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page (and then many more) are actually -

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I'm going to select cloud computing - a

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homepage for that topic. So, with our In

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Context databases we've kind of created

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this topic page, these topic pages for

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popular issues or well-studied issues in

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the database and it's a good jumping-off

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point when you're starting your research.

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It's also a good place to get familiar

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with your topics because right off

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the bat, we share with you what cloud

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computing is so if it's not a topic you're

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that familiar with, right away you get an

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overview essay - just the beginning of it

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here and then you click into read more.

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That's an unbiased article just kind of telling us

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what cloud computing is but then you'll

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notice we get a little hint over here to

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the right the On This Page section gives

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us an idea if we scroll down a bit we're

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gonna see a lot more content and, of

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course, first up the content that

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Opposing Viewpoints In Context is so

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known for: The Viewpoint Essays. So, we're

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going to be spending a lot of time on

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those so I'm going to come back there. We

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also, though again have other types of

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data here. So, Gale is a publisher; we've got

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a lot of our own reference content here,

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we have statistics from some of our

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sources, we have a lot of multimedia

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content - mostly coming from news

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organizations - we have magazines, academic

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journals, news articles, recommended

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websites and then depending on your

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topic maybe primary sources and the

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like. So, lots of different types of

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sources all in one place; it's kind of a

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one-stop shopping.

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You'll also find down at the bottom of

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the page it can point you to other

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sources within the database as well -

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related topics so again you know this

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browse ability is important in the

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resources. We want to show folks around

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and maybe lead them to other paths, other

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topics as needed, I think, so these pages

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we call them portal pages, we call them

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topic pages, lots of different names for

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them; you actually can get a list of all

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these pages that we've created here in

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the upper left-hand corner and the

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bottom bar of the browser, or sorry not

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browser. the banner you'll see there's a

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Browse Issues link and what this will do

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is show you all of the issue pages, topic

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pages, portal pages that we've created.

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This is also again a good way to just

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kind of get an idea of the scope of the

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database we're talking about - social

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issues, hot-button issues, the types of

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things we hear on the news, and again on

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our friends Facebook pages so you can

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get an idea of the coverage of this here

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and you'll notice we've got a notation

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if something has been recently updated.

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Now technically the database is updated

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every day, we add new news articles

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magazines, journals those go in every day

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but the updated note we only include

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when we've updated a significant portion

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of the reference, the viewpoints, those

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types of things so you'll see a note for

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that. You'll also see a new tag for new

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items and there we can see our service

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and emotional support animals. So again

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this is something that's been coming up.

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We created a portal page for it so let's

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go ahead and take a look now the portal

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page. Again, has that similar layout that

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we just saw for cloud computing so right

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off the bat we get an overview essay on

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the topic but we're looking for opinions.

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Usually when we're in Opposing

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Viewpoints In Context so let's take a

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look at these Viewpoint Essays. So, you'll

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notice that we have a Featured

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Viewpoints and a Viewpoints content

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bucket, we call them and the Featured

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Viewpoints are something our editors

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have hand selected and included there

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and if we pop in you can see each of the

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essays are labeled as, or I should say they

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are titled to give you the opinion of

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what their author is thinking. All right

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so those have been hand selected; some of

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them are coming from our Opposing

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Viewpoints series, some could come from

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At Issues. We have a few different

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series that do this. We also though, in

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Featured Viewpoints, pull other articles

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so, you can see some things coming from

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current periodicals, as well, these again

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are hand selected by our editors so if

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you just want to kind of point to one

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Source,

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I shouldn't say source, one content

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bucket rather, the Featured Viewpoints might be

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a good place to get started. The

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Viewpoints content bucket here (or

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content type) is pulling all of the

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Viewpoint Essays from our viewpoint

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series so again Opposing Viewpoints, At

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Issues, Current Controversies, and the

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Like; we pull from those sources as well

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as anything that may have been added to

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the database and then is going to come

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later in one of our print series.

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So again, each of the Viewpoints tell you

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right at the results here what the

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opinion of the author is, and we do that

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because you may notice we don't label

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them pro or con or opinion A, opinion B.

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It's all about critical thinking in this

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database so, you know, the user can see

[00:11:27.450]
what the opinion of the of the author is

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but we don't want to kind of handhold

[00:11:30.450]
them and not every issue breaks

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down into an easy pro/con type approach.

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So, we'll see more of those as we come

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into the database. So if we go ahead and

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jump into an entry you'll see each

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article starts with this article

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commentary and we've got it on a

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different background you can see - it's

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highlighted in blue here because we want

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it to jump out at the user. What we've

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done with Opposing Viewpoints In Context

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and again, the print series that is

[00:12:02.010]
making it up is, rather than have our

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editors just write us an article with an

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opinion in it, we went out and looked for

[00:12:09.570]
people who are already writing on the

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Topic, are knowledgeable on the topic, and

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got permission to republish their essays

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or articles. It is important that we're

[00:12:21.899]
getting content from folks who know what

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they're talking about; we don't just want

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kind of a standard article that was

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written expressly for a viewpoint

[00:12:30.270]
Opinion. So, that's what the article

[00:12:32.820]
commentary is introducing you you to - this

[00:12:34.680]
person who wrote the article and then it

[00:12:36.990]
also, is to jumpstart critical thinking in

[00:12:39.060]
our readers. “As you read, consider the

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following questions” so we want people to think

[00:12:44.160]
critically about these issues; we're

[00:12:46.200]
reading someone else's opinion to help

[00:12:47.940]
develop our own or make our own argument.

