Duration: Under 15 Minutes
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Good morning, everybody and welcome. I’m Stacey Knibloe, your Gail Trainer for Maine.
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Thanks for joining us for our car care using Chilton Library. Comes to you through the, Maine Digital Library.
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And I’m joined today by Beth Crist, from the state library, but, do you want to say hello?
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Sure, good morning. Thanks for joining us today and we hope you find this useful. This is a great topic for your patrons this summer, car care, should be high interest database.
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So, seems like a good time to Go forth and promote this and train your own patrons on how to use it.
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Thanks Stacy for being here today.
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Absolutely. Oh, happy to do it. So it's a pretty brief agenda. We just want to let you get to know Chilton Library.
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As we go through though, feel free to ask questions, give feedback, the chat in the QA are both open.
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So, jump in anytime. We've got a comfortable amount of time for this resource.
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We attended earlier when we did run a little over, but we just want resource to cover here.
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I think we'll be in good shape. We'll wrap up with outreach tools and support.
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So, give you some ready to go. Material so you can kind of spread the word about this resource being available, to your patrons.
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So. Let's go ahead and take a lot. So as a reminder, you've got a wide variety of resources available through digital main.
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Library and we, Dale is of course happy to be part of that program. These are the resources you get from us and a couple of others that might jump out as you for this summer, Yale books and authors is a great readers advisory tool to find something great for summer reading.
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You've got a lot of great content to help with summer. So databases like say National Geographic kids can be really fun and engaging.
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At any point in the year, we find our session time in that database is about double that of other databases.
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It's just got such great name recognition and of course the content is amazing. So lots of good stuff for, from the Galing context collection for older students.
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And then of course a literature database can help folks dive deeper into their summer reading too. So lots of good stuff all over the place.
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But we do want to focus on Chilton Library. And this is a tome of our, of content that became very, to me when I worked in the public library.
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The big, you know, paperback, children manuals, had a hard time standing on the shelf and seeing in good condition.
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They didn't always, come back in the same condition they were returned. So.
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I got very familiar with these when I worked at the reference desk and then of course when I went to work for Nail I was oh yes of course I know these how great to have it electronically so really glad to be able to offer these in an e-format that both can say just bring up on there.
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Their tablet or even their phone and you know, be out in the driveway changing their oil. But this is, you know, kind of the place for do it yourself, automotive information and repair and maintenance and the like.
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So it's really a standard in the industry. Better or I should not, technically, but Shelton has been around for over a hundred years, you know, very well loved.
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Resource. So along with, or no, sorry, large selection of vehicles. So you'll find, the year range in this collection is really why we're going to get in there and show it off.
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But, we've got detailed information on most years makes and models in this collection. And it's not really just the maintenance and repair content that's here.
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We have a video library that I’m really excited to show you it's something new. Videos were found in the manuals themselves, but now they've kind of been gathered up into their own places and some new ones were added.
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There's a labor estimating tool. So you can kind of get an idea. Maybe you're not confident enough to do it yourself and you do want to take your car somewhere to get repaired.
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It can give you an estimate how long it could take so it can help, you know, plan your budget around it.
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We've got ASE test drop, which is great for anyone to be studying to become a mechanic.
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And it's a very visual database, lots of images, diagrams, photos and the like as well.
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So. I’m typically more of a text person, but for something like this where you're repairing something with your hands or, you know, again, just maintenance, changing your oil, things like that.
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I love the visuals. So the videos and all of the photos and diagrams are especially, helpful.
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So, and of course, you know, that's the kind of thing you expect out of a resource like this too, right?
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So we want to keep up with what you expect with children. Now we did make some updates. In the last, 6 months or so, I have those states a little wrong.
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It's always better really easy to use database, but these enhanced, I think, really up that usability.
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It is. I mean, visually more appealing, just a little more modern looking. I think it's easier to navigate all the repair models to the platform has been streamlined.
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There was a lot more clicking before where Now they're still, you know, clicking. You can move within the table of contents really easily, but a lot of times you had to go back and forth and you there they've eliminated that.
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I love what the table of contents does in terms of what we call the breadcrumb trail.
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Kind of easy to see how you got where you are and can move yourself back a couple of steps as needed.
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So. The readability is better. We did some things with the font and, in terms of size and.
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Spending, choice is a little different from what it used to be. We also have.
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The listen tool which has been available. I think it was a lot harder to find before. Or maybe not hard, but just it's a little more prominent now.
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So you can actually have the text read to you, which is always nice. We added a VEN decoder search so you can get some specifications, recalls information, safety information, specifically by then, which is really handy.
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And then my favorite new part is the video library. Again, a lot of these were are embedded in the actual manuals, themselves.
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But these are kind of the more general ones and you can browse through them. And I think.
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For me, it's always good to start out visually and then read the text. So I appreciate having these videos upfront.
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I think it's really valuable to have this whole library of that video content. So. Very.
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And then again, as I mentioned, the ASE test prop, we did a little work there too to make it clearer.
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You could always take these quizzes and see how you did, but they've done a lot of work to.
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And make it clear where maybe you went wrong. With your answer and, just give some more visuals around it as well.
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So, that's sorry, I thought I had a let's dive in slide. So with that, let's go ahead and dive in.
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So you can of course access the resource to live libraries to set these up right on their own home pages or you can come right to Digital Maine Library and access through here.
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And on the homepage here we can filter by subject. Yes. Nice little call out here and then brings this right to Child Library.
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Now. I'd be able to click on this and just land right in the resource. You've got that great geo authentication going up there.
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So. Folks don't have to use a library card number password or anything like that.
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They can land right in the resource because they're in main. However, I am not so I’m going to go in through another path.
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To get to the resource. Yeah, again, let me make things a little bigger here. And, the browser.
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So our databases are mobile responsive. And I probably could just say responsive and don't have to be on a mobile device.
