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Customer Care

Your Customer Care Consultant is with you every step of the way. As a user of online resources from Gale, part of Cengage Learning, you are provided with an unparalleled level of personalized service and support at no extra cost to your library.

Contact us today to discuss best practices for driving usage, marketing, training, resource promotion, usage analysis, web design, and more.

Technical Support

Gale, part of Cengage Learning, is among the most trusted names in information publishing, content aggregation and distribution. Gale’s Technical Support is available to be contacted for phone support 24 hours a day. You are able to contact into Gale Technical Support both by phone at: 1-800-877-4253 option 4 and also by email at: Gale.technicalsupport@cengage.com.