[00:12:50.520]
These questions are going to help us do

[00:12:52.680]
that and you can see at the bottom of

[00:12:55.110]
every article we show our Source

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Citation and this isn't unusual; we do it

[00:13:00.870]
in all of our Gale resources so it’s a great

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way for people to be able to just copy

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and paste and say include in their

[00:13:07.050]
Bibliography. But what I like to point

[00:13:09.089]
out about these is you see where they

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originally were published first and what

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the original title was; we change those

[00:13:15.240]
titles so that the opinion is clearly

[00:13:19.260]
stated in the

[00:13:20.400]
title for our results list but you can

[00:13:23.190]
see what the original title was, where it

[00:13:24.810]
originally appeared so you get a couple

[00:13:26.910]
levels of citation here with the

[00:13:28.860]
Viewpoint Essays. So we've got several

[00:13:33.660]
opinions on this issue and in

[00:13:36.420]
the viewpoints in the Featured

[00:13:37.620]
Viewpoints but if we go out, remember

[00:13:39.360]
we've also got lots of other content. So

[00:13:42.150]
certainly, this has been a topic that's

[00:13:43.470]
been in the news, especially over the

[00:13:45.780]
last few months or so. There's been some

[00:13:48.620]
bigger stories around folks using Emotional Support Animals.

[00:13:51.810]
A lot of them (I read about because I

[00:13:53.790]
travel all the time) having to do with

[00:13:55.200]
bringing animals on planes and things

[00:13:56.880]
like that so I've got lots of news

[00:13:58.950]
Articles, academic journals into the

[00:14:02.250]
study as well. So we've got a lot of

[00:14:06.450]
content to round out an argument if

[00:14:08.550]
that's what you're trying to make but

[00:14:10.650]
then also, as I mentioned, the

[00:14:11.970]
library could use this the reference,

[00:14:13.710]
content out those journals, the

[00:14:16.710]
magazines and news and such to help make

[00:14:19.080]
up their own policy. See what other

[00:14:20.700]
people are doing so kind of an

[00:14:23.610]
interesting topic here. Now, of course,

[00:14:26.160]
we're going to have the classics as well,

[00:14:27.870]
and that's one of the things I always

[00:14:29.580]
like to show off in Opposing Viewpoints

[00:14:31.260]
In Context. You know the death penalty

[00:14:35.880]
has been a topic for debate

[00:14:40.250]
since way back when I was in school. We

[00:14:43.110]
did a mock debate about it. I know it's

[00:14:44.880]
still around so I wanted to show you

[00:14:46.320]
what we do with those topics as

[00:14:48.450]
well. So you'll notice, let me point out

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I'm just gonna circle it here to kind of

[00:14:52.950]
call it out, and this is a more

[00:14:55.980]
traditional result screen - it hasn't

[00:14:57.720]
taken us directly to a portal page but I

[00:15:00.420]
wanted to point out the Viewpoint Essays.

[00:15:02.130]
There are a hundred and eighty-three and

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I know that number is high but what I

[00:15:07.590]
want to point out about it; if we jump in

[00:15:09.770]
you'll see one of the things we do in

[00:15:13.320]
our databases is sort by relevance.

[00:15:15.510]
Now that's pushing very relevant

[00:15:19.530]
articles up to the top of my results

[00:15:21.360]
list but you'll notice some of them are

[00:15:23.340]
a little older 2002, 2015, 2005

[00:15:30.870]
and so on. One of the interesting

[00:15:33.930]
things

[00:15:34.230]
about Opposing Viewpoints In Context is

[00:15:36.380]
this is a topic that we've covered

[00:15:38.970]
several times in our series and in other

[00:15:42.330]
databases what we do is cycle out; we

[00:15:44.760]
take out the old edition and put in the

[00:15:46.920]
new. In Opposing Viewpoints In Context, we

[00:15:49.650]
keep the older editions - laws change,

[00:15:52.380]
public opinion changes, and we want the

[00:15:55.020]
Viewpoint Essays to reflect how that has

[00:15:57.060]
happened throughout time so it's an

[00:16:00.090]
interesting way to look at a topic.

[00:16:02.420]
Again, you know, a lot of these issues can

[00:16:05.250]
break down into kind of a pro/con but

[00:16:07.410]
one of the other great things about

[00:16:08.610]
Opposing Viewpoints In Context is it is

[00:16:11.930]
uncovering the grey within these topics.

[00:16:15.030]
So, you know, certainly they're going to

[00:16:17.550]
be essays where it's looking at the

[00:16:20.040]
death penalty from “yes, we should have it”/

[00:16:21.630]
“no, we shouldn't have it” but then it also

[00:16:23.670]
takes a look at “well maybe it's okay but

[00:16:26.610]
only certain types” or “how do we handle

[00:16:29.340]
it for this type of population” and that

[00:16:31.500]
type of thing. So it really opens up the

[00:16:34.200]
discussion on the topic and digs much

[00:16:36.030]
deeper than a strictly pro/con point of

[00:16:38.250]
View. So the Viewpoint Essays really

[00:16:42.030]
uncover things like that and that's why

[00:16:45.480]
again, let me just go back to browse

[00:16:46.920]
issues here for a second,

[00:16:48.780]
you're gonna find a lot of issues in

[00:16:50.850]
here that, right off the bat, you may not

[00:16:52.620]
think “Well, what's debatable about that?”

[00:16:55.380]
So, for example, let me (it's

[00:16:59.130]
just alphabetical order here) let me find

[00:17:00.660]
us...