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It does allow you to use things like Zoom and the like, which I think it was always important in your research, but also particularly one that says visual is this one.
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You can zoom in and out really easily. We recognize your screen size so that if you. Change your window size or again if you're on phone or tablet or something like that, it just kind of reacts to the size of your screen.
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So. Very handy again, especially for something you might have, you know, in the garage or driveway with you and might be using at a different type of device.
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So really everything, not everything, almost everything hinges in this resource on the vehicle you're working on.
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So that's kind of the most prominent thing on the homepage picking the vehicle you want to work with.
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Before I dive into that though I do want to go over kind of these additional tools that are available.
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So just to the upper right in the menu here, we've got.
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Some of those tools I mentioned so let's go ahead and take a look at those first We're at it.
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So the then decoder is a quick way. I've got a demo one here to use.
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And. It doesn't give you of course kind of owner information or anything like that. You know, privacy is protected here, but it does give you an overview of the vehicle.
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I found I think this a tool like this back when I was selling an old car I kind of forgot all the details about my vehicle.
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So it's a great way to be able to pull up the specifications and be able to let people know.
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But of course you can also see. Things like the safety details around the car. Where are the airbags in this case?
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And then of course any recalls. So folks, these are always, you know, good to chat, you know, typically if you need one, you get a letter from the, manufacturer, but does always make it through to the right person, right?
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So if you bought used card, this is always something that's good to check on as well. And again, what's great here is privacy is protective.
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We're not asking for any personal info. A lot of the tools out there that are free online for this type of lookout or looking for that lookup or looking for this that kind of info.
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There's of course none of that involved here. And Shelton library. So quick way to, look up your car.
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It was also interesting to see like where. You know, the cars are made. So, we just have this, demo then, but I looked at my own.
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So I was put together in Ohio. So that's interesting to find out. But anyway. Vin decoder really handy and a new tool, something we didn't have before.
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This was new in our most recent release. So the video library, again, a lot of these are gathered from the manuals themselves, but some are new as well.
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And it just lets you start out with that video. So. So that's 3 ways to retrieve diagnostic trouble codes.
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There are 3 ways to retrieve diagnostic trouble code information on an OBD 2 equipped vehicle.
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Go into the video. Close caption is always labeled. You have.
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They are using the manufacturer's scan tool. Using a generic scan tool.
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Sure, I haven't seen much more than maybe 4, 5 min long. Really nice job. It's a pretty standard video player, but if you look to the left you can kind of browse through these through for specific different information.
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So maybe we need to do a little work on our air conditioning system. So maybe we need to do a little work on our air conditioning system, want to learn a little more about it.
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We've got to do a little work on our air conditioning system, want to learn a little more about it. We've got tools here.
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Now again, these are kind of general for, you know, general purposes, isn't specific to, particular cars, we can find more of those as we go into the manuals, but it's a good way to maybe get comfortable before you start doing the work yourself, right?
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And learn a little bit more about these different systems. And then the ASE test prep quizzes.
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Are arranged by the different, sections of the exam and you can see number of questions here listed first.
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They're all multiple choice. And again, we've done some work here to. Kind of enhance the way you work with your results.
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So Again, not asking for any personal info or anything like that. Folks can just take a quick exam and, you know, get an idea of where they're at.
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I’m just going to go ahead and answer, randomly, which of course you wouldn't want to do on the real test, but I want to get, to, Yeah.
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Score so you can see what this looks like. So it prompts you just to make sure you're ready to submit for greeting.
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If you've missed any questions, you get a little reminder, you know, that in this case I didn't miss any, but if I'd like not attempted 2 or 3, it would be letting me know so I go back to the questions and get those answered.
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But I’m go ahead and confirm. And here we are. I get a little, randomly selecting your answers doesn't seem to be the way to go.
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But over on the right you get a good visual of your score and how well you did. And you get, your, correct answers when you've answered them incorrectly. So you kind of check your work, go back over it.
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So. Just a bit better display than what we had going before. This kind of keeps you in the same view of the quiz before you went kind of like a grading sheet.
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And I, I prefer this kind of stay in the same view and see how you did. So.
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Yeah, great. Spot here to be able to get that little. Extra confidence as you're going in for any of these.
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Or the ASEAN, I should say. Alright, so now let's go ahead and take a look at really what the database is built around.
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All of the, oh, whoops, I've got to show, a, libraries logo, forgive me, instead of the homepage, for Children Library there.
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We, now, of course you can get into the DIY tool. So. Well, we'll also find is we select our car will find bulletins and recalls and things like that.
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We'll get to labor estimating tools. So some of those additional pieces that are specific to cars pop up here as well, but we'll get to the manuals themselves.
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And you'll see we do typically have content for cars that are recent. So you can see we've already got some 2024 content in here.
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The. Bulk of the content though comes from cars that are 5 years or older because typically that's when they're out of warranty so you're not going to the dealer anymore for different repairs and, you know.
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Things like that. But so you'll see kind of more content come into those cars as they age, right?
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So I’m going to go a little further back, you know, say we're looking at a 2,008 or explorer as you select year then it kind of filters over to the right and to make so we only list makes that we have 2,008 vehicles for.
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You can select from the Dropbox or as I’ll do here in model you can start to type and it'll just filter and then show you the cards we have.
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So. You can have the explorers.
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And we jump right into if we have it the repair manual and you can see let me use my little tool here again.
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These are all the items we have for the 2,008 port explore so I did choose a car.
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We had all kind of all 4 pieces here. Not every car will always have all 4. That's what we strive for so as you'll see.
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We'll look up a few other vehicles, see kind of see what it looks like, but certainly for the more current vehicles that we want all for.
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But we'll go back and look at some of the really older ones and, you'll see some of that content is not going to be available.
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And again, for some of the newer ones as well. So again, the most recent ones. Anyway, the repair manual, you know, kind of our The main thing, that's what I think about what, you know, those big, paper backs, right?