[00:17:03.320]
scrolling down...endangered species. So

[00:17:06.480]
nobody is for endangered species but

[00:17:10.280]
there are issues within it so if

[00:17:13.650]
we take a look at those, a few points

[00:17:15.360]
that it offers, you kind of uncover the

[00:17:18.180]
discussion within endangered species. So

[00:17:20.520]
how exactly to combat this problem - are

[00:17:23.580]
we spending too much money on it, that

[00:17:25.380]
type of thing. So you have these issues

[00:17:29.340]
where maybe, right off the bat, you don't

[00:17:31.350]
know what the argument might be

[00:17:33.240]
but then as you get into the Viewpoints

[00:17:35.280]
you can see how it changes. So I

[00:17:41.090]
mentioned the dates, let me go

[00:17:43.410]
back and cover something I meant to

[00:17:45.180]
mention. We were looking at those

[00:17:46.200]
Results; we

[00:17:47.640]
do sort by relevance but you can change

[00:17:51.360]
that. So if

[00:17:53.520]
looking at those death penalty results, I

[00:17:55.290]
could sort instead by date if that were

[00:17:59.370]
important. I can choose to sort by newest

[00:18:01.440]
and push those articles that are more

[00:18:04.140]
recently published right to the top of

[00:18:05.580]
my list. So you always have that option.

[00:18:07.970]
I'm just going to take a quick pause

[00:18:10.170]
Here; make sure haven't missed anything

[00:18:11.460]
in the questions or can’t. Not so far but

[00:18:14.490]
feel free to send them on in. So let's go

[00:18:17.910]
ahead and take a look - I'm just going to

[00:18:19.290]
jump into one of these entries, talk a

[00:18:20.880]
little bit more about what you can do

[00:18:22.290]
with this content. So again, here's

[00:18:24.720]
another essay and there's that article

[00:18:26.580]
commentary getting highlighted and then

[00:18:28.710]
the actual article itself. Now you have a

[00:18:31.890]
lot of tools, a lot of things you can do

[00:18:33.960]
with the articles you find in Gale

[00:18:35.970]
databases. So, if you've been using them, you

[00:18:38.910]
know some of them, this look these will

[00:18:40.380]
be a little bit of a repeat but I do

[00:18:41.850]
want to highlight a couple that I

[00:18:44.190]
think will come in really handy. So

[00:18:47.510]
probably the most popular feature (I

[00:18:49.920]
touched on briefly before) the Source

[00:18:52.050]
Citation we have there at the bottom of

[00:18:54.000]
the page. Now that is an MLA style

[00:18:57.510]
citation so if I'm writing a paper and

[00:18:59.700]
I'm turning this in to my professor and

[00:19:01.890]
they use MLA style then I am good to go!

[00:19:04.350]
I can copy and paste that right into my

[00:19:05.790]
Bibliography. However, let's say my

[00:19:08.160]
professor likes APA - well then, I have the

[00:19:14.520]
citation tools here in our Tools menu.

[00:19:16.830]
The very first button because again, it

[00:19:19.050]
is the most popular one. So the citation

[00:19:22.770]
tools will let me change this. Say I need

[00:19:25.530]
APA, I can switch right over to APA; say I

[00:19:28.560]
need Chicago, I can select and copy it

[00:19:32.760]
right into my bibliography. Or a lot of

[00:19:36.300]
our academic institutions have tools

[00:19:38.520]
like ProCite and things like that; you

[00:19:43.620]
can export your citations out to Pro

[00:19:47.760]
Cite, EasyBib, and EndNote - all of these items.

[00:19:50.490]
We're going to talk about the Google and

[00:19:52.170]
OneDrive options in a minute but you can

[00:19:55.230]
we work with those tools and you can

[00:19:56.790]
just export the content right out. We're

[00:19:58.920]
also Zotero compliant so if you have

[00:20:00.900]
that

[00:20:01.280]
added to your browser you can take

[00:20:04.490]
advantage of Zotero as well. So

[00:20:07.220]
every article is going to have that

[00:20:08.690]
feature regardless of whether you're in

[00:20:10.130]
a viewpoint essay or a newspaper article.

[00:20:13.900]
You also have the ability to markup the

[00:20:18.110]
content you find. So back when I was in

[00:20:21.170]
School, I printed out everything or made

[00:20:23.330]
photocopies and then I would go through

[00:20:26.090]
with a highlighter marker and mark up

[00:20:28.190]
the article and make notes in the

[00:20:29.600]
margins. You can actually do that within

[00:20:32.240]
the database; you click and drag as if

[00:20:37.310]
you're gonna copy and when you're done,

[00:20:40.300]
pops open the Highlights and Notes bar!

[00:20:43.250]
Now if I were on a touchscreen, I would

[00:20:45.860]
just touch the first word and the last

[00:20:47.900]
word on the screen and it would

[00:20:50.420]
highlight that what's within those

[00:20:52.910]
Sets. So highlight - I can use whatever

[00:20:56.120]
color marker I like here, maybe I'm going

[00:20:57.890]
to use yellow for notes I want to check

[00:21:03.940]
so I want to look up the Endangered

[00:21:06.110]
Species Acto of 1973 so I'm

[00:21:08.210]
highlighting this, make sure to click

[00:21:10.970]
Save. And you can continue to mark up the

[00:21:14.540]
article throughout your reading of it.

[00:21:18.620]
Add other notes, you can just continue to

[00:21:25.580]
mark up the article. Now this isn't

[00:21:30.200]
enough.

[00:21:30.620]
I've marked it up but what do I do now?

[00:21:34.430]
This Highlights and Notes feature is

[00:21:36.410]
session dependent so if I close my

[00:21:38.840]
browser right now,

[00:21:40.130]
it's gonna close out the database and

[00:21:42.910]
those Highlights and Notes are gone! Okay?

[00:21:45.830]
I need to take them with me before I

[00:21:47.960]
leave and I do that the same way I do

[00:21:50.600]
in any database - you use what we call the

[00:21:53.780]
retrieval tools. Let me use my little

[00:21:56.450]
highlighter here -

[00:22:00.710]
to Google Drive or OneDrive, Print, Email,

[00:22:02.990]
or Download - all of those are going to

[00:22:05.179]
take the article and your Highlights and

[00:22:07.610]
Notes. Google Drive has become, far and

[00:22:13.789]
Away, the most popular option so I'm

[00:22:15.590]
going to use that as my example. So you

[00:22:19.370]
want to be logged into your Google

[00:22:20.630]
account; if you're not, it would just

[00:22:21.860]
prompt you to log in right then. I've

[00:22:24.590]
gone ahead and done that just to save us

[00:22:26.539]
a little time and we get a confirmation

[00:22:28.789]
it was sent to Google Drive.

[00:22:30.500]
Well, let's go find it! Now what we do - and

[00:22:34.640]
this happens automatically, the user

[00:22:36.260]
doesn't have to do anything - is we create

[00:22:38.870]
a folder named after the database you

[00:22:42.770]
were using so Opposing Viewpoints In

[00:22:44.899]
Context happens automatically and then

[00:22:48.529]
we take the article and we turn it into

[00:22:52.309]
a Google Doc. Now if I'd done this in

[00:22:54.500]
Microsoft OneDrive we'd turn it into a

[00:22:56.779]
Word Online document and, there's our

[00:22:59.809]
article. It's pulled over all of the

[00:23:02.630]
commentary, of course, and there are my

[00:23:05.630]
highlights. And you can see it even uses the

[00:23:07.640]
colors that I indicated in the database

[00:23:10.039]
and at the bottom, we can see it pulled

[00:23:13.010]
over the source citation and it's

[00:23:15.799]
reprinted the highlights and included my

[00:23:18.230]
notes. This will all happen the same if

[00:23:21.980]
you print or email as well. Your

[00:23:25.010]
highlights and notes just appear at the

[00:23:26.510]
Bottom. The great thing though about

[00:23:29.240]
having this in Google Drive is now it's

[00:23:31.700]
available to me anytime, anywhere, from

[00:23:34.070]
any device - it lives in the cloud now. I

[00:23:37.809]
can use all of Google’s capabilities here:

[00:23:41.840]
I can edit this document, I can change

[00:23:44.630]
the format, I can share it, whatever you'd

[00:23:47.570]
normally do with a Google Doc. There's no

[00:23:50.059]
Digital Rights Management (DRM) here so it's

[00:23:51.890]
not going to disappear from my Google

[00:23:53.750]
Drive in a week or two. It's going to be

[00:23:55.640]
there until I choose to delete it. I can

[00:23:59.120]
move it around - if I want to move this to

[00:24:01.250]
my endangered-species folder I can do

[00:24:03.649]
that. Once it's here, it's yours to do

[00:24:06.500]
with as you like so great way to keep

[00:24:10.279]
track of your content and it's a tool

[00:24:12.380]
that really fits into your users’

[00:24:14.419]
workflow - these are things they're

[00:24:16.549]
already using so why not make our

[00:24:19.190]
databases part of their workflow as well?

[00:24:22.779]
So, you'll see that option for every

[00:24:25.429]
article and of course, we've got the old

[00:24:27.649]
standbys - printing and emailing if

[00:24:29.629]
folks prefer that, they're gonna

[00:24:31.730]
get their highlights and notes that way.

[00:24:33.139]
Just now a couple tools to help you reach

[00:24:37.039]
more users. You'll notice we have a

[00:24:39.080]
listen button. Now unfortunately, you

[00:24:41.119]
can't hear it on the other end of your

[00:24:43.309]
of the webinar but I'll have you trust

[00:24:45.590]
me,it's going to be going in my

[00:24:47.570]
Headphones. It's gonna read the

[00:24:49.909]
article to you; it starts with the title,

[00:24:52.159]
you can see it's highlighting as it's

[00:24:53.840]
Reading. I'm gonna go ahead and pause it

[00:24:57.320]
so it's not talking to me. It's

[00:25:00.139]
gonna read the entire article. What I

[00:25:02.149]
like about it versus a screen reader is

[00:25:04.220]
it's not trying to read everything on

[00:25:06.080]
the page; it reads just the title of the

[00:25:08.119]
article then starts with the article so

[00:25:10.940]
really handy. There are some tools you

[00:25:12.769]
can use within it to make it the settings

[00:25:15.289]
the way you like.

[00:25:17.649]
So, a great way to reach folks who are

[00:25:20.330]
maybe more auditory learners and than

[00:25:22.009]
visual folks with, of

[00:25:25.429]
Course, vision issues. It's a great tool!

[00:25:28.039]
You also have an on-demand language

[00:25:31.190]
translation - this article, and any of the

[00:25:35.299]
articles in Opposing Viewpoints In

[00:25:36.649]
Context, can be translated into almost 40

[00:25:39.350]
languages here and, it is a machine

[00:25:43.539]
translation and you'll get that note at

[00:25:45.559]
the top, but it's a great way again, to

[00:25:48.289]
reach more users so if they really

[00:25:49.759]
struggle with English and we have their

[00:25:51.799]
native language, it's a great way for

[00:25:53.090]
them to absorb the information. And you

[00:25:55.909]
notice the listen button has stuck

[00:25:57.320]
around so I could actually hear this in

[00:25:58.759]
Spanish too. So lots of languages to

[00:26:02.269]
choose from there; we added about 20 or

[00:26:07.639]
25 new ones just in the last few months.