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So we're going to start there. And basically we've built a table of contents similar to what you would have found in the book.
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So kind of the different areas of the vehicle. And as you move through these, you'll see it just kind of opens up and this is where we get into that.
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Right, I mentioned before. So as you click. And I’m little arrows to open up and drill down.
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You can easily kind of see how you got where you are. We actually even built in a breadcrumb trail just above the kind of manual section, you can see how I started at home, full system, fuel filter, I can kind of easily jump back if I want to rouse back to the fuel system and kind of start from there.
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Hmm. Again, more prominent placement of the listen tool. So books want to have this read to them.
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And they do have a rate this article tool, which is really valuable. I would, you know, encourage users to take advantage of that because it does kind of alert Chilton’s and they see maybe a little rating.
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They go in and take a look what needs to be changed here. So the rate this article is really important.
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I don't want to use it to kind of get fall simple, but it is something I would encourage folks to provide their feedback on.
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The instructions again we did a little work here with the font it's a bit bigger than it used to be I think we're using a slightly different one.
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And again, lots of images, photos, diagrams and so on. They typically start out in the thumbnail, we would call this kind of a smallest version, but you can click to enlarge.
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And then most of these are PDFs, so you're always going to have the option to zoom in and out, which is really handy.
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And then of course we have our instructions here. So kind of simply follow those and remove or install our You can also search within the table of contents and you can try things like.
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Just typing in a little bit. So for oil and what it will do is then show you kind of all the different areas of the table of contents where they have ears.
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And depending on the manual, some say change if you're say looking for an oil change, some may say, replaced or something like that.
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So the verbiage can be a little different between the manuals, but I think just kind of starting and seeing what it starts filtering to as you type is a good way to kind of dive in.
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And then I can see not quite fully in the table of contents here. So this is for 4.6 liter engine, the ones for 4.0.
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If I wanted to see more again, you've always got that breadcrumbs trail so you go back and you kind of see the full.
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Title basically of that chapter from the table of contents so if I needed to differentiate you know the 4.1 the 4.6 might give me everything I need but Regardless, you can always use that background trail to kind of get go back a little bit.
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And move forward. So here again, we've got photos, you know, that the tools will need.
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You'll often find out find that they call out in notes and caution. These are color coded now so things to kind of help give you that visual indicator.
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Oh, I need to pay attention to this so that caution is lit up in yellow. Makes sense, right?
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You'll find that the entries are linked between one another. So here's talking about. Raising the vehicle so it links to its section on lifting jacking and voicing, right?
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So we can easily kind of get to those different things that we might need. Within the work. So, and again, here we go, the warning in red.
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So again, you get those visual queues to kind of have jump out at you. So lots of warning about of course lifting a vehicle, right?
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So the manuals pretty much or the repair I should say. Pretty much lay out the same way with this table of contents format, the breadcrumb trail, all of that.
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So as you move between vehicles, it's really easy to kind of get comfortable with what's here.
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As we kind of look at the other pieces that are available, maintenance is going to give you.
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You're maintenance schedules. Just go ahead and grab a few different things. Bill.
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There we go. See where we're at. I always like to check this against what maybe the dealer tells me as I’m doing maintenance on my vehicle.
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So I think it's very handy. But also again, you bought a new car or sorry, you bought a used car from someone.
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You need to replace, you know, the. The manual has, gone the way of, the Dodo bird and here you've got you know that information laid out for you nicely and again I think a big advantage here is a lot of times when you're doing automotive research online, they always
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want you to hand over your email address before they give you information so they can market you, right? So there's none of that going on.
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Folks don't have to worry about ads. It's all just really easy to take advantage of the content here without getting bogged down and all that other stuff that often comes with being online, right?
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So lots of good stuff. The labor estimating tool. Is again going to give you an idea. Of course it can't tell you costs because it depends on you know what shop you go to but it can give you the timing that they think will take to repair something.
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So again, kind of like the repair menu, you can search or you can open up the different sections here.
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So maybe to do something with the door lock remote How long would it take from the dealer? Versus Chilton time which would be just maybe another you know repair shop so often the dealer maybe they have this specific tools and things like that.
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That make things move a little faster. So that's often a little bit shorter but.
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So what is the hourly rate at the dealer or the repair shop? And then you have an idea.
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All right, well this could take a little over an hour, maybe a little less if I go to the dealer.
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But you get an idea and can estimate that cost at least in terms of labor, right? You know, parts and all of that are going to.
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Be specific to where you're going to, but this can at least give you an idea on that labor.
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And then lastly, are the bulletins and recalls and of course we could get that with the VIN search as well, but we just tied that to the vehicles themselves and you can filter these.
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So specific systems. Or symptoms, and you can search. And of course, all the technical service bulletins have a code that go along with them.
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Should you know those? So probably something maybe for professionals, but there if they need it. And these are all.
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Available in PDF. Of course, but you'll notice we've added the listen button here too so it can read that PDF to you because once you open up PDF, you can.
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Yeah, whatever tools your browser or your, you know, acrobat reader would give you.
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So we put the list in here back with the list.
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So that's what we strive for each vehicle, the repair, maintenance, labor estimating and bulletins and recalls.
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Not all of them are going to have those though. So let me go ahead and show you what it looks like.
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Basically, it's very similar. We just don't see those lists. So we don't ever want to kind of show you something that.
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You would click on and get nothing from. So those should filter correctly. I’m going to go back say we want to grab a 1955.
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Chevy, something. Let me just grab a random one here. There we go. So maybe we're restoring something, right?
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So in this case, we have the repairman, we have bullets and some recalls, but no labor estimating.
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No,
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Sorry. Oh, maintenance schedule, there we go. That's what we're missing here, but we've got the 2 others, right?
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So again, just don't want to show you something that you would click and get nothing for so they just don't display.
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Okay. Let me jump back to the vehicle search. You can see I was going, you know, back to the 19 fifties, but let me actually get to the bottom of this list so you can see.