[00:26:09.649]
So, we love to hear feedback on this - what

[00:26:12.830]
other languages you might like to see.

[00:26:14.330]
Feel free to let us know! So every

[00:26:18.919]
article is going to have these tools - you

[00:26:20.779]
can take advantage of them wherever you

[00:26:22.970]
like in the resource.

[00:26:25.549]
A couple more tools and then we're going

[00:26:27.919]
to move on to ChiltonLibrary. So let's

[00:26:30.860]
say we are discussing climate

[00:26:34.669]
change and I'll say for example, at a

[00:26:38.960]
public library maybe, we're having a

[00:26:40.460]
program around it and we want to help

[00:26:43.879]
inform folks and maybe even share

[00:26:46.249]
information with folks who aren't able

[00:26:47.809]
to attend. So big topic, you know, it's a

[00:26:54.460]
big topic of discussion with

[00:26:57.379]
different issues within it. Let's

[00:26:59.539]
say we want to give folks a look at what

[00:27:01.820]
the database can do for them around it.

[00:27:03.440]
So, there's of course, lots of good stuff

[00:27:06.619]
for us here on this portal page and

[00:27:08.330]
again, I mentioned it's a great

[00:27:09.470]
jumping-off point for folks to get more

[00:27:11.539]
familiar with the topic. Well, let's say I

[00:27:14.989]
want to put folks right here on the

[00:27:16.999]
Global Warming and Climate Change topic

[00:27:19.639]
page - that is easy to do with Gale’s

[00:27:23.210]
Bookmark feature! This Bookmark button in

[00:27:27.320]
the upper right-hand corner is going to

[00:27:29.720]
give you a persistent URL or PERL that

[00:27:35.389]
you can copy and paste right into a

[00:27:37.429]
Tweet from the library's account, onto a

[00:27:40.609]
link in a libguide, wherever you would

[00:27:43.549]
normally put a URL, these Bookmark URLs

[00:27:47.119]
can go! And what makes them special

[00:27:51.470]
is that they are persistent so they'll

[00:27:53.690]
always bring you back to the same place.

[00:27:55.429]
You'll always land on this Global

[00:27:56.869]
Warming and Climate Change page. Right

[00:27:59.330]
Now, that doesn't sound that unique; a lot

[00:28:01.399]
of URLs do that but

[00:28:02.749]
what takes this a step further is the

[00:28:05.629]
Bookmark URL jumps over authentication.

[00:28:10.269]
So, when you click on a link that is a

[00:28:12.859]
Bookmark link, it doesn't stop and ask

[00:28:15.799]
you for your library card number or your

[00:28:18.649]
student ID number or anything like that.

[00:28:20.659]
It's just gonna let you into Opposing

[00:28:22.519]
Viewpoints In Context and take you to

[00:28:24.200]
the Global Warming and Climate Change

[00:28:25.369]
page. Now it doesn't let you into the

[00:28:28.249]
rest of the database; it doesn't just

[00:28:29.929]
completely open up the database. It only

[00:28:32.720]
takes you to the content that was linked

[00:28:34.460]
to so this can be a great tool for

[00:28:36.139]
reserved reading as well you know,

[00:28:38.210]
professors have articles

[00:28:39.500]
they want students to read for class or

[00:28:41.690]
again, thinking about your libguides you

[00:28:44.390]
don't have to link to just the portal

[00:28:45.800]
Pages; individual articles are available

[00:28:47.780]
for linking as well and you'll see as

[00:28:51.680]
you go into all of them, there's that

[00:28:54.440]
Bookmark up in the upper right hand

[00:28:56.780]
corner giving you the persistent URL so

[00:29:01.070]
this is a great way to draw people into

[00:29:04.160]
the database. To discover Opposing

[00:29:06.770]
Viewpoints In Context but also a way for

[00:29:10.100]
you to kind of put content in to the

[00:29:12.770]
classroom at your academic institution.

[00:29:15.200]
Again, for the library to tweet about and

[00:29:18.050]
maybe bring folks into the library

[00:29:19.970]
virtually to show off these resources. So

[00:29:23.110]
the bookmark is a really great way to

[00:29:26.170]
raise usage and awareness of the

[00:29:28.670]
resource and again, because of the

[00:29:31.340]
content that Opposing Viewpoints in

[00:29:33.140]
Context covers, again it's certainly

[00:29:35.960]
helpful for college students, you know,

[00:29:38.870]
high school students using the library

[00:29:41.240]
at the public library for homework help

[00:29:42.820]
but I think it's a great tool for adults

[00:29:45.320]
as well. You know it's always good to be

[00:29:47.030]
informed about an issue you feel

[00:29:48.680]
passionately about; it's good to try and

[00:29:50.960]
understand the other side of someone's

[00:29:52.850]
Arguments. This database can do that. The

[00:29:56.210]
other thing I like about it, is it gets

[00:29:57.860]
behind the issue. You know certainly you

[00:30:00.080]
can see what's being discussed today but

[00:30:02.660]
you get the background on these issues -

[00:30:04.610]
so how do we get where we are with this?

[00:30:06.640]
So, excellent resource; I think your users

[00:30:10.640]
will find it really helpful and again, it

[00:30:12.590]
is one of the most popular databases we

[00:30:14.570]
produce at Gale so we're thrilled that

[00:30:17.540]
you're able to access it via TexShare.

[00:30:21.220]
So that is a look at Opposing Viewpoints

[00:30:24.320]
In Context. Again use the questions or

[00:30:26.630]
chat tool if you'd like to send me any

[00:30:28.370]
questions or anything else you'd like me

[00:30:30.020]
to click here but I think we're ready to

[00:30:33.140]
take a look at your other new resource

[00:30:35.000]
as well. So, let me give you a, oh I'm

[00:30:39.980]
sorry before I do that, let me just

[00:30:41.810]
mention we also offer an Opposing

[00:30:45.080]
Viewpoints In Context Chrome extension.

[00:30:47.660]
So, this is for users who are using

[00:30:51.230]
Chrome as their browser.

[00:30:53.500]
You can install the Opposing Viewpoints

[00:30:56.690]
In Context extension from the Google

[00:30:59.120]
Chrome Store and what it will do, you can

[00:31:01.340]
see the big arrow pointing at it there,

[00:31:02.930]
is will integrate results from Opposing

[00:31:06.470]
Viewpoints In Context on your Google

[00:31:08.720]
search results page. Now there is some

[00:31:11.690]
setup involved; it does need to kind of

[00:31:14.120]
identify your library and we have help

[00:31:17.390]
files I'll send in my follow-up email

[00:31:19.510]
around how to set this up and there are

[00:31:21.980]
even ways to install it, kind of, across

[00:31:25.370]
your organization so if Chrome is a

[00:31:27.440]
popular browser at your institution and

[00:31:29.870]
say you want the Chrome extension on all

[00:31:32.120]
of the library computers, there are ways

[00:31:34.640]
to do that and we've got help for you to

[00:31:36.950]
do that. So it does involve a little

[00:31:38.450]
Setup; we won't look at it today, if

[00:31:40.760]
there's interest we can certainly host a

[00:31:42.830]
webinar all about the Chrome extension,

[00:31:44.090]
but it's a great way to promote library

[00:31:47.840]
resources alongside folks who are

[00:31:49.670]
already using Google. So really neat

[00:31:53.390]
Feature! Okay so on to ChiltonLibrary! So

[00:31:58.160]
when I was at the public library at the

[00:32:00.410]
reference desk, we could not keep the

[00:32:02.450]
Chilton manuals on the shelf! They were,

[00:32:06.650]
of course, big thick books with

[00:32:08.120]
tissue-thin paper; they didn't always

[00:32:10.940]
come back in the best shape because

[00:32:12.320]
maybe folks are, you know, laying down in

[00:32:13.910]
their driveway trying to get underneath

[00:32:15.470]
their car and read the Chilton manual at

[00:32:17.390]
the same time. So they were a tough tool

[00:32:20.030]
to keep on the shelf in the library. Now

[00:32:22.250]
you have access to all of this

[00:32:24.110]
do-it-yourself help from Chilton's for

[00:32:27.770]
your own repair and maintenance of your

[00:32:30.470]
vehicle and it's super simple to use.

[00:32:33.980]
We're going to take a look at it but

[00:32:35.990]
basically, you pick your car and then it

[00:32:38.210]
walks you through the repair manual,

[00:32:40.280]
the maintenance schedules, the bulletins

[00:32:42.890]
and recalls should it have any. There's

[00:32:45.020]
even test prep for the ASE test so if

[00:32:48.430]
anyone is pursuing car repair as a

[00:32:52.180]
Career,

[00:32:53.360]
there's test prep they can do in the

[00:32:54.890]
database as well. So this is a great

[00:32:57.920]
Resource, you know, for those folks who

[00:32:59.480]
want to save themselves a little money,

[00:33:00.830]
do their own repair, or, you know, just for

[00:33:02.780]
the car enthusiasts who likes to work on

[00:33:04.700]
their own vehicle. It is mobile responsive

[00:33:07.190]
so if they've, you know, brought it up on

[00:33:09.200]
their iPad while they're in the garage

[00:33:10.670]
trying to replace their battery or

[00:33:13.880]
something like that, they've got a nice,

[00:33:17.390]
easy resource to use!

[00:33:18.890]
So, it's updated frequently, adding new

[00:33:21.080]
cars all the time and of course, that's

[00:33:23.540]
important for the bulletins and recalls

[00:33:25.010]
as well. So very current resource! Well,

[00:33:28.160]
let's go ahead and take a look! So, let me

[00:33:32.510]
just log in here. So, this is going to

[00:33:39.410]
have a different look and feel.

[00:33:40.670]
Opposing Viewpoints In Context

[00:33:42.770]
is kind of a research database; Chilton

[00:33:45.050]
Library is a really a end user-built tool

[00:33:47.900]
for them to find help.