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So all the way back to 1901 there's content here so I again what's great about these lists is they filter as you select a year.
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So for 1901 we've got Mercedes Benz and Old Mobiles. And then as we select, we can see what models we've got.
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So it's, you know, you've got this kind of historic content a bit too, which could be kind of interesting for car buffs, but in this case it's really just a technical service bolt and so maybe not exactly what we were after.
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But I did want to show you kind of how far back all of these go because if you've got gatherings of like cruise nights and things like that and your town are surrounding areas, this is a great resource for those folks to know about, right?
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So let's talk a little bit about the materials we have for you. That you can spread and do some outreach around.
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So our support.com slash Maine site is going to offer. Lots of ready to go materials.
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We of course have, training content. So folks can be comfortable with how to use the resource.
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And again, I think Chilton is probably one of our easiest. Resources to use, but we've got end-user tutorials, tip sheets, things like that to help folks get started and kind of navigate through.
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Again, it always seems very easy to me, but of course I work for, I’m in the resource all the time.
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So I’m not a good. Maybe a sensor of that, you know, when someone goes into it without using it before, that's who we've written the tutorial for so I can easily navigate.
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We've got other tools though too. Again, I mentioned maybe going to cruise nights and passing out content.
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We've got postcards and specifically for that. You can often these are customizable so you can put your libraries website or Digital Maine Library or something.
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On there, your libraries logos, they know where to find this resource. Social media posts are ready to go you can put we've got images we have Sample, you again, don't have to recreate the wheel, right?
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It's hard to look at a blank piece of paper and know where to start. We've got a lot of content to get you started.
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So visit our support site and there's tons of stuff there for children. We have in the US we have 2 months.
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April is national car care month and October is fall care month. So switching it up for the fall.
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Those are great times to promote these resources as well and that folks know, that they're available, right?
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Maybe with anything else that could be happening at the library. So definitely take advantage of our support tools. And then lastly, when you've got questions, we want you to know where to go, right?
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If you have, you know, feedback for us, we want that as well. It's always great to hear what's happening in libraries with these resources.
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So feel free to share that. I’m your trainer for Maine. So do feel free to reach out and let me know something I’m a librarian too so if I don't have the answer, I do know where to go to get it.
[00:26:39.000]
Again, our product managers love to hear how these are going so I can always share that info.
[00:26:44.000]
Another good person to get to know at Gale though is your customer success manager. They are the team that really helps you be successful with this resources.
[00:26:53.000]
They do a lot of one on one work with library staff. Getting them comfortable with the resources, sharing ideas for promotion.
[00:27:01.000]
They are really an invaluable source and I think it'd be Kevin Teller who you'd work with, for all of our public libraries in Maine, we'd have someone different per say, 12 for academic.
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Because we want them, you know, they, get comfortable with those, types of libraries and have great success stories to share and ideas.
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So, it's nice that they. It's specialized like that and of course, Kevin will be familiar with Maine and know what comes with the Digital Maine Library.
[00:27:27.000]
So you're kind of halfway there when you talk to Kevin. So if you reach out to the email address, it would get routed to him and he can help you with whatever he need.
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You can always of course keep up to date with what's happening with Yale. We, did do some, blog posts and social media posts around the updated release of Chilton.
[00:27:44.000]
So that's always a good way to find product updates. And when you leave the session today, will be prompted to take part in our training survey and we'd love to know what you thought of the training if there are other ideas for sessions you'd like to have.
[00:27:56.000]
But also feel free to share product feedback there or any other ideas. We've got kind of an empty space for you to fill that in and we'll make sure it gets to the right place.
[00:28:06.000]
So, if you could take a minutes, take a look at that. So. With that, I will say thank you, keep an eye out this summer.
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We are doing some of our standard, calendar sessions. It's a little quieter because of folks don't, always attend is often in or I should say just even register for sessions in the summer.
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So it's a slightly later schedule than we'll have in the fall and then we might be doing some main specific things in the fall as well.
[00:28:32.000]
So keep an eye out though if you want to brush up on some skills this summer we do have some live sessions going on and of course you can always get to all the recorded sessions, from this page, too.
[00:28:42.000]
So lots of great training materials if you want to brush up on your skills with your Gail resources. So.
[00:28:47.000]
That's really everything I wanted to share. I am just going to take a quick look at the chat, see if there's anything I might have missed.
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And, feel free to, kind of jump in here. Want to add anything?
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I was going to thank you for a great session. We appreciate it and we do hope this will be a really useful resource for your patrons this summer and beyond of course, but, very informative and this is free for your library to use.
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So promote it out to your patrons and feel free to do some training with your patrons on how to use this.
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Amazing resource. Thanks, Stacy.
[00:29:21.000]
Absolutely. Thanks,. So, alright, well thanks everybody for tuning in. I am going to keep things open in an airport here for a minute, see if anything's coming through the chat in the QA, but thanks again for tuning in.
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You have a great rest of your day.
Good morning, everybody and welcome. I’m Stacey Knibloe, your Gail Trainer for Maine.
[00:00:10.000]
Thanks for joining us for our car care using Chilton Library. Comes to you through the, Maine Digital Library.
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And I’m joined today by Beth Crist, from the state library, but, do you want to say hello?
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Sure, good morning. Thanks for joining us today and we hope you find this useful. This is a great topic for your patrons this summer, car care, should be high interest database.
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So, seems like a good time to Go forth and promote this and train your own patrons on how to use it.
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Thanks Stacy for being here today.
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Absolutely. Oh, happy to do it. So it's a pretty brief agenda. We just want to let you get to know Chilton Library.
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As we go through though, feel free to ask questions, give feedback, the chat in the QA are both open.
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So, jump in anytime. We've got a comfortable amount of time for this resource.
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We attended earlier when we did run a little over, but we just want resource to cover here.
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I think we'll be in good shape. We'll wrap up with outreach tools and support.