[00:33:51.230]
So the first thing you've got

[00:33:54.140]
to do is pick your vehicle; everything

[00:33:56.720]
hinges on that and you just use the

[00:33:59.600]
Vehicle Selector tool that appears here

[00:34:01.280]
on the homepage and then you'll see

[00:34:03.500]
there's a banner that follows us through

[00:34:06.830]
ChiltonLibrary so you can always come

[00:34:08.390]
back and select a new vehicle right from

[00:34:10.400]
the banner there. So we choose our year

[00:34:16.580]
and in this case, let's say we're looking

[00:34:19.250]
for a 2008 Ford Explorer and every

[00:34:23.330]
choice you make kind of filters the list

[00:34:25.190]
below so we only show the vehicles that

[00:34:28.640]
we have or the Make that we have for 2008

[00:34:31.550]
Vehicles, which is a lot of them and then

[00:34:34.790]
again, just narrows down so we need to

[00:34:36.260]
choose our Model and that's it! Click

[00:34:41.570]
Select and it's going to show whatever

[00:34:43.910]
we have for the vehicle. So mostly you

[00:34:47.480]
will find for all of the vehicles you're

[00:34:49.010]
gonna find a repair manual and for most

[00:34:51.260]
of them you'll find maintenance

[00:34:52.460]
schedules as well. As we start looking at

[00:34:54.500]
the much older cars say, the ones from

[00:34:56.419]
the 50s and the like, some of that stuff

[00:34:59.030]
isn't available but the repair manual

[00:35:01.880]
is really what this resource is about so

[00:35:03.950]
they're all going to have the repair

[00:35:05.210]
Manual. The bulletins and recalls again

[00:35:07.760]
you know if it's from the 50s that may

[00:35:10.040]
not be available but shows you what we

[00:35:12.260]
have for your vehicle. I'm just gonna

[00:35:14.870]
focus on the

[00:35:16.310]
repair manual so let me quickly jump

[00:35:17.660]
into the other tools so you can see what

[00:35:18.950]
you can expect to find.

[00:35:20.660]
The maintenance schedule is available

[00:35:22.820]
but you do have to kind of narrow down

[00:35:24.770]
your vehicle type so we just do that the

[00:35:27.350]
same way we do with the vehicle itself

[00:35:30.280]
but I'm going to kind of move on to the

[00:35:32.660]
other tools. Something they added a few

[00:35:34.850]
years ago, is the labor estimator. So this

[00:35:37.430]
is a really handy way for you to (I'm

[00:35:41.060]
just gonna switch to one of the

[00:35:42.800]
browsable tools here so we can bring up

[00:35:46.190]
a list) but this is a great way for you

[00:35:49.940]
to go into if you are going to a repair

[00:35:52.190]
Shop, maybe it's not something you feel

[00:35:53.480]
like you can fix yourself or want to

[00:35:54.920]
Attempt, and have an idea

[00:35:57.080]
what the estimated labor hours may be so

[00:36:00.320]
they show you for both the dealer and

[00:36:02.740]
Say, if you go to a regular repair shop.

[00:36:05.210]
So this is, you know, good to have some

[00:36:08.360]
information when you go in to a repair

[00:36:11.240]
Shop; have a little knowledge beforehand

[00:36:13.550]
or at least then can kind of estimate

[00:36:15.470]
what you might be paying once you know

[00:36:17.390]
their hourly rate. So the bulletins and

[00:36:20.600]
recalls is also filterable. It shows

[00:36:24.200]
you all of them to start and then you

[00:36:26.750]
can narrow down so if

[00:36:29.420]
suspect there's something going on with

[00:36:31.430]
your HVAC system, you can open that up

[00:36:35.090]
and see recalls relating to HVAC. You can

[00:36:38.180]
also do it by symptom which is handy and

[00:36:41.980]
should you have one of those code

[00:36:43.820]
Readers, you can search by the trouble

[00:36:45.590]
codes too. But again this database is

[00:36:48.770]
kind of all about the repair manual so

[00:36:50.900]
let's go ahead and take a look now. The

[00:36:54.530]
repair manual are specifically

[00:36:56.300]
written for do-it-yourselfers so what

[00:36:58.160]
you start out with is basically the

[00:37:01.070]
top of the Table Of Contents. So we're

[00:37:04.190]
starting out here and just have to

[00:37:06.230]
choose the area of the vehicle we're

[00:37:08.120]
interested in so say we want to change

[00:37:11.150]
our oil. So we go under Engine Mechanical

[00:37:14.360]
and then it pops open and so you can see

[00:37:18.680]
it not quite filtering but narrows down

[00:37:21.220]
the Table Of Contents. You kind of keep

[00:37:23.450]
moving down levels so Engine Oil And

[00:37:27.920]
Filter Change and say we're looking for

[00:37:32.390]
a Basic Oil and Filter Change

[00:37:35.349]
and we have a 4.6-liter Engine and there

[00:37:41.720]
we go. You'll find quite a bit of the

[00:37:45.440]
manual is illustrated in some way,

[00:37:47.420]
whether it's a photograph or an actual

[00:37:49.130]
Illustration.

[00:37:50.810]
They very but that's, of course, good. You

[00:37:53.720]
can make sure you're looking at

[00:37:55.820]
the right thing.

[00:37:57.730]
Lots of caution notes around what you're

[00:38:01.790]
doing with the vehicle and again heavily

[00:38:08.839]
Illustrated. You'll find videos as well

[00:38:10.580]
and in some cases, animations. So, lots of

[00:38:16.400]
help here for maintaining our vehicles.

[00:38:18.260]
Now you also will find, (let me scroll back up)