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So, give you some ready to go. Material so you can kind of spread the word about this resource being available, to your patrons.
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So. Let's go ahead and take a lot. So as a reminder, you've got a wide variety of resources available through digital main.
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Library and we, Dale is of course happy to be part of that program. These are the resources you get from us and a couple of others that might jump out as you for this summer, Yale books and authors is a great readers advisory tool to find something great for summer reading.
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You've got a lot of great content to help with summer. So databases like say National Geographic kids can be really fun and engaging.
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At any point in the year, we find our session time in that database is about double that of other databases.
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It's just got such great name recognition and of course the content is amazing. So lots of good stuff for, from the Galing context collection for older students.
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And then of course a literature database can help folks dive deeper into their summer reading too. So lots of good stuff all over the place.
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But we do want to focus on Chilton Library. And this is a tome of our, of content that became very, to me when I worked in the public library.
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The big, you know, paperback, children manuals, had a hard time standing on the shelf and seeing in good condition.
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They didn't always, come back in the same condition they were returned. So.
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I got very familiar with these when I worked at the reference desk and then of course when I went to work for Nail I was oh yes of course I know these how great to have it electronically so really glad to be able to offer these in an e-format that both can say just bring up on there.
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Their tablet or even their phone and you know, be out in the driveway changing their oil. But this is, you know, kind of the place for do it yourself, automotive information and repair and maintenance and the like.
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So it's really a standard in the industry. Better or I should not, technically, but Shelton has been around for over a hundred years, you know, very well loved.
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Resource. So along with, or no, sorry, large selection of vehicles. So you'll find, the year range in this collection is really why we're going to get in there and show it off.
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But, we've got detailed information on most years makes and models in this collection. And it's not really just the maintenance and repair content that's here.
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We have a video library that I’m really excited to show you it's something new. Videos were found in the manuals themselves, but now they've kind of been gathered up into their own places and some new ones were added.
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There's a labor estimating tool. So you can kind of get an idea. Maybe you're not confident enough to do it yourself and you do want to take your car somewhere to get repaired.
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It can give you an estimate how long it could take so it can help, you know, plan your budget around it.
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We've got ASE test drop, which is great for anyone to be studying to become a mechanic.
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And it's a very visual database, lots of images, diagrams, photos and the like as well.
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So. I’m typically more of a text person, but for something like this where you're repairing something with your hands or, you know, again, just maintenance, changing your oil, things like that.
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I love the visuals. So the videos and all of the photos and diagrams are especially, helpful.
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So, and of course, you know, that's the kind of thing you expect out of a resource like this too, right?
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So we want to keep up with what you expect with children. Now we did make some updates. In the last, 6 months or so, I have those states a little wrong.
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It's always better really easy to use database, but these enhanced, I think, really up that usability.
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It is. I mean, visually more appealing, just a little more modern looking. I think it's easier to navigate all the repair models to the platform has been streamlined.
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There was a lot more clicking before where Now they're still, you know, clicking. You can move within the table of contents really easily, but a lot of times you had to go back and forth and you there they've eliminated that.
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I love what the table of contents does in terms of what we call the breadcrumb trail.
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Kind of easy to see how you got where you are and can move yourself back a couple of steps as needed.
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So. The readability is better. We did some things with the font and, in terms of size and.
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Spending, choice is a little different from what it used to be. We also have.
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The listen tool which has been available. I think it was a lot harder to find before. Or maybe not hard, but just it's a little more prominent now.
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So you can actually have the text read to you, which is always nice. We added a VEN decoder search so you can get some specifications, recalls information, safety information, specifically by then, which is really handy.
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And then my favorite new part is the video library. Again, a lot of these were are embedded in the actual manuals, themselves.
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But these are kind of the more general ones and you can browse through them. And I think.
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For me, it's always good to start out visually and then read the text. So I appreciate having these videos upfront.
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I think it's really valuable to have this whole library of that video content. So. Very.
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And then again, as I mentioned, the ASE test prop, we did a little work there too to make it clearer.
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You could always take these quizzes and see how you did, but they've done a lot of work to.
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And make it clear where maybe you went wrong. With your answer and, just give some more visuals around it as well.
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So, that's sorry, I thought I had a let's dive in slide. So with that, let's go ahead and dive in.
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So you can of course access the resource to live libraries to set these up right on their own home pages or you can come right to Digital Maine Library and access through here.
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And on the homepage here we can filter by subject. Yes. Nice little call out here and then brings this right to Child Library.
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Now. I'd be able to click on this and just land right in the resource. You've got that great geo authentication going up there.
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So. Folks don't have to use a library card number password or anything like that.
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They can land right in the resource because they're in main. However, I am not so I’m going to go in through another path.
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To get to the resource. Yeah, again, let me make things a little bigger here. And, the browser.
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So our databases are mobile responsive. And I probably could just say responsive and don't have to be on a mobile device.
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It does allow you to use things like Zoom and the like, which I think it was always important in your research, but also particularly one that says visual is this one.
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You can zoom in and out really easily. We recognize your screen size so that if you. Change your window size or again if you're on phone or tablet or something like that, it just kind of reacts to the size of your screen.
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So. Very handy again, especially for something you might have, you know, in the garage or driveway with you and might be using at a different type of device.
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So really everything, not everything, almost everything hinges in this resource on the vehicle you're working on.
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So that's kind of the most prominent thing on the homepage picking the vehicle you want to work with.
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Before I dive into that though I do want to go over kind of these additional tools that are available.
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So just to the upper right in the menu here, we've got.
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Some of those tools I mentioned so let's go ahead and take a look at those first We're at it.
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So the then decoder is a quick way. I've got a demo one here to use.
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And. It doesn't give you of course kind of owner information or anything like that. You know, privacy is protected here, but it does give you an overview of the vehicle.
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I found I think this a tool like this back when I was selling an old car I kind of forgot all the details about my vehicle.
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So it's a great way to be able to pull up the specifications and be able to let people know.
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But of course you can also see. Things like the safety details around the car. Where are the airbags in this case?
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And then of course any recalls. So folks, these are always, you know, good to chat, you know, typically if you need one, you get a letter from the, manufacturer, but does always make it through to the right person, right?
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So if you bought used card, this is always something that's good to check on as well. And again, what's great here is privacy is protective.
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We're not asking for any personal info. A lot of the tools out there that are free online for this type of lookout or looking for that lookup or looking for this that kind of info.
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There's of course none of that involved here. And Shelton library. So quick way to, look up your car.
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It was also interesting to see like where. You know, the cars are made. So, we just have this, demo then, but I looked at my own.
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So I was put together in Ohio. So that's interesting to find out. But anyway. Vin decoder really handy and a new tool, something we didn't have before.
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This was new in our most recent release. So the video library, again, a lot of these are gathered from the manuals themselves, but some are new as well.
[00:10:51.000]
And it just lets you start out with that video. So. So that's 3 ways to retrieve diagnostic trouble codes.
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There are 3 ways to retrieve diagnostic trouble code information on an OBD 2 equipped vehicle.
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Go into the video. Close caption is always labeled. You have.
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They are using the manufacturer's scan tool. Using a generic scan tool.
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Sure, I haven't seen much more than maybe 4, 5 min long. Really nice job. It's a pretty standard video player, but if you look to the left you can kind of browse through these through for specific different information.
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So maybe we need to do a little work on our air conditioning system. So maybe we need to do a little work on our air conditioning system, want to learn a little more about it.
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We've got to do a little work on our air conditioning system, want to learn a little more about it. We've got tools here.
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Now again, these are kind of general for, you know, general purposes, isn't specific to, particular cars, we can find more of those as we go into the manuals, but it's a good way to maybe get comfortable before you start doing the work yourself, right?
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And learn a little bit more about these different systems. And then the ASE test prep quizzes.
[00:11:48.000]
Are arranged by the different, sections of the exam and you can see number of questions here listed first.
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They're all multiple choice. And again, we've done some work here to. Kind of enhance the way you work with your results.
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So Again, not asking for any personal info or anything like that. Folks can just take a quick exam and, you know, get an idea of where they're at.
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I’m just going to go ahead and answer, randomly, which of course you wouldn't want to do on the real test, but I want to get, to, Yeah.
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Score so you can see what this looks like. So it prompts you just to make sure you're ready to submit for greeting.
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If you've missed any questions, you get a little reminder, you know, that in this case I didn't miss any, but if I'd like not attempted 2 or 3, it would be letting me know so I go back to the questions and get those answered.
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But I’m go ahead and confirm. And here we are. I get a little, randomly selecting your answers doesn't seem to be the way to go.
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But over on the right you get a good visual of your score and how well you did. And you get, your, correct answers when you've answered them incorrectly. So you kind of check your work, go back over it.
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So. Just a bit better display than what we had going before. This kind of keeps you in the same view of the quiz before you went kind of like a grading sheet.
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And I, I prefer this kind of stay in the same view and see how you did. So.
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Yeah, great. Spot here to be able to get that little. Extra confidence as you're going in for any of these.
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Or the ASEAN, I should say. Alright, so now let's go ahead and take a look at really what the database is built around.
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All of the, oh, whoops, I've got to show, a, libraries logo, forgive me, instead of the homepage, for Children Library there.
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We, now, of course you can get into the DIY tool. So. Well, we'll also find is we select our car will find bulletins and recalls and things like that.
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We'll get to labor estimating tools. So some of those additional pieces that are specific to cars pop up here as well, but we'll get to the manuals themselves.
[00:14:01.000]
And you'll see we do typically have content for cars that are recent. So you can see we've already got some 2024 content in here.
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The. Bulk of the content though comes from cars that are 5 years or older because typically that's when they're out of warranty so you're not going to the dealer anymore for different repairs and, you know.
[00:14:24.000]
Things like that. But so you'll see kind of more content come into those cars as they age, right?
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So I’m going to go a little further back, you know, say we're looking at a 2,008 or explorer as you select year then it kind of filters over to the right and to make so we only list makes that we have 2,008 vehicles for.
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You can select from the Dropbox or as I’ll do here in model you can start to type and it'll just filter and then show you the cards we have.
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So. You can have the explorers.
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And we jump right into if we have it the repair manual and you can see let me use my little tool here again.
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These are all the items we have for the 2,008 port explore so I did choose a car.
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We had all kind of all 4 pieces here. Not every car will always have all 4. That's what we strive for so as you'll see.
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We'll look up a few other vehicles, see kind of see what it looks like, but certainly for the more current vehicles that we want all for.
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But we'll go back and look at some of the really older ones and, you'll see some of that content is not going to be available.
[00:15:36.000]
And again, for some of the newer ones as well. So again, the most recent ones. Anyway, the repair manual, you know, kind of our The main thing, that's what I think about what, you know, those big, paper backs, right?
[00:15:47.000]
So we're going to start there. And basically we've built a table of contents similar to what you would have found in the book.
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So kind of the different areas of the vehicle. And as you move through these, you'll see it just kind of opens up and this is where we get into that.
[00:16:03.000]
Right, I mentioned before. So as you click. And I’m little arrows to open up and drill down.
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You can easily kind of see how you got where you are. We actually even built in a breadcrumb trail just above the kind of manual section, you can see how I started at home, full system, fuel filter, I can kind of easily jump back if I want to rouse back to the fuel system and kind of start from there.
[00:16:30.000]
Hmm. Again, more prominent placement of the listen tool. So books want to have this read to them.
[00:16:36.000]
And they do have a rate this article tool, which is really valuable. I would, you know, encourage users to take advantage of that because it does kind of alert Chilton’s and they see maybe a little rating.
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They go in and take a look what needs to be changed here. So the rate this article is really important.