[00:38:22.900]
you're within the whole manual so you

[00:38:25.640]
can kind of follow the

[00:38:27.740]
breadcrumb trail here of where we got

[00:38:29.450]
where we are to get back to the rest of

[00:38:31.310]
the entire manual but there's also a

[00:38:34.099]
search tool so if you're (I don't you

[00:38:37.099]
know I'm not a car person) so say I need

[00:38:38.869]
to do something with the tires I can

[00:38:40.849]
search the manual and it will bring up

[00:38:43.190]
the sections where that term is

[00:38:45.470]
mentioned so it gives me section titles

[00:38:48.020]
but then also where it appears in the

[00:38:49.490]
text. So I can jump to those sections so

[00:38:54.290]
I go to Diagnosis and Testing. But as

[00:39:01.190]
you can

[00:39:01.710]
everything just hinges on your vehicle

[00:39:04.080]
and then it's a very point-and-click

[00:39:05.430]
type tool so you work with the manual

[00:39:09.560]
almost like you would with the print, you

[00:39:11.700]
Know, using a Table Of Contents but of

[00:39:13.380]
Course, that search feature is

[00:39:15.150]
something really handy and something you

[00:39:16.560]
wouldn't have in the book. So hopefully a

[00:39:21.150]
pretty easy resource to pick up; it's a

[00:39:23.339]
great one, of course, to reach out and let

[00:39:25.859]
folks know you have. Certainly if you

[00:39:29.640]
have folks who come in looking for the

[00:39:33.000]
print versions, you're definitely going

[00:39:34.349]
to want to share this this resource but

[00:39:37.320]
it's also a good database you know,

[00:39:39.119]
right now, and when the weather's

[00:39:41.310]
nice here in Buffalo, New York where

[00:39:43.080]
I live, we actually have several

[00:39:44.910]
places around that have a car cruise

[00:39:47.070]
night and it might be good to go

[00:39:49.200]
to the

[00:39:51.180]
cruise night, send someone from the library and hand

[00:39:52.560]
out some bookmarks or something letting

[00:39:54.030]
folks know about Chilton being available.

[00:39:55.470]
Because again, for things like classic

[00:39:58.020]
Cars, you'll see if we look at that year

[00:40:00.119]
Dropbox, this goes back pretty far. So we

[00:40:03.960]
can pull say 1951 and take a look at

[00:40:08.400]
Chevy, see what we've got here. So you

[00:40:11.940]
Know, folks may be able to you know, work

[00:40:15.240]
on their restorations. So just use that

[00:40:18.770]
select a vehicle tool, you can see it

[00:40:22.320]
looks at how far back do we go so looks

[00:40:24.390]
like 1940. So see what's available here!

[00:40:31.730]
So great resource! All right so let's

[00:40:36.089]
wrap up and let you know where you can

[00:40:37.290]
go after today when you need help. Oh

[00:40:40.550]
there was the example, sorry folks, I

[00:40:43.020]
forgot to show this. So we looked up our

[00:40:44.760]
2008 Ford Explorer so again send it any

[00:40:48.570]
questions you may have or anything else

[00:40:50.070]
you'd like to see

[00:40:51.030]
but after today where do you go for help?

[00:40:54.030]
When you start using these resources

[00:40:55.560]
more when school goes back in session

[00:40:58.280]
and you're looking for help, there are

[00:41:00.420]
lots of places you can go at Gale, of

[00:41:02.070]
Course, you've got great support at TexShare

[00:41:03.750]
so call on them as well. I'm your

[00:41:06.540]
trainer - feel free to get in touch with

[00:41:07.830]
me, lots of good stuff on our support

[00:41:10.440]
site for the databases: tutorials,

[00:41:13.550]
resource guides,

[00:41:15.860]
you can sign up for other webinars of

[00:41:18.410]
Course, lots of tech help, the

[00:41:20.600]
general support site has lots of good

[00:41:22.520]
Information. We're getting ready to link

[00:41:24.770]
some of it from the TexShare specific

[00:41:27.440]
support site - and then a good person to

[00:41:30.620]
be aware of at Gale is your Customer

[00:41:32.210]
Success Manager. This is someone at Gale

[00:41:35.420]
who is dedicated to your success with

[00:41:37.640]
the resources; you have a team basically,

[00:41:42.710]
at Gale, backing you up and your Customer

[00:41:44.750]
Success Manager is just one of those

[00:41:47.000]
folks and they're a good person to go to

[00:41:49.250]
when you're not sure where else to go

[00:41:51.490]
but they can help you with ideas around

[00:41:54.470]
promoting the resources, if you're at say

[00:41:57.080]
an academic institution and you want to

[00:41:59.000]
integrate the databases into your

[00:42:00.650]
discovery system, or maybe use a proxy

[00:42:03.260]
server for authentication and you need

[00:42:05.960]
help with that. Again, if you're in a

[00:42:07.700]
public library, how do you get folks

[00:42:09.260]
using these resources, they can help with

[00:42:10.970]
ideas along those lines. So, if you reach

[00:42:13.460]
out to this email address, they'll route

[00:42:15.140]
it to your Customer Success Manager who

[00:42:17.690]
do specialize by library type and

[00:42:20.350]
location so they're going to be familiar

[00:42:22.640]
with Texas they're going to be familiar

[00:42:24.170]
with TexShare and they're going to be

[00:42:26.300]
familiar with your library types so if

[00:42:27.980]
you're an academic institution you work

[00:42:29.630]
with one of our academic CSMs; if you're

[00:42:31.940]
in a public library you work with one of the

[00:42:33.140]
public CSMs. And then of course, our tech

[00:42:36.140]
Support is available 24 hours a day seven

[00:42:38.540]
days a week so if you have trouble

[00:42:40.190]
accessing the resources, you have a

[00:42:42.200]
question about the bookmark, anything

[00:42:44.690]
like that, reach out to Gale tech support

[00:42:46.850]
and they're there for you as well. So

[00:42:50.890]
lots of great support for you at Gale

[00:42:53.570]
and TexShare! Don't suffer in silence;

[00:42:55.880]
we want to hear from you when you need

[00:42:58.430]
us! So I think that's everything I wanted

[00:43:01.430]
to cover with you all today. I'm gonna

[00:43:03.080]
stick around and leave the webinar open

[00:43:04.970]
and see if any questions come up but if

[00:43:07.070]
you're all set, thanks for tuning in

[00:43:08.870]
today and hope to catch on another

[00:43:11.090]
session down the road! Have a great rest

[00:43:13.010]
of the week!