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I don't want to use it to kind of get fall simple, but it is something I would encourage folks to provide their feedback on.
[00:17:00.000]
The instructions again we did a little work here with the font it's a bit bigger than it used to be I think we're using a slightly different one.
[00:17:07.000]
And again, lots of images, photos, diagrams and so on. They typically start out in the thumbnail, we would call this kind of a smallest version, but you can click to enlarge.
[00:17:18.000]
And then most of these are PDFs, so you're always going to have the option to zoom in and out, which is really handy.
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And then of course we have our instructions here. So kind of simply follow those and remove or install our You can also search within the table of contents and you can try things like.
[00:17:43.000]
Just typing in a little bit. So for oil and what it will do is then show you kind of all the different areas of the table of contents where they have ears.
[00:17:51.000]
And depending on the manual, some say change if you're say looking for an oil change, some may say, replaced or something like that.
[00:18:00.000]
So the verbiage can be a little different between the manuals, but I think just kind of starting and seeing what it starts filtering to as you type is a good way to kind of dive in.
[00:18:10.000]
And then I can see not quite fully in the table of contents here. So this is for 4.6 liter engine, the ones for 4.0.
[00:18:18.000]
If I wanted to see more again, you've always got that breadcrumbs trail so you go back and you kind of see the full.
[00:18:24.000]
Title basically of that chapter from the table of contents so if I needed to differentiate you know the 4.1 the 4.6 might give me everything I need but Regardless, you can always use that background trail to kind of get go back a little bit.
[00:18:34.000]
And move forward. So here again, we've got photos, you know, that the tools will need.
[00:18:47.000]
You'll often find out find that they call out in notes and caution. These are color coded now so things to kind of help give you that visual indicator.
[00:18:54.000]
Oh, I need to pay attention to this so that caution is lit up in yellow. Makes sense, right?
[00:19:03.000]
You'll find that the entries are linked between one another. So here's talking about. Raising the vehicle so it links to its section on lifting jacking and voicing, right?
[00:19:15.000]
So we can easily kind of get to those different things that we might need. Within the work. So, and again, here we go, the warning in red.
[00:19:22.000]
So again, you get those visual queues to kind of have jump out at you. So lots of warning about of course lifting a vehicle, right?
[00:19:30.000]
So the manuals pretty much or the repair I should say. Pretty much lay out the same way with this table of contents format, the breadcrumb trail, all of that.
[00:19:40.000]
So as you move between vehicles, it's really easy to kind of get comfortable with what's here.
[00:19:44.000]
As we kind of look at the other pieces that are available, maintenance is going to give you.
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You're maintenance schedules. Just go ahead and grab a few different things. Bill.
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There we go. See where we're at. I always like to check this against what maybe the dealer tells me as I’m doing maintenance on my vehicle.
[00:20:08.000]
So I think it's very handy. But also again, you bought a new car or sorry, you bought a used car from someone.
[00:20:15.000]
You need to replace, you know, the. The manual has, gone the way of, the Dodo bird and here you've got you know that information laid out for you nicely and again I think a big advantage here is a lot of times when you're doing automotive research online, they always
[00:20:30.000]
want you to hand over your email address before they give you information so they can market you, right? So there's none of that going on.
[00:20:34.000]
Folks don't have to worry about ads. It's all just really easy to take advantage of the content here without getting bogged down and all that other stuff that often comes with being online, right?
[00:20:48.000]
So lots of good stuff. The labor estimating tool. Is again going to give you an idea. Of course it can't tell you costs because it depends on you know what shop you go to but it can give you the timing that they think will take to repair something.
[00:20:56.000]
So again, kind of like the repair menu, you can search or you can open up the different sections here.
[00:21:07.000]
So maybe to do something with the door lock remote How long would it take from the dealer? Versus Chilton time which would be just maybe another you know repair shop so often the dealer maybe they have this specific tools and things like that.
[00:21:21.000]
That make things move a little faster. So that's often a little bit shorter but.
[00:21:29.000]
So what is the hourly rate at the dealer or the repair shop? And then you have an idea.
[00:21:30.000]
All right, well this could take a little over an hour, maybe a little less if I go to the dealer.
[00:21:38.000]
But you get an idea and can estimate that cost at least in terms of labor, right? You know, parts and all of that are going to.
[00:21:45.000]
Be specific to where you're going to, but this can at least give you an idea on that labor.
[00:21:52.000]
And then lastly, are the bulletins and recalls and of course we could get that with the VIN search as well, but we just tied that to the vehicles themselves and you can filter these.
[00:21:57.000]
So specific systems. Or symptoms, and you can search. And of course, all the technical service bulletins have a code that go along with them.
[00:22:07.000]
Should you know those? So probably something maybe for professionals, but there if they need it. And these are all.
[00:22:19.000]
Available in PDF. Of course, but you'll notice we've added the listen button here too so it can read that PDF to you because once you open up PDF, you can.
[00:22:30.000]
Yeah, whatever tools your browser or your, you know, acrobat reader would give you.
[00:22:35.000]
So we put the list in here back with the list.
[00:22:39.000]
So that's what we strive for each vehicle, the repair, maintenance, labor estimating and bulletins and recalls.
[00:22:47.000]
Not all of them are going to have those though. So let me go ahead and show you what it looks like.
[00:22:51.000]
Basically, it's very similar. We just don't see those lists. So we don't ever want to kind of show you something that.
[00:22:58.000]
You would click on and get nothing from. So those should filter correctly. I’m going to go back say we want to grab a 1955.
[00:23:07.000]
Chevy, something. Let me just grab a random one here. There we go. So maybe we're restoring something, right?
[00:23:15.000]
So in this case, we have the repairman, we have bullets and some recalls, but no labor estimating.
[00:23:19.000]
No,
[00:23:27.000]
Sorry. Oh, maintenance schedule, there we go. That's what we're missing here, but we've got the 2 others, right?
[00:23:35.000]
So again, just don't want to show you something that you would click and get nothing for so they just don't display.
[00:23:41.000]
Okay. Let me jump back to the vehicle search. You can see I was going, you know, back to the 19 fifties, but let me actually get to the bottom of this list so you can see.
[00:23:50.000]
So all the way back to 1901 there's content here so I again what's great about these lists is they filter as you select a year.
[00:23:55.000]
So for 1901 we've got Mercedes Benz and Old Mobiles. And then as we select, we can see what models we've got.
[00:24:04.000]
So it's, you know, you've got this kind of historic content a bit too, which could be kind of interesting for car buffs, but in this case it's really just a technical service bolt and so maybe not exactly what we were after.
[00:24:15.000]
But I did want to show you kind of how far back all of these go because if you've got gatherings of like cruise nights and things like that and your town are surrounding areas, this is a great resource for those folks to know about, right?
[00:24:30.000]
So let's talk a little bit about the materials we have for you. That you can spread and do some outreach around.
[00:24:37.000]
So our support.com slash Maine site is going to offer. Lots of ready to go materials.
[00:24:44.000]
We of course have, training content. So folks can be comfortable with how to use the resource.
[00:24:50.000]
And again, I think Chilton is probably one of our easiest. Resources to use, but we've got end-user tutorials, tip sheets, things like that to help folks get started and kind of navigate through.
[00:24:56.000]
Again, it always seems very easy to me, but of course I work for, I’m in the resource all the time.
[00:25:05.000]
So I’m not a good. Maybe a sensor of that, you know, when someone goes into it without using it before, that's who we've written the tutorial for so I can easily navigate.
[00:25:15.000]
We've got other tools though too. Again, I mentioned maybe going to cruise nights and passing out content.
[00:25:16.000]
We've got postcards and specifically for that. You can often these are customizable so you can put your libraries website or Digital Maine Library or something.
[00:25:25.000]
On there, your libraries logos, they know where to find this resource. Social media posts are ready to go you can put we've got images we have Sample, you again, don't have to recreate the wheel, right?
[00:25:41.000]
It's hard to look at a blank piece of paper and know where to start. We've got a lot of content to get you started.
[00:25:48.000]
So visit our support site and there's tons of stuff there for children. We have in the US we have 2 months.
[00:25:55.000]
April is national car care month and October is fall care month. So switching it up for the fall.
[00:26:01.000]
Those are great times to promote these resources as well and that folks know, that they're available, right?
[00:26:06.000]
Maybe with anything else that could be happening at the library. So definitely take advantage of our support tools. And then lastly, when you've got questions, we want you to know where to go, right?
[00:26:15.000]
If you have, you know, feedback for us, we want that as well. It's always great to hear what's happening in libraries with these resources.
[00:26:24.000]
So feel free to share that. I’m your trainer for Maine. So do feel free to reach out and let me know something I’m a librarian too so if I don't have the answer, I do know where to go to get it.
[00:26:39.000]
Again, our product managers love to hear how these are going so I can always share that info.
[00:26:44.000]
Another good person to get to know at Gale though is your customer success manager. They are the team that really helps you be successful with this resources.
[00:26:53.000]
They do a lot of one on one work with library staff. Getting them comfortable with the resources, sharing ideas for promotion.
[00:27:01.000]
They are really an invaluable source and I think it'd be Kevin Teller who you'd work with, for all of our public libraries in Maine, we'd have someone different per say, 12 for academic.
[00:27:12.000]
Because we want them, you know, they, get comfortable with those, types of libraries and have great success stories to share and ideas.
[00:27:16.000]
So, it's nice that they. It's specialized like that and of course, Kevin will be familiar with Maine and know what comes with the Digital Maine Library.
[00:27:27.000]
So you're kind of halfway there when you talk to Kevin. So if you reach out to the email address, it would get routed to him and he can help you with whatever he need.
[00:27:35.000]
You can always of course keep up to date with what's happening with Yale. We, did do some, blog posts and social media posts around the updated release of Chilton.
[00:27:44.000]
So that's always a good way to find product updates. And when you leave the session today, will be prompted to take part in our training survey and we'd love to know what you thought of the training if there are other ideas for sessions you'd like to have.
[00:27:56.000]
But also feel free to share product feedback there or any other ideas. We've got kind of an empty space for you to fill that in and we'll make sure it gets to the right place.
[00:28:06.000]
So, if you could take a minutes, take a look at that. So. With that, I will say thank you, keep an eye out this summer.
[00:28:14.000]
We are doing some of our standard, calendar sessions. It's a little quieter because of folks don't, always attend is often in or I should say just even register for sessions in the summer.
[00:28:25.000]
So it's a slightly later schedule than we'll have in the fall and then we might be doing some main specific things in the fall as well.
[00:28:32.000]
So keep an eye out though if you want to brush up on some skills this summer we do have some live sessions going on and of course you can always get to all the recorded sessions, from this page, too.
[00:28:42.000]
So lots of great training materials if you want to brush up on your skills with your Gail resources. So.
[00:28:47.000]
That's really everything I wanted to share. I am just going to take a quick look at the chat, see if there's anything I might have missed.
[00:28:54.000]
And, feel free to, kind of jump in here. Want to add anything?
[00:28:59.000]
I was going to thank you for a great session. We appreciate it and we do hope this will be a really useful resource for your patrons this summer and beyond of course, but, very informative and this is free for your library to use.
[00:29:06.000]
So promote it out to your patrons and feel free to do some training with your patrons on how to use this.
[00:29:18.000]
Amazing resource. Thanks, Stacy.
[00:29:21.000]
Absolutely. Thanks,. So, alright, well thanks everybody for tuning in. I am going to keep things open in an airport here for a minute, see if anything's coming through the chat in the QA, but thanks again for tuning in.
[00:29:25.000]
You have a great rest of your